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The Panoramic By Xperience Hotels

Photo gallery for The Panoramic By Xperience Hotels

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Deluxe Room, 1 King Bed | Terrace/patio

Overview of The Panoramic By Xperience Hotels

The Panoramic By Xperience Hotels

3.5 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Pet friendly
Calle 10 Sur, La Veleta, Tulum, QROO, 77780

Explore the area

  • Popular LocationCenote Crystal4 min drive
  • Popular LocationTemple of Doom13 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive
  • Popular LocationSFER IK15 min drive

Room options

About this area


The Panoramic By Xperience Hotels is located in La Veleta, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. LabnaHa Ecopark Adventures and Xel-Há Park are also worth visiting.

What's nearby

  • Cenote Crystal - 4 min drive
  • Temple of Doom - 13 min drive
  • SFER IK - 15 min drive
  • Las Palmas Public Beach - 17 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive


  • Curry by Po Thai - 7 min walk
  • Manglar - 11 min walk
  • Los Aguachiles Tulum - 14 min walk
  • Hunab Ku - 14 min walk
  • La Barracuda - 19 min walk

About this property

The Panoramic By Xperience Hotels

3.5-star Tulum aparthotel in La Veleta with free parking
An outdoor pool, a fitness center, and a rooftop terrace are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, tour/ticket assistance, and multilingual staff are onsite. Each apartment features free WiFi, a Smart TV, and a kitchen with a refrigerator. Added amenities include premium bedding, a rainfall shower, and a coffee/tea maker. Weekly housekeeping is available.
The Panoramic By Xperience Hotels offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads.

This Tulum aparthotel provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
This information is provided by our partners.

Property amenities


  • Outdoor pool
  • Pool loungers
  • Pool umbrellas


  • Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle on request for a surcharge


  • Coffee/tea maker
  • Freezer
  • Refrigerator


  • Premium bedding


  • 1 bathroom
  • Rainfall showerhead
  • Shower only
  • Towels provided


  • Smart TV

Outdoor areas

  • Deck/patio
  • Rooftop terrace


  • Air conditioning
  • Ceiling fan


  • Pet friendly
  • Welcoming dogs only
  • 1 pet per room (up to 22 lbs)
  • Fee: USD 20 per pet per night
  • Service animals exempt from fees
  • Deposit: USD 20 per night


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance
  • Weekly housekeeping

Things to do

  • Gym on site

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector


  • 3 buildings
  • 33 rooms
  • 4 floors
  • Access via exterior corridors
  • Individual decor
  • Individual furnishings

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 220 per vehicle (one-way)
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Weekly housekeeping provided; fees apply for additional cleaning

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

The Panoramic By Xperience Hotels Tulum
The Panoramic By Xperience Hotels Condominium resort
The Panoramic By Xperience Hotels Condominium resort Tulum
The Panoramic By Xperience Hotels Tulum
The Panoramic By Xperience Hotels Aparthotel
The Panoramic By Xperience Hotels Aparthotel Tulum

Frequently asked questions

Does The Panoramic By Xperience Hotels have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is The Panoramic By Xperience Hotels pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 20 per night and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at The Panoramic By Xperience Hotels?

Self parking is free at this property.

What time is check-in at The Panoramic By Xperience Hotels?

Check-in is from 3:00 PM - midnight.

What time is check-out at The Panoramic By Xperience Hotels?

Check-out is at noon.

Does The Panoramic By Xperience Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 220 per vehicle applies.

Where is The Panoramic By Xperience Hotels located?

Located in La Veleta, this aparthotel is 1.9 mi (3.1 km) from Tulum National Park and within 6 mi (10 km) of Gran Cenote and Playa Ruinas. Playa Paraiso and Tulum Mayan Ruins are also within 6 mi (10 km).

Can I cancel my reservation for free at The Panoramic By Xperience Hotels and receive a full refund?

