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Wish Tulum

Photo gallery for Wish Tulum

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Royal Room, 1 King Bed, Garden View | Balcony

Overview of Wish Tulum

Wish Tulum

3.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Housekeeping
  • 24/7 front desk
Map
Avenida Coba, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum National Park10 min walk
  • AirportTulum, Quintana Roo (TUY)4 min drive
  • Popular LocationHospital de Tulum7 min drive
  • Popular LocationLas Palmas Public Beach11 min drive

Room options

About this area

Tulum

Located near the beach, Wish Tulum is in Tulum City Center, a neighborhood in Tulum. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum Beach and Tulum National Park. LabnaHa Ecopark Adventures and Xel-Há Park are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Tulum National Park - 10 min walk
  • Temple of Doom - 7 min drive
  • Hospital de Tulum - 7 min drive
  • Las Palmas Public Beach - 11 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 107 min drive

Restaurants

  • La Coqueta - 6 min walk
  • Papaya Pizza & Co - 9 min walk
  • Tropi Tacos - 10 min walk
  • Taqueria Honorio - 10 min walk
  • El Vegetariano - 12 min walk

About this property

Wish Tulum

3.5-star hotel located in Tulum City Center
Consider a stay at Wish Tulum and take advantage of a roundtrip airport shuttle, a garden, and a library. The onsite restaurant, El Capitan, features Mexican cuisine. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • ATM/banking services, tour/ticket assistance, and luggage storage
  • A 24-hour front desk, concierge services, and a front desk safe
  • Guest reviews speak highly of the location
Room features
All 20 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies or patios, refrigerators, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • El Capitan

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower only

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

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Policies

Check-in

Check-in from 3 PM - 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 125.00 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Wish Tulum Hotel
Wish Tulum Hotel
Wish Tulum Tulum
Wish Tulum Hotel Tulum

Frequently asked questions

Does Wish Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Wish Tulum?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at Wish Tulum on Feb 10, 2023 start from $47.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wish Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wish Tulum?

This property doesn't offer parking.

What time is check-in at Wish Tulum?

Check-in is from 3 PM - 9 PM.

What time is check-out at Wish Tulum?

Check-out is at noon.

Does Wish Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 125.00 per person applies.

Where is Wish Tulum located?

Located in Tulum City Center, this hotel is 0.5 mi (0.9 km) from Tulum National Park and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Dos Aguas Park and Hospital de Tulum are also within 1 mi (2 km).

Wish Tulum Reviews

Wish Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 148 out of 300 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 112 out of 300 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 21 out of 300 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 9 out of 300 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 10 out of 300 reviews" "
" "2 - Terrible 3%

8.8/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Morgaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful and friendly, as were the staff at the very good restaurant that is connected. The ambiance and central garden were beautiful, and the rooms were nice for the price. Would definitely stay here again!
Stayed 3 nights in Jan 2023

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a family! Bring your own hand soap though, not sure why it’s not supplied.
Stayed 4 nights in Jan 2023

8/10 Good

Israel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Simple but great location. No TV in the room, nice pool. The room was clean, but the beds, terrible. They should buy new ones.
Stayed 1 night in Sep 2022

10/10 Excellent

Jason

Stayed 1 night in May 2022

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and comfortable, close to town and the beach. Would stay again.
Stayed 4 nights in Apr 2022

2/10 Terrible

Avion

Disliked: Staff & service
Staff is not helpful
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing customer service from the hotel and hotels.com - my flight got canceled right after I made the room reservation (arriving the next day) and even though I booked an extra night for when i got another flight (arriving 2 days later), they wouldn't refund the initial booking. Clean but extremely minimal room. Very small bathroom. Construction noise and dust everywhere around the place. Sadly Tulum is losing it's idyllic feel, i had been warned about this before my trip. Managed to find a few places still with some character near town (hope those remain open). Careful with varying taxi prices and the places on the beach strip cost more than any US, Euro cities.
Stayed 1 night in Mar 2022

6/10 Okay

Ghada

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only good thing was location and the balcony. Room was very basic,bathroom extremely tiny. No breakfast available at hotel not even coffee. The restaurant next door you could eat your meals there if you wanted. It would have been nice if we were given a discount there. There was a coffee maker and kettle though but you had to buy the tea or coffee. Water provided was not actual mineral water the bottles were labeled “Voss” but who knows what water they filled them with. There is an amazing supermarket called Chedraoui across the street that had literally anything you need from food to clothes to luggage to souvenirs! Lighting was flourescent in the room and bathroom quite dark as the lighting was very poor. Bed and pillows very very uncomfortable.
Stayed 5 nights in Dec 2021

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a studio with two bedrooms, the description was printed on my Expedia receipt. Unfortunately, the hotel has NO two bedroom suites. People arrive frequently with similar Expedia reservations. The hotel has not been able to correct the mistake that Expedia keeps making. Please eliminate this listing from your wedsite.
Stayed 1 night in Dec 2021

8/10 Good

bobby

Liked: Cleanliness, staff & service
Nice budget place...
Stayed 7 nights in Mar 2021