Ratings based on 436 Verified Reviews

2.7 out of 5
53% of guests recommend
2.4 Room cleanliness
2.7 Service & staff
2.5 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from Phnom Penh Cambodia


Posted Jul 2, 2017
Affordable hotel near the hot spots. Fine hotel for basic accommodation. Nice view of the ocean.
4 out of 5
for Everyone
by A verified traveler

Very afordable it should have more promo prices an

Posted Apr 20, 2017
Pros: its quiet and less traffic
Cons: More coffee shop and snack
Location: Alot
Travel and hotel was great jad a good experience Hotel is great, very clean and nice, atmosphere is great
3 out of 5
for Everyone
by A verified traveler from Northern Mariana Islands

Our stay at the hotel was good, I have no problem

Posted Mar 15, 2017
Pros: The place is private and quiet. Parking space is great not a traffic nor congested.
Cons: The supplies of the hotel like bar soap and additional towels
Location: Walking distance to all the nearby hotels and restaurants.
My experience was to suggest if drinking water is provided in the rooms for the guest of the hotel. Other than that the rooms is good
3 out of 5
for Everyone
by A verified traveler from Manila, PI

Convenient to th everything

Posted Mar 11, 2017
Nice location but the room requires an upgrade. A lot of broken equipments and fixtures
3 out of 5
for Everyone
by A verified traveler from Marysville, WA

Older building, decor, yet still pleasant

Posted Mar 9, 2017
Pros: See above
Cons: Decor, paint. About 30 yrs overdue for an update.
Location: Tumon Bay/beach, Hard Rock Cafe, high end shopping mall.
I have stayed here before, so I knew what to expect. The building, decor, could use an update, yet it was still simple, clean, and pleasant to stay in. Close to the beach and shopping. I would stay again.
2 out of 5
by A verified traveler from San Diego, CA

Not good

Posted Feb 13, 2017
Pros: Nothing
Cons: Everything
Location: Located behind the main shopping plaza.
This is in a bad location. Have to climb uphill. Very old school. Only one key. Room smelled terrible, smoking and non smoking. Uncomfortable bed. Weak wifi.
1 out of 5
by Thomas

This traveler left a rating score only Posted Feb 12, 2017 on Hotels
3 out of 5
for Everyone
by A verified traveler from Guam

Good value for price.

Posted Feb 9, 2017
Pros: Cold air conditioning.,
Cons: Many things can be improved.... too many to speak about, but as I said, just the basics.
Location: Walking distance to good places to eat.
If you just need a place to sleep and shower, then this is the place. Don't expect a luxury experience . . just set your expectations for just the basics.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 30, 2017 on Hotels
2 out of 5
by pilar

Loook good but Its Not.

Posted Jan 30, 2017 on Hotels
Pictures was deceiving, showing 2 beds with cover and a type of building if you view from outside.Booking in a internet is a bit more expensive,to think you stayed in a dirty,smokey,old and lousy hotel. It would have been forgivable if its a little cheaper but its not, among all the hotels there this is the odest, so i hope the management shall improve cleanliness, appearance, staff courtesy and other amenities.All floors are filled of bad cigarette smoke.Its very unhealthy for the children.. Thats I see the reason why Booking.com debited our credit card so fast. A thing that I couldnt back out.and cancelled my reservations.Please be fair with your hotel paying guest... Please Clean Walls, Change old hangers, Paste worn out wall papers, fixed toilet door locks.Pull out old plastic in your beds. and buy cotton bed sheets.Tell your staff to at least greet hotel guest, good morning or good day, There are lot of adhesive tapes marks all over.Even at the front desk.I will never ever stay again in that hotel. They need not to spend big money for improvement, just a rag and a soap to clean walls., pull out broken locks.Please have chairs upholstery change on hotel room chairs, if not just cover it.I am not too clean, but just enough things for a paying hotel guests.If not of the view, and not being paid and collected, no choice at all, guest would have a choice to check out and leave and find another hotel better.than Tumon Bay Capital.Hope the hotel improve with this comment.Thanks