Yes, The Panoramic By Xperience Hotels offers free cancellation on select room rates, because flexibility matters! Please refer to The Panoramic By Xperience Hotels cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 29 out of 62 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 14 out of 62 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 5 out of 62 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 6 out of 62 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 8 out of 62 reviews" "
" "2 - Terrible 13%




Staff & service




Property conditions & facilities


8/10 Good


Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The main reason for picking The Panoramic for our stay in Tulum was this beautiful picture of the pool. Hate to tell you it hasn't been built yet and they don't tell you that when you book. Other items: no functioning elevator, neither ClubHouse (shop) nor Gym were accessible. Upon arriving we had no codes to get into our room and security was of limited assistance so imagine arriving off 8 hours of traveling and not being able to access your room after carrying your multiple bags up flights of stairs since no elevator!! I was going to cry.... Once we were able to figure out how to make contact with the Xperience team all was good. We were able to get into our room which was the King Studio. It was very nice however once we sat on the bed it was broke - UGH!! With a quick phone call again we were moved to another room. Pleasantly surprised by a 2 bedroom suite with full kitchen, living room and dining room. This was a fantastic space. Clean, modern with a gorgeous tub that we took a nice soak since there was no pool or hot tub in the location. We love to experience the local area when we travel so this location was great. Walkable to the market for bottled water and supplies for breakfast, but also the local restaurants were fantastic and inexpensive, and tons of local shopping! Beware of the side roads though - they're barely paved - so if renting a car I wouldn't rent a sedan. I was thankful for our SUV. I would highly recommend The Panoramic when finished

10/10 Excellent


Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Skeptical after reading the reviews. We loved the actual property and the staff. We had a hiccup when we first arrived(hot water heater burst) but staff was right there to offer us new rooms. The new rooms wasn’t what I booked but was great rooms. The street isn’t paved and real bumpy but it’s Mexico. So I would definitely stay again and I recommend others as well.
Stayed 5 nights in Aug 2022

4/10 Poor


Traveled with family
Liked: Cleanliness
The property manager and people who worked in the hotel did not communicate, which left us with not much assistance. The front desk push us off to always call the property manager and never help us. The room had problems through out my stay and although the property manager tried to accommodate us. I didn't really feel good about how they did and had serval issues. I did my best to enjoy my stay but i wouldn't stay there again. No hot water, no light and ac in the room. And not one person on the property was helpful. I had to continuously reach out to management.
Stayed 4 nights in Apr 2022

8/10 Good


Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very nice and well taken care of. However, driving to the property was a mission with all the large holes and construction was working next door from early in the morning till late at night but everyone was very nice and very hospitable. Overall my experience with the hotel was a good one.
Stayed 3 nights in Mar 2022

10/10 Excellent


Stayed 3 nights in Feb 2022

10/10 Excellent

Yesenia Jennifer

Traveled with partner
Liked: Amenities, property conditions & facilities
The accommodations and personal. Room was amazin
Stayed 10 nights in Nov 2020

10/10 Excellent


Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2021

6/10 Okay


Traveled with family
Liked: Cleanliness
Disliked: Amenities
I didn’t like the fact that any question I had the receptionist could not answer. Everything had to be done through email. There was no communication that the pool was closing. The rooms weren’t stocked up. The stove did not work requiring me to give away the food I had purchased.
Stayed 7 nights in Aug 2021

2/10 Terrible


Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
HORRIBLE HOTEL! Do not be fooled stayed here 5 days booked for 6 days and had to leave a day early because this hotel does not clean your room. No housekeeping, no food, no wash rags, no restaurant near, nobody to help you when you need someone. Pool was filthy. I booked This hotel for my bf boyfriend and we came home extremely sick!!! Not sanitary at all! Do not come here! Sheets smelled like wet damped like mildew.
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful! Loved the area (besides the crazy bumpy road to get there haha) and the hotel ! Self swimming pool upstairs in our room, perfect size bed, everything amazingly clean, beautiful view over the town and great staff ! Much more to say but to keep it short. Definitely a 5 star hotel from me ! Would definitely go back and would suggest it to a friend !
Stayed 6 nights in Jul 2021