Ratings based on 164 Verified Reviews

3.4 out of 5
71% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

An Excellent Hotel

Posted Mar 8, 2018
Pros: Everything in general.
Cons: Maybe a better happy hour menu.
Location: All locations and tourists spots were great. I really enjoyed my trip in Tunis.
The staff and management were very professional, and respectful towards my needs. I was provided an excellent driver (Trustworthy/ loyal) that if I were to go back again, I would ask for the same driver. The food was incredible, the hotel itself was amazing, and all I can say is that I love this place. I highly recommend this hotel to anyone going to Tunis for the first time.
3 out of 5
by A verified traveler from Boston

Dirty room

Posted Mar 7, 2018
I did not get a non smoking room,Carpet floor was disgusting,bathroom wall has a blood or dirt stain,tissue boxes are empty.bath and shower tub missing sliding glass door.I had to use bathroom electric outlets to charge my phone,it was only one available in the room,but it was not working. People were talking loudly all night long at the front gate and in the parking lot!! The bad was confortable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 14, 2017 on Hotels
1 out of 5
by Yolanda from CANADA

Posted Jul 26, 2017 on Hotels
friendly front reception upon check in... check out very slow.... very slow
2 out of 5
by Yolanda from CANADA

Posted Jul 26, 2017 on Hotels
hotel was not clean & needs serious updates. Definitely a 2 star in Canadian standards
3 out of 5
by A verified traveler from USA

The hotel is on a busy street.

Posted Jul 7, 2017
There was no electric in the room. I waited over an hour for maintenance to fix it. Also the fridge wasn't working they had to replace it. They wouldn't accommodate nothing or even had an apology from a manager. Definitely I would pick a different hotel next year.
4 out of 5
by Shatrujit from Dubai

Good

Posted Apr 10, 2017 on Hotels
comfortable
2 out of 5
by A verified traveler

Posted Dec 9, 2016
Bad , coming for work and internet connection is very bad
3 out of 5
by A verified traveler

Modern clean

Posted Nov 22, 2016 on Hotels
The hotel was fine, but we were asked to put everything we owned through a an xray machine regardless of having a room key proving we were staying there! and expected to tip when entering and exiting the building! , and to top it off the Maid service walked in on us at 815 am the morning after our wedding day because we forgot to put the sign of out.. (But what hotel has house keeping at 815 am!???) and each morning regardless if we had the sign out or not our door was knocked on atleast 4 times then our last morning there we had a fight with maid service about check out time at 1050am we were asked to leave by house keeping because check out was at 11...when actually it was at 12, she treated us like we were lying to her until we showed her the hotel card slip where it was printed! Other than thatThe hotel was nice, but in a rough area....oh And the food there very expensive 5 denar for a can of coke and 5 for 2 small scoops of old Icecream in a plastic cup where we had to wait 10 Min's for someone to attend to us while reception just started at us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Nice stay and happy staff

Posted Nov 16, 2016
Pros: The Staff are all nice and gentle Clean room Very close to downtown
Cons: Flat screen should have been bigger ( it's small now)