Ratings based on 142 Verified Reviews

3.6 out of 5
70% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2017
Cozy hotel. Central location that is close to old town.
Comment from Hotel Management
Jul 3, 2017 by houyem, Hotel Management
Dear Guest, Thank you for your comments regarding your stay at the Sheraton Tunis Hotel. It's always a pleasure to receive such a positive feedback. Comments like yours are always considered as a source of motivation to us, this will help us to maintain our brand service and to exceed our guest’s expectations. Waiting for the pleasure to receive you back soon. Sincerely Christian Tomandl General Manger
4 out of 5
by Fouad

Posted Mar 27, 2017 on Hotels
Good
4 out of 5
Recommended
for Everyone
by A verified traveler from dubai

Quite hotel

Posted Aug 16, 2016
The hotel is nice , quiet location with Large guest rooms
Comment from Hotel Management
Aug 22, 2016 by nourbel1, Hotel Management
Dear Mr. Salah, Thank you so much for posting this great feedback about your recent stay with us at Sheraton Tunis hotel. We are thrilled to read that you enjoyed the hotel facilities and the location. It would be our pleasure to accommodate you again upon your return to the city. Sincerely, Christian Tomandl General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Jul 27, 2016
I like the food they provide. Staff was helpful and friendly .
Comment from Hotel Management
Aug 22, 2016 by nourbel1, Hotel Management
Dear Mr. Mohamed, Thank you for providing us with this amazing review outlining your stay with us. We are pleased to read that you enjoyed your stay experience. It's always good to know that our staff provided friendly and personalized service. Thank you again for your feedback. We do hope to welcome you back in a future visit. Sincerely, Christian Tomandl General Manager
3 out of 5
by Alan from uK

Security was good!

Posted Jun 11, 2016 on Hotels
Second visit but service was below par for a Sheraton, my readig glasses left behind still have not been returned
Comment from Hotel Management
Jun 27, 2016 by Dejla, Hotel Management
Dear Mr. Alan, Thank you for sharing your feedback following your most recent stay with us at Sheraton Tunis Hotel . We are truly sorry to hear about the disappointing elements which fell below the high standard we strive to achieve. This is certainly not indicative of our company ! I have notified the relevant department about the issue highlighted, they will definitely get back to you Thank you again for reviewing our property. We do hope to welcome you again upon your next trip to Tunis Sincerely, Christian Tomandl General Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler from İstanbul

Posted May 21, 2016
clean and modern rooms,excellent staff,limited breakfast options,good location,normal price.
Comment from Hotel Management
Jun 13, 2016 by dejldhr, Hotel Management
Dear Mr. Asil, Thank you for reviewing our property on Expedia. We are glad to read that you enjoyed our rooms renovation, its cleanliness as well as the hotel location . It’s always good to know that our staff provided excellent and personalized service. Your comment about the breakfast is very appreciated as we value any opportunity to improve. Thank you again for your feedback. We are truly looking forward to welcoming you again upon your next visit to Tunis Sincerely, Christian Tomandl General Manager
4 out of 5
by Laurence

Posted May 17, 2016 on Hotels
Very good as usual Just notice that the room is not 100% perfect, for example shower element broken which must be replace. Globaly it is very good address to stay for business
Comment from Hotel Management
by Dejla, Hotel Management
Dear Ms. Laurence, Thank you so much for sharing your feedback following your last stay at Sheraton Tunis. We are very delighted to know that you enjoyed your overall stay experience. On the other hand, we do apologize for the shortfalls in room amenities. Thank you for your constructive feedback; it will certainly help us find ways to enhance our facilities and services and we do hope that we will have the opportunity to welcome you again, hopefully in the nearest future Sincerely, Christian Tomandl General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2016
It was not bad , close to center , staff friendly , But the food in the Resturant wasn't not ok
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2016
It was good but the hotel should improve more the facilities . Some rooms was renewed.
4 out of 5
by JALEELA

Posted Nov 7, 2015 on Hotels
ll was good, breakfast was poor quality... airport transportation was only provided from airport to hotel, but from hotel to airport I had to pay for the taxi!!!