Ratings based on 240 Verified Reviews

3.7 out of 5
75% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel at City Center of Tunis

Posted Nov 13, 2017
Pros: Almost everthing :)
Nice hotel with strong security arrangements and trusty yet the staff is very friendly. Rooms are clean and comfortable, food is yummy and also the hotel is surrounded by restaurants. Close to archaeological sites and shopping places.
Comment from Hotel Management
Nov 15, 2017 by Amal Dabbabi, Hotel Management
Dear Guest, We thank you for being with us at your last stay in Tunis. We are glad that you appreciated everything at our hotel and that you liked especially our strong security, our friendly staff, our clean and comfortable rooms, our delicious food and our location. We thank you so much for your comment and we will be always waiting to welcome you back with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester UK

Nice hotel, prime location and in the heart of the

Posted Nov 8, 2017
Excellent location close to old Madina and public transport. Nice and clean bedroom including daily clen bedding, fresh towels and sparkling bathroom. Staff are polite and very helpful. The breakfast was delicious with a variety of dishes to choose from.
Comment from Hotel Management
Nov 15, 2017 by Amal Dabbabi, Hotel Management
Dear Guest, We thank you for choosing our hotel for your last stay in Tunis. We are happy that our hotel's location was convenient for you, that you liked your bedroom and it's cleanliness, that you enjoyed the fresh towels and the sparkling bathroom, that you appreciated our polite and helpful staff and that you tasted our delicious and varied breakfast. We thank you so much for this nice comment and we look forward to welcome you back with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Qatar

Stay at Africa Hotel, Tunis

Posted Nov 4, 2017
The hotel is great, the location is also great. A live location with restaurants, cafes, places to see and entertainment. The food at the hotel is also excellent. Having said that, the hotel must change the TVs, add ironing equipment, and coffee maker in the rooms. I can’t believe the hotel is cutting corners on these necessities.
Comment from Hotel Management
Nov 7, 2017 by Amal Dabbabi, Hotel Management
Dear Guest, We thank you for being with us at your last stay in Tunis. We are happy to know that you appreciated our great hotel, our location and our excellent food. Our hotel will be totally renovated by the end of this year and everything is going to be changed and modernized (televisions, equipments...). We have coffee maker trays at all of the hotel suites but for the standard rooms, we give them for guests when they ask. Next time when you will come back ask for one and you will get it for free. We thank you for your comment and we look forward to welcome you back with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas, USA

My stay at Africa Hotel

Posted Nov 3, 2017
Very good experience I had at this strategically located hotel: restaurants, shopping, cafes, site seeing, entertainment, .., absolutely great place. However, the management need to replace the TVs and put coffee makers in the rooms. It doesn’t hurt to have an iron and iron board in the room also. I don’t buy the explanation that they are afraid of fires. Other than that, the hotel is great and will reserve it anytime I go to Tunis.
Comment from Hotel Management
Nov 7, 2017 by Amal Dabbabi, Hotel Management
Dear Mr.Mansour, We thank you for choosing our hotel for your last stay in Tunis. We are glad to know that you had a good experience with us and that our hotel's location was convenient for you. Televisions will be changed all into flat screens the moment of the next and the soonest renovation. We have coffee maker trays at all of the hotel suites and for the standard rooms we give them for guests for free when guests ask. We will check if we could provide iron boards at the rooms. We thank you so much for your remarks and we will be always waiting to welcome you back with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 31, 2017
The staff is always friendly, helpful and very professional. The only downfall was that my husband left his phoneharger in the room upon checkout and when he contacted them a couple of hours later, it was never turmed after the room was cleaned :( overall, the hotel stay was great! Thanks again. My husband and i will continue to stay here for our future visits
Comment from Hotel Management
Nov 1, 2017 by Amal Dabbabi, Hotel Management
Dear Mr.Ahmed, We thank you for choosing our hotel for your last stay in Tunis. We are glad to know that you appreciated our friendly, helpful and professional staff. We are sorry that you have lost your husband's phone charger but be sure that if the chambermaid found it, she had to give it to the housekeeping manager and to save it until you ask for it. We will be always happy to wlecome you back as one from our loyal and VIP couples.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok

Posted Sep 22, 2017
The location of the Hotel was very convenance It is on a Main Street close to many shops and Restaurant
Comment from Hotel Management
Sep 23, 2017 by Dabbabi Amal, Hotel Management
Dear Guest, We thank you for your last booking at our hotel. We are happy that our hotel's location was convenient for you. We thank you for your comment and we look forward to welcome you back with us.
3 out of 5
by A verified traveler

Close to Old Town center

Posted Sep 2, 2017
Pros: location
Cons: TV set and programs
Location: Visit Old town
Staff was good ,they need to improve the TV program and new TV set is very important ,Internet was ok
Comment from Hotel Management
Sep 14, 2017 by Dabbabi Amal, Hotel Management
Dear Guest, We thank you for choosing our hotel for your last stay in Tunis. We are happy that our hotel's location was convenient for you, that our staff was good and that internet signal was good also. Our hotel will be totally renovated so soon and all of the equipments will be changed and modernized (televisions, furniture...). We thank you for your comment and we will be waiting for your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Buenos Aires

Nice central hotel overrated and overpriced

Posted Aug 23, 2017
Great staff, good location, clean rooms, but it needs a lot to be a 5 stars hotel (tea and coffee facilities in each room, iron and iron board in each room, etc)
Comment from Hotel Management
Aug 24, 2017 by Amal Dabbabi, Hotel Management
Dear Guest, We thank you for your last booking at our hotel. We are happy to know that you enjoyed our hotel's location and that you liked our staff and our clean rooms. We have coffee maker trays in all of the hotel suites and for the standard rooms, we give coffee maker trays when guests ask. We dont' have irons and iron boards at rooms but guests can send their clothes to the laundry to make them iron. We appreciate your remarks and we will check if we will practice them in the future. We thank you for your comment and we wish to welcome you back with us.
4 out of 5
by A verified traveler

Good hotel at the heart of Tunis City

Posted Aug 7, 2017 on Hotels
It ia very good hotel for business and city centre stay. It has a premium location. It is important to note that the hotel don't have swimming pool, gym or spa and its classified as 5 stars hotel.
Comment from Hotel Management
Aug 15, 2017 by Amal Dabbabi, Hotel Management
Dear Guest, We thank you for being with us at your last stay in Tunis. We are happy to know that you liked our hotel and it's premium location. Our hotel will be renovated and we will build a swimming pool, a gym and a SPA center. We thank you for your comment and we look forward to welcome you back with us.
3 out of 5
by A verified traveler from chicago

In the city

Posted Aug 4, 2017
It's an average hotel. Definitely would rather picked a different location & better condition of the hotel. The price was too much & no breakfast was included on our last night that we spent there!!!
Comment from Hotel Management
Aug 8, 2017 by Amal Dabbabi, Hotel Management
Dear Ms.Nadia, We thank you for your last booking at our hotel. We are sorry that you didn't appreciate our value for money. Your booking on the extranet contained not the breakfast, you had to mention the breakfast with the booking. We thank you for your comment and we wish to welcome you back with us.