Indoor pool, outdoor pool, pool umbrellas, sun loungers

Reviews of The Residence Tunis

5 out of 5
The Residence Tunis
Boite Postale 697, La Marsa, Tunis Governorate

Reviews

9.2

Wonderful

Rating 10 - Excellent. 288 out of 402 reviews" "
Rating 8 - Good. 83 out of 402 reviews" "
Rating 6 - Okay. 17 out of 402 reviews" "
Rating 4 - Poor. 6 out of 402 reviews" "
Rating 2 - Terrible. 8 out of 402 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

WAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except there was a chemical smell in our room. Hotel wasn’t able to resolve.
Stayed 4 nights in Dec 2023
Response from Thanks on Feb 2, 2024
Dear Sir,We Sincerely appreciate you taking the time to share your feedback. We're delighted to hear that you enjoyed your overall stay. We apologize for any incontinence caused. It was an occasional issue due to temporary intervention and we want to assure you that corrective measures have been taken. Subsequent visits should not have this concern.Your satisfaction is our priority.Thanks and best regards,Mehdi BelkhodjaGeneral Manager

8/10 Good

Aya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fancy stay with very welcoming staff and service during our stay until the checkout day! we realized at the end that all services delivered to us were paid and the driver has been counting days we were not getting any of his services, for example he counted the checkin day as one of his driving days although I haven’t seen him during that day and took taxi from airport to the hotel assuming that the driver will start his payment and work starting from second day when my friend arrives, but we discovered at the checkout day that everything is money and had to pay the driver for unused days during our stay. I recommend staying at the hotel but be careful and use external services or keep asking about extra charges on daily basis. And try to get a driver from a different company than the hotel if really needed.
Stayed 7 nights in Dec 2023

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay. I slept really well. The duration of my stay was great, my room was very comfortable. The front desk staff was exceptional. I wish I knew the young woman’s name because she deserves a promotion :) for sure! Breakfast was great everyday and I got a chance to eat at the restaurants as well. The only thing I was sad about was that I picked this property for the spa and gym mainly. The gym was very small, and the spa was under construction. So I was a disappointment. Nevertheless, I would stay here again, also recommend, if someone needed a suggestion.

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mehdi Belkhodja on Oct 29, 2023
Cher Monsieur,Chère Madame,Je vous remercie d'avoir pris le temps de partager votre appréciation sur notre page.Nous sommes ravis de voir que les moments passés en notre compagnie vous ont apporté satisfaction et nous attendons de pouvoir vous accueillir de nouveau très vite à The Residence Tunis,Cordialement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Ambrish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so well looked after as vegetarians. The head chef made us a special breakfast and the team were very helpful in booking us into the hammam on the same day as we arrived. I wish we stayed longer
Stayed 1 night in Oct 2023
Response from Mehdi Belkhodja on Oct 29, 2023
Dear Madam,Thank you very much for taking the time to write a review after your recent visit to The Residence Tunis.It is such a pleasure to read that you enjoyed your stay with us and that everything has been up to your expectations.I will certainly convey your compliments to the team, as your satisfaction is their best reward.We all hope to be able to welcome you back very soon, Yours sincerely,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Jamie Beth, New York

Loved it! Highly recommend.
Stayed 5 nights in Sep 2023
Response from Mehdi Belkhodja on Oct 18, 2023
Dear Madam,Thank you very much for your comment. Please be assured that your congratulations have been shared with the entire team.We are delighted to read you enjoyed your time at The Residence Tunis and Ihope to have the pleasure to welcoming you back very soon.Respectfully,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Dejan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best property in Tunisia ,no doubt about it ! Amazing place with even more amazing people !
Stayed 4 nights in Sep 2023
Response from Mehdi Belkhodja on Sep 29, 2023
Dear Sir,Dear Madam,I would like to truly thank you for taking the time to write us such a lovely feedback.We are very touched to read that you were fully satisfied with your experience at The Residence Tunis! We hope to have the pleasure of welcoming you back again !Sincerely,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

esam

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place good breakfast confronting beds
Stayed 2 nights in Sep 2023
Response from Mehdi Belkhodja on Sep 7, 2023
Dear Madam, Dear Sir,Thank you for taking the time to share your feedback with us.We are delighted that you enjoyed your visit at The Residence Tunis and we will share your nice review with the team.Yours sincerely,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel with the best staff!
Lovely hotel, made all the better by the amazing staff! All so attentive and go above and beyond to make your experience 5 star. Delicious food at the restaurants, great pool and lovely interior. Extremely clean and tidy. Highly recommend! Particularly want to shout out Anis who was so helpful to us and gave us so much insight into Tunisia as a country and the things to do in Tunis.
Stayed 3 nights in Aug 2023
Response from Mehdi Belkhodja on Sep 7, 2023
Dear Madam,What a pleasure to read your wonderful review following your experience at The Residence Tunis.All of us are delighted to learn that you have fully appreciated all the aspects of your stay and we heartily welcome your nice compliments as a fantastic reward. We would like to thank you once again for your feedback and I will be delighted to share your compliments with the teams, especially Anis, who will be very touched. We very much look forward to welcoming you back in the near future.Sincerely,Mehdi BelkhodjaGeneral Manager

8/10 Good

Tarek

Stayed 5 nights in Jul 2023
Response from Mehdi Belkhodja on Aug 14, 2023
Cher Monsieur,Je vous remercie pour votre belle appréciation et espérons pouvoir vous accueillir et répondre de nouveau à vos attentes.Bien à vous,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Anthony, Dubai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed here for 1 night and didn't use the restaurants but the hotel was very nice, both in terms of the public spaces and also the room itself. We had a sea view room and whilst the property is a short walk from the beach itself the outside pool and indoor hammam were lovely albeit very busy.
Stayed 1 night in Jul 2023
Response from Mehdi Belkhodja on Jul 27, 2023
Dear Sir,I would like to thank you for your nice comment and your rating.We are very happy to read that you enjoyed your stay at The Residence Tunis and we hope you will have the opportunity to enjoy our Hammam during your next stay with us.On behalf of the entire team here, thank you again and I hope we have to pleasure to welcome you back soon.Kind regards,Mehdi BelkhodjaGeneral Manager

8/10 Good

Hedi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superbe hôtel sécurisé tranquille et excellent sens du service.
Stayed 2 nights in Jun 2023
Response from Mehdi Belkhodja on Jun 26, 2023
Cher Monsieur,Merci d'avoir pris le temps de nous faire part de votre retour d'expérience.Nous sommes ravis de lire que vous avez apprécié votre moment à The Residence Tunis.Bien cordialement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 1 night in Jun 2023
Response from Mehdi Belkhodja on Jun 13, 2023
Dear Sir,I would like to thank you for your nice comment and your rating. We hope we will have the pleasure to welcome you back soon.Kind regards,Mehdi BelkhodjaGeneral Manager

2/10 Terrible

Mohammed

Stayed 1 night in May 2023
Response from Mehdi Belkhodja on Jun 5, 2023
Cher Monsieur,Je suis désolé de lire que votre séjour parmi nous n'a pas répondu à vos attentes.Il est dommage que nous n'ayons pas plus de détails sur les raisons de votre insatisfaction et je vous propose de nous contacter sur notre email manager-tunis@theresidence.com afin de mieux comprendre vos attentes.Nous espérons toutefois avoir le plaisir de vous accueillir à nouveau pour transformer cette récente impression de notre établissement.Sincèrement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Bassam

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2023
Response from Mehdi Belkhodja on May 29, 2023
Cher Bassam,Merci pour votre aimable feedback et nous espérons pouvoir vous accueillir très prochainement de nouveau parmi nous,A très bientôt,Sincèrement,Mehdi BelkhodjaGeneral Manager

4/10 Poor

norman

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 4 nights in Apr 2023
Response from Mehdi Belkhodja on May 16, 2023
Cher Monsieur,Je vous remercie d'avoir partagé votre feedback et pour avoir choisi de séjourner parmi nous.J'aurais aimé avoir plus de détails sur vos appréciations afin de mieux répondre à vos attentes lors d'une prochaine visite à The Residence Tunis.Si vous le désirez, je vous propose de nous contacter sur notre email manager-tunis@theresidence.com Dans l'attente,veuillez accepter nos sincères salutations et nous vous disons à bientôt§Sincèrement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Elsa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room with most comfortable mattress, wonderful shower and bathroom layout, excellent spa, huge swimming pool, fabulous food very friendly and efficient staff. Highly recommend
Stayed 2 nights in May 2023
Response from Mehdi Belkhodja on May 4, 2023
Dear Elsa,Thank you so much for your thoughtfulness in posting your review on Expedia. We were thrilled to welcome you recently and are delighted you had such a great experience.We look forward to creating other wonderful memories for you at The Residence TunisWarmest regards,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Edward, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service. Staff were all so friendly. Excellent breakfast too!
Stayed 1 night in May 2023
Response from Mehdi Belkhodja on May 4, 2023
Dear Edward,I would like to thank you for your delightful review! All your comments regarding the property and the service delivered by our staff means a lot to us. You can count on me to pass on your compliments to our staff with great pleasure.We are all looking forward to welcoming you for many more opportunities! Sincerely,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time ever leaving a review just to highlight how great the staff were, very helpful and very well run hotel. Perfect stay!
Stayed 3 nights in Apr 2023
Response from Mehdi Belkhodja on May 4, 2023
Dear Martin,I would like to personnally thank you for taking the time to write us such a lovely "first" review. We are delighted to read that you enjoyed your experience at The Residence Tunis.We have well share your kind words with the entire team who was thrilled to hear that they contributed to the success of your stay.We hope to have the pleasure of welcoming you back again !Warm regards,Mehdi BelkhodjaGeneral Manager

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2023
Response from Mehdi Belkhodja on May 26, 2023
Dear Madam,Thank you for your kind feedback and we hope to have the pleasure of welcoming you again very soon!Best regards,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from Mehdi Belkhodja on May 16, 2023
Chère Madame,Merci infiniment pour votre aimable feedback et nous sommes heureux d'avoir su répondre à vos attentes.Nous serons heureux de vous accueillir de nouveau parmi nous.Bien à vous,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was first rate. The property was beautiful and luxurious!
Stayed 4 nights in Mar 2023
Response from Mehdi Belkhodja on Mar 30, 2023
Dear Madam,Thank you for your kind and positive words. Your feedback is much appreciated and will be happily shared with the team. We are very much looking forward to welcoming you back soon.Sincerely,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Mehdi Belkhodja on Mar 7, 2023
Chère Madame,Cher Monsieur,Je vous remercie pour votre belle appréciation et nous attendons impatiemment de pouvoir vous accueillir de nouveau parmi nous.Cordialement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

AHMAD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality service
Stayed 3 nights in Feb 2023
Response from Mehdi Belkhodja on Mar 6, 2023
Dear Ahmad,Thank you kindly for your kind feedback regarding your experience at The Residence Tunis. It gives me so much pleasure to read of your wonderful experience.On behalf of the entire team, thank you again and I hope we have to pleasure to welcome you back with us soon.Best regards,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Eustacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Mehdi Belkhodja on Jan 30, 2023
Cher Monsieur, Chère Madame,Merci infiniment pour votre appréciation et nous sommes ravis de lire votre satisfaction.Dans l'attente du plaisir de vous accueillir de nouveau parmi nous,Cordialement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, hotel is on the beach. The hotel staff is very polite and helpful.
Stayed 10 nights in Jan 2023
Response from Mehdi Belkhodja on Jan 23, 2023
Dear Madam,Thank you very much for your positive review and your high ratings on our resort are very gratifying.We are delighted to learn that you were satisfied with the friendliness of our staff as well as with our property and its ideal location close to the sea !It was a pleasure for us to have you as our guests and we hope to welcome you again very soon.Best regards,Mehdi BelkhodjaGeneral manager

10/10 Excellent

Eunji

Stayed 2 nights in Jan 2023
Response from Mehdi Belkhodja on Jan 19, 2023
Cher Monsieur,Chère Madame,Je vous remercie pour votre feedback et sommes heureux d'avoir répondu à vos attentes.Nous espérons pouvoir vous accueillir très prochainement parmi nous,Cordialement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023
Response from Mehdi Belkhodja on Jan 13, 2023
Cher Monsieur, Chère Madame,Nous sommes enchantés d'apprendre que vous avez apprécié l'ensemble de votre séjour parmi nous.Toute l'équipe de The Residence Tunis vous remercie pour votre feedback et espère vous recevoir à nouveau très prochainement.Sincèrement,Mehdi BelkhodjaGeneral Manager

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, beautiful architecture, great service.
Response from Mehdi Belkhodja on Dec 6, 2022
Dear Madam,Thank you very much for your kind comment.We are delighted to see that you enjoyed your stay at The Residence Tunis. We will be sure to share your congratulations with the team.We look forward to seeing you again at The Residence Tunis.Best regards,Mehdi BelkhodjaGeneral Manager

6/10 Okay

Cindy

Traveled with group
Liked: Cleanliness
The building was beautifully designed and the grounds were well kept. Some of the staff was not friendly, some did not greet or help, some seemed like it was a chore to work there.. it just didn't feel welcoming. The one exception was a gentleman named Anis. He was absolutely amazing and always had a smile on his face and provided a helping hand
Stayed 2 nights in Aug 2022
Response from Mehdi Belkhodja on Sep 6, 2022
Dear Madam,We are very grateful that you took some time to leave us a review and I am glad that you appreciated the Arabo-Andalusian architecture of our hotel.May I assure you that our teams' priority is your satisfaction, and the matters you have raised do not reflect our standards of service.Please accept our apologies for the inconvenience caused.Your review will be shared with our management team so we can focus on ensuring we maintain the high standards you expect as our guest. We hope that we may provide you a warm welcome for your next stay. Sincerely,Mehdi BelkhodjaGeneral Manager

6/10 Okay

kamaleddin

Traveled with family
Liked: Cleanliness, property conditions & facilities
This place is good for weekenders as the best thing is the pool and maybe the peach for those who like the private peaches. For full use of faculties there are much better and less expensive
Stayed 4 nights in Jun 2022
Response from Mehdi Belkhodja on Jul 1, 2022
Dear Sir, I would like to thank you for sharing your impressions following your recent stay. It’s a great pleasure to know that you enjoyed the perfect location of The Residence Tunis, facing the Mediterranean sea and a few steps away from the private beach. However, I am really sorry to read your disappointment regarding the facilities and would like to sincerely apologize, since our main priority is to ensure our guests’ full satisfaction at all. Please believe that your comment have been taken into account. It will be my pleasure to welcome you back during your next visit. Sincerely, Mehdi Belkhodja General Manager

10/10 Excellent

Syeda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A blissful experience
A beautiful venue, website does not do justice to the atmosphere abd beauty. Loved the design, architecture, comfort, professional yet friendly staff- from management to maintenence. Lovely grounds, short walk to private beach too. Only downside was no outside pool due to refurbishment/maintenance during our stay but team working on it round the clock - quietly. Only other minor noise issue meant couldn't sleep with balcony door open die to a nearby discotheque playing loud music but that will be commmon for any resident in the area. The hotel complex offers every comfort, I highly recommend it. Spa was relaxing too. We dud camel ride and horse riding on the beach (additional cost), a day out with the hotel recommended guide Fathi who looked after us, he went above and beyond what was expected. Thank you sooo much Bechir, Besma (management) and the whole team, esp Feysal at breakfast too. Looking forward to visiting again.
Sunrise from a beautiful feature window in the bedroom
Spa room
Security/staff
Bechir (G.M)
Stayed 4 nights in May 2022
Response from Mehdi Belkhodja on May 16, 2022
Dear Madam,Dear Sir, Thank you very much for this great review following your stay. Your remarks are truly flattering and an absolute joy to read! We are grateful for your support and hope that we may have the pleasure of welcoming you again at The Residence Tunis, Very best regards, Mehdi Belkhodja General Manager

8/10 Good

Sakthi

Liked: Cleanliness, staff & service, amenities
Nice property, but the swimming pool was under renovation. And the dining options were limited to two restaurants that are not up to 5-star quality. However, I would still recommend this property for a great holiday in Tunisia because the staff is very helpful.
Stayed 3 nights in May 2022
Response from Mehdi Belkhodja on May 17, 2022
Dear Sir,Dear Madam, I would like to thank you for sharing with us your feedback. It is always a joy for the team to read how happy our guests are and how we managed exceed their expectations in terms of service. However, as regards the ongoing swimming pool works I am sincerely sorry to read your disappointment. We can certainly appreciate the displeasure this may entail and we do apologize for this inconvenience. Your comments regarding our restaurants will be shared with our Executive Chef and please rest assured we will do everything in our power to make sure your next stay with us will be unforgettable. Sincerely, Mehdi Belkhodja General Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service! “No hijab” in the pool must change
Stayed 6 nights in Apr 2022
Response from Mehdi Belkhodja on May 31, 2022
Dear Madam, Thank you kindly for your positive review of The Residence Tunis. I hope that we can welcome you back. Sincerely, Mehdi Belkhodja General Manager

10/10 Excellent

SUGURU

Stayed 1 night in Apr 2022
Response from Mehdi Belkhodja on May 16, 2022
Dear Madam,Dear Sir, Thank you very much for taking the time to share your experience on Expedia! We genuinely value and appreciate your feedback and are delighted to hear that you spent a wonderful stay with us. We look forward to welcoming you back to The Residence Tunis! Sincerely, Mehdi Belkhodja General Manager

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but terrible location
Outside pool was under renovation. Overall a nice hotel. The downside is that is super far from everything and since it's a five star hotel, taxis will always overcharge you to take you to anywhere. There is no service of tour in the hotel, they only recommend one guy that is always busy. They don't help on that. The spa is great, hamman is te best service! I just don't recommend the manicure service, very bad and expensive.
Stayed 2 nights in Apr 2022
Response from Mehdi Belkhodja on Apr 14, 2022
Dear Madam, I would like to thank you for taking the time to share your feedback after your stay with us. Our guests' comments are very valuable for us and I read yours carefully. I am deeply sorry you experienced inconvenience and would like to apologize for it. Please rest assured I took your different comments into great consideration, and I share them immediately to the Spa team for the manicure service and to the Front desk service. Despite the elements you mentioned above, I truly hope to have the opportunity to welcome you back at The Residence Tunis. Sincerely, Mehdi Belkhodja General Manager

10/10 Excellent

Tian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Feels like home.
Stayed 3 nights in Mar 2022
Response from Mehdi Belkhodja on Mar 29, 2022
Dear Sir, Dear Madam, Thank you kindly for sharing your wonderful review of The Residence Tunis. It gives me great pleasure to learn that you had a wonderful time with us. I hope we can welcome you back soon to your "Tunisian home"! Very best regards, Mehdi Belkhodja General Manager

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, attentive, room service, smoking areas, great food. Booked for 2 days and added an extra day with no hassle. Spa treatments were great and heated indoor pool was fabulous too.
Stayed 2 nights in Dec 2021
Response from Mehdi Belkhodja on Jan 4, 2022
Dear Madam, Thank you kindly for your positive, enthusiastic review of The Residence Tunis. I am delighted to have read how much you enjoyed your stay with us. Please be assured that I will share your compliments with the wider team especially with the Spa team. I hope that we can welcome you back very soon. Sincerely, Mehdi Belkhodja General Manager

10/10 Excellent

Yan

Stayed 2 nights in Nov 2021

10/10 Excellent

jennifer

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Always wonderful staying here. Staff is super nice and attentive, beautiful hotel... great breakfast... nice place to return to after exploring wonderful Tunis.
Stayed 2 nights in Nov 2021
Response from Mehdi Belkhodja on Nov 18, 2021
Dear Madam, Thank you very much for your kind comments and for your loyalty to The ResidenceTunis. On behalf of the entire team, thank you again and I hope to have the pleasure to welcome you back very soon. Very best regards, Mehdi Belkhodja General Manager

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my 1 week stay at The Residence Tunis. It is a fine hotel with very welcoming ambiance, beautiful buidling and rooms in Arabic decor and a wonderful garden and beach. The birds sing beautifully in the morning when its time for the delicious breakfast.
Stayed 7 nights in Nov 2021
Response from Mehdi Belkhodja on Nov 17, 2021
Dear Madam, What a wonderful review to have read, I am so pleased that The Residence Tunis met your expectations. I will share your review with the team. I was very pleased to read your feelings about our breakfast and our amazing gardens as it is exactly the values we are attached to at The Residence Tunis. I hope we will have the pleasure to welcome you back soon. Best regards, Mehdi Belkhodja General Manager

10/10 Excellent

Amal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021
Response from Mehdi Belkhodja on Nov 17, 2021
Chère Madame, Merci infiniment pour votre appréciation que je ne manquerai pas de partager avec tous mes collaborateurs. Dans l'attente de pouvoir vous accueillir très prochainement à nouveau parmi nous. Cordialement, Mehdi Belkhodja General Manager

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive throughout our stay. The accommodations, while not oversized, were very nice. Clean, updated, well maintained. Turndown service was a nice unexpected touch, and the spa was clean and well managed. Our massages were some of the best we have had in country, and the indoor salt pool was very refreshing.
Stayed 3 nights in Oct 2021
Response from Mehdi Belkhodja on Oct 21, 2021
Dear Sir, Dear Madam, Thank you kindly for your review. I am so pleased that The Residence Tunis met your expectations. I will share your review with the wider team and I truly hope that we would offer you a wonderful stay next time. Sincerely, Mehdi Belkhodja General Manager

10/10 Excellent

Khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience
We were amazed for the quality of service, location and facilities. Despite the pandemic the staff kept the bar very high with attention to detail and kind gesture. Shout-out to Saida from the reception and to the waters during the breakfast.
Stayed 1 night in Jul 2021
Response from Mehdi Belkhodja on Aug 17, 2021
Dear Sir, Thank you kindly for your positive, enthusiastic review of The Residence Tunis. I am delighted to have read how much you enjoyed your stay with us. Please be assured that I will share your compliments with the wider team especially with Saida and the breakfast waiters I hope that we can welcome you back. Sincerely, Mehdi Belkhodja General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real 5 star hotel ! The staff make this hotel very special, great service from every staff member from porter to General Manager. We were made to feel so welcome and this was the same for the whole of our 10 days stay. Beautiful calm interior, lovely spacious public areas, very comfortable seating in lounge bar. Spa area and the treatments were first class and not expensive given the quality. Our Room was spacious and the bed in particular was the most comfortable ever encountered in a Tunisian hotel . The Bathroom with dressing area was well fitted and of top quality and unlike many Tunisian hotels everything worked as it should. The breakfast buffet was something to marvel over, with the widest possible choice of food, from Tunisian hot and cold dishes to eggs or crepes freshly prepared to order, fresh fruit, savoury or sweet options and fresh homemade breads and croissants. It was the high spot of the day for us . Food was available in the bar all day , plenty of choice with speciality evenings making for a nice change. The Mediterranean restaurant was excellent with a great menu and the chef was happy to cook something special if asked. We had great grilled fish and salad and the waiter exhibited great skill when he took it off the bone for my wife. We also tried the Chinese Restaurant and were equally impressed. The Tunisian restaurant and menu looked nice but we decided to leave this until our next visit planned for September
Stayed 10 nights in Mar 2020
Response from Ahlem Enneifer on Mar 17, 2020
Dear Madam, Dear Sir, What a great review and we thank you for your amazing comments ! It has given us great pleasure to read that you enjoyed your stay with us at The Residence Tunis and we are so proud that you felt our team were friendly and welcoming and looked after you during your time with us. Hospitality is at the heart of everything we do and it is always very rewarding when guests take the time to give us such great feedback. We do hope to have the pleasure of welcoming you again in the near future! Sincerely, Ahlem Enneifer Quality Director

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
I loved this hotel. I was there for six days. It is beautiful from the lobby, to the rooms and to the outdoors including the pool. My room was very comfortable with a balcony overlooking the pool and with a view to the beach beyond. The bathroom had a “dressing room” area with plenty of drawers and space for clothes. Service was impeccable and friendly. It is away from the Medina but I was taking mostly day trips out of Tunis so this worked for me. But could be a bit far for those who want to be in the heart of Tunis.
Stayed 6 nights in Feb 2020
Response from Ahlem Enneifer on Mar 1, 2020
Dear Madam, Thank you kindly for sharing your wonderful review of The Residence Tunis following your stay. It gives us great pleasure to learn that you had a wonderful time with us and I hope we can welcome you back soon. Sincerely, Ahlem Enneifer Quality Director

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2019
Response from Ahlem Enneifer on Dec 12, 2019
Cher Monsieur, Chère Madame, Nous vous remercions pour votre appréciation et nous espérons avoir le plaisir de vous accueillir très prochainement à nouveau à The Residence Tunis, Cordialement, Ahlem Enneifer Quality Director

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a simply wonderful stