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Reviews of Hotel Africa

5 out of 5
Hotel Africa
N 50 Av. Habib Bourguiba bp73, Tunis

Reviews

7.2

Good

Rating 10 - Excellent. 175 out of 693 reviews" "
Rating 8 - Good. 251 out of 693 reviews" "
Rating 6 - Okay. 133 out of 693 reviews" "
Rating 4 - Poor. 70 out of 693 reviews" "
Rating 2 - Terrible. 64 out of 693 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Ali

Disliked: Property conditions & facilities
The furniture and carpet are old and no air condition but it was ok not 5 star but I will give 3 stars for this hotel
Stayed 5 nights in Apr 2024

2/10 Terrible

khalid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room smile smoke
Stayed 1 night in Mar 2024

6/10 Okay

Rudolph

Liked: Amenities, property conditions & facilities
Good location in the center at the Main Street of the city. Shops, restaurant and bars walking distance. Negatives: my room had bed bugs. So I changed and the second room had the toilet flushing intermittently. I paid the taxes at booking but the manager demanded me to pay again. The rooms are being scavenged by workers who come in pairs to drop a towel or sugar or a bottle of water hoping the occupants are not in. One stays on the lookout and the other one hunts in the room. Please try never to prepay with Expedia because you will get a run down inferior room. This has happened to me countless times in the past. I am not fussy so I am able to cope. Tunis is beautiful and the people are friendly.
Stayed 1 night in Feb 2024

8/10 Good

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was very good and they help the guests anh time
Stayed 1 night in Jan 2024

8/10 Good

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
it was ok, i spent interesting time
Stayed 2 nights in Jan 2024

6/10 Okay

Abdudayem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is well located in the heart of Tunis city. The rooms are spacious and refurbished.
Stayed 2 nights in Jan 2024

2/10 Terrible

Mohammad

Stayed 1 night in Jan 2024

4/10 Poor

Haddis

Stayed 1 night in Jan 2024

4/10 Poor

ali

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Staff & service, amenities
Services are poor breakfast the worst you have to find and ask for the simple thing cleaning people come to the room even you are in no privacy one of my worst experience
Stayed 7 nights in Nov 2023

10/10 Excellent

Ben Kraiem

Traveled with family
Liked: Cleanliness, amenities
Good staff..Delicious food and clean hotel
Stayed 1 night in Nov 2023

2/10 Terrible

zakaria

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
asked for iron , now allowed you have to use laundary service . can't bring anything from outside without discussion with security , even bottle of water hotel full of mosquitos and when asked the answered we can't do anything to it . checked out from yesterday , didn't even asked for refund for remining night won't ever come back .
Stayed 3 nights in Nov 2023

8/10 Good

Mourad, Sharjah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Africa is very nice as located on Av Bourguiba (center Tunis), walkable area around, staff is welcoming and rooms are correct, also half board is a good value for money. Only missing is good wifi in rooms (weak signal).
Stayed 3 nights in Nov 2023

6/10 Okay

Katsu

Traveled with partner
Liked: Cleanliness, amenities
Must improve room service
Stayed 4 nights in Oct 2023
Response from . on Oct 28, 2023
Dear Mr Katsu, Thank you for posting your comment during your last visit to the Africa Tunis hotel. We have taken note of your remark with great interest and we assure you that this point was considered with very high importance. We hope to be able to welcome you again among us. Best regard

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and fantastic customer service
Stayed 1 night in Oct 2023
Response from . on Oct 28, 2023
Dear Mr Manuel We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards

10/10 Excellent

Mak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wi-Fi doesn’t work in the room.
Stayed 2 nights in Oct 2023
Response from . on Oct 10, 2023
Dear Mr Mak, Thank you for posting your comment during your last visit to the Africa Tunis hotel. We have taken note of your remark with great interest and we assure you that this point was considered with very high importance. We hope to be able to welcome you again among us. Best regard

8/10 Good

Boualleg

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property is as usual, but, this time, I want to add something, which is, ANIS, who is the concierge/ porter is the best among all the staff. He is experienced and extend more help to clients, even fixing problems that the reception guys has made and don't want to solve, so as to satisfy the client. An exception is also Soumaya of the reception, who has been doing her best to satisfy client. Therefore, if ever you stay there keep in touch with ANIS.
Stayed 6 nights in Sep 2023
Response from . on Oct 10, 2023
Dear Mr Boualleg, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards

8/10 Good

Anthony, Dubai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice centrally located hotel. Rooms were good and of a nice size. Breakfast was great.
Stayed 2 nights in Oct 2023
Response from . on Oct 10, 2023
Dear Mr Anthony, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards

10/10 Excellent

Elena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from . on Oct 10, 2023
Dear Miss Elena , We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards

10/10 Excellent

Iyad

Traveled with family
Liked: Amenities, property conditions & facilities
Very good hotel and very good location
Stayed 2 nights in Sep 2023
Response from . on Oct 10, 2023
Dear Mr Iyad, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards

6/10 Okay

Yunusa

Stayed 1 night in Aug 2023
Response from . on Aug 25, 2023
Dear Mr Yunusa, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards.

4/10 Poor

ALBERT L

Stayed 1 night in Jul 2023
Response from . on Aug 25, 2023
Dear Mr ALBERT L , We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards.

4/10 Poor

ishraq

Business traveler, Traveled with family
The minimum of what is known in other hotels Empty mini bar - no coffee, tea or even bottle of water at the room, even tissues !
Stayed 5 nights in Jul 2023
Response from . on Aug 25, 2023
Dear Miss ishraq, We thank you for your compliments and praises especially towards our team and we are delighted to have somehow managed to satisfy you. As for the lack of tea and coffee in the room, we inform you dear sir that they are available at the request of our customers. Your comment will be shared with our entire team and will inspire us to serve you better. We look forward to seeing you again. Yours sincerely

4/10 Poor

MOSTEFA

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
I would not rate that hotel as 5 stars , no simple services, or just bottle of waster in room. That hotel should be 3stars, I would waist my money on it. Novotel much better They supplied Kettle but nothing else I’m assuming you go cross street to buy a coffee or tea bags
Stayed 5 nights in Jun 2023
Response from . on Jun 20, 2023
Dear Mr. MOSTEFA, We thank you for your compliments and your praise particularly towards our team and we are delighted to have succeeded in some part in satisfying you. As for the lack of coffee or tea in the room, we inform you dear sir that they are available at the request of our customers. Your comment will be shared with our entire team and it will make us want to serve you better. Looking forward to seeing you again among us. Best regards

8/10 Good

zainb

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Jun 2023
Response from . on Jun 7, 2023
Dear Miss Zainb, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards

6/10 Okay

Zineddine

Traveled with family
Could be better if they take care of some small annoying details. The front door security guys need training. The service in the bar/lounge room is very good and the workers are very professional yet I consider this area the most disturbing place in the hotel due to the behavior of outsiders.
Stayed 1 night in May 2023
Response from . on May 30, 2023
Dear Mr Zineddine, Thank you for posting your comment during your last visit to Africa Tunis Hotel. We have taken note of your remark with great interest and we assure you that this point has been considered with very high importance. We look forward to welcoming you back. Yours sincerely

6/10 Okay

Zineddine

Traveled with family
Disliked: Staff & service
Too many managers supervising very few works! The front door security should stay clear from the entrance; there are times l didn't feel confotrable getting in/out of the hotel. The hotel's bar became a place for outsiders to drink until very late in the evening. There are overwhelming signs of foul activities- most notably ones that are related to prostitution- taking place in the bar's vicinity.
Response from . on May 30, 2023
Dear Mr Zineddine, Thank you for posting your comment during your last visit to Africa Tunis Hotel. We have taken note of your remark with great interest and we assure you that this point has been considered with very high importance. We look forward to welcoming you back. Yours sincerely

10/10 Excellent

KAIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Business hotel in the heart of Downtown Tunis. Great welcoming staff.
Stayed 5 nights in May 2023
Response from . on May 30, 2023
Dear Mr Kais, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards

10/10 Excellent

Takumo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from . on May 15, 2023
Dear Mr Takumo, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards

8/10 Good

Atef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Central located Hotel, welcoming staff, clean rooms and great restaurant.
Stayed 2 nights in Mar 2023
Response from . on Mar 31, 2023
Dear Sir Atef, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards.

10/10 Excellent

Sirajuddin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing time
Stayed 1 night in Feb 2023
Response from . on Feb 9, 2023
Dear Mr Sirajuddin, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards.

6/10 Okay

Yunusa

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Feb 2023
Response from . on Feb 9, 2023
Dear Mr Yunusa, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards.

6/10 Okay

Yunusa

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Jan 2023
Response from . on Feb 9, 2023
Dear Mr Yunusa, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards.

8/10 Good

Stephen

Stayed 1 night in Feb 2023
Response from . on Mar 31, 2023
Dear Sir Stephen, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards.

8/10 Good

Ammar

Business traveler
All in all acceptable Kai’s at the reception was very efficient Check out was easy
Response from . on Jan 12, 2023
Dear Mr Ammar, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards

4/10 Poor

Takaomi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from . on Feb 9, 2023
Dear Mr Takaomi, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay. Your comment will be shared with our entire team and it will make us want to serve you better. We look forward to seeing you again among us. Best regards.

6/10 Okay

John, Orlando

Liked: Cleanliness, amenities
Disliked: Staff & service
I walked into the hotel and asked for a room for the night. They told me they had no vacant rooms. So I opened Expedia and booked a room. (I guess they were lying) I showed my reservation to them and they said it would take 15 minutes for the reservation to come up in their system. So I waited. Then when I got to my room, it was QUITE nice, I must say. Except the AC didn't really work. I set it to 5 degrees Celsius, and I was sweating all night. It more or less blew out warm air. I was so tired that I didn't bother to call them to come fix it. Other than the AC and the staff lying to me, I would stay here again.
Stayed 1 night in Dec 2022
Response from Africa Tunis on Dec 19, 2022
Cher Mr John,Permettez-nous tout d’abord de vous remercier d’avoir choisi l’Hôtel Africa et de nous avoir fait part de vos impressions. C’est avec grand regret que nous avons pris connaissance de votre insatisfaction et nous en sommes désolés. Nous tenons à vous informer que l'hôtel est au grand complet à la date de votre réservation c'est pour cela le réceptionniste vous ai dit qu'il n'y a pas des chambres à vendre et il a pris le temps nécessaire avant de vous attribuer une chambre contienne tous les mesures que rend votre séjour agréable. Espérons vivement que nous aurons l'opportunité de vous recevoir à nouveau afin de vous apporter un tout autre regard sur notre établissement.Nous vous remercions pour l’intérêt que vous avez porté à notre établissement. Nous vous prions d'agréer, cher Monsieur, l’expression de nos sentiments les plus distingués. Cordialement,

2/10 Terrible

Hamad

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were doing their best to make our stay most enjoyable. Boualleg
Stayed 4 nights in Sep 2022
Response from Hôtel Africa Tunis on Sep 21, 2022
Dear Boualleg,At the beginning, we thank you for your time to share this wonderful review.Our team is always working hard to higher the service quality. We look forward to welcoming you soon. Best regards

4/10 Poor

ali

Disliked: Staff & service, property conditions & facilities
that is it
Stayed 1 night in Sep 2022

10/10 Excellent

Salim

Liked: Staff & service, amenities, property conditions & facilities
Comfortable accommodations with great locations in center city Suit is renovated breakfast is good with good view of main avenue
Stayed 1 night in Sep 2022
Response from Hôtel Africa Tunis on Sep 9, 2022
Dear Mr Salim, We thank you for the time taken to post your comment and we are delighted to hear that you had a pleasant stay.Your comment will be shared with our entire team and it will make us want to serve you better.We look forward to seeing you again among us.Best regards.

8/10 Good

Anouar

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very very convenient .In the heart of Tunis !
Stayed 3 nights in Aug 2022
Response from Hôtel Africa Tunis on Aug 30, 2022
Cher Mr Anouar, Nous vous remercions d'avoir choisir notre hôtel pousser votre séjour et d'avoir pris le temps de poster votre avis et nous sommes ravis d'apprendre que vous avez passé un agréable séjour avec nous et au plein centre ville et que tu as bien profiter de ton passage au sein de notre établissement. Nous souhaitons vous recevoir de nouveau parmi nous dans des proches futures dates.Cordiales Salutations,

6/10 Okay

Ganga

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Neila

Stayed 2 nights in Aug 2022
Response from Hôtel Africa Tunis on Aug 26, 2022
Cher client, Nous vous remercions d'avoir choisir l'hôtel Africa pour passer votre séjour.et nous sommes ravis de savoir que vous avez passer un agréable séjour parmi nous.Nous vous remercions aussi pour la note qui nous encourage à mieux faire.Dans l'attente de vous recevoir à des futures dates.Cordialement,

2/10 Terrible

amgad

Disliked: Cleanliness, staff & service
Bad service .. room not good
Stayed 1 night in Aug 2022
Response from Hôtel Africa Tunis on Aug 9, 2022
Cher client, Nous vous remercions pour votre évaluation et nous sommes au grand regret de savoir que vous avez vécu des désagréments qui sont transportés aux services concernés pour action de vérification et de correction. Nous souhaitons vous revoir parmi nous pour vous faire oublier tout ce désagrément. Dans l'attente de vous revoir veuillez agréer nos salutations les plus sincères .

8/10 Good

Mohammed, Doha

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 2 nights in Jul 2022

10/10 Excellent

MOHMMED

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good
Stayed 2 nights in Jul 2022
Response from Hôtel Africa Tunis on Aug 8, 2022
Cher Mohammed, Nous vous remercions d'avoir pris le temps de poster votre avis et nous sommes ravis d'apprendre que vous avez passé un agréable séjour avec nous. Nous partagerons certainement vos commentaires avec l'équipe, car les commentaires comme le vôtre nous encouragent à améliorer encore nos services. Encore une fois merci pour vos commentaires et au plaisir de vous revoir bientôt! TRIDI Sana Cordiales Salutations,

10/10 Excellent

Mabrouk

Stayed 1 night in Jul 2022

10/10 Excellent

Moncef

Stayed 3 nights in Jul 2022

4/10 Poor

idris

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022

8/10 Good

Yunusa

Business traveler
Liked: Staff & service
Normal
Stayed 1 night in May 2022
Response from Hôtel Africa Tunis on Sep 1, 2022
Cher client,Nous vous remercions d'avoir séjourné dans notre hôtel. Nous apprécions votre commentaire et nous sommes ravis de connaître que vous avez passer un agréable séjour parmi nous.Dans l'attente de vous accueillir parmi nous dans des futures dates.Cordialement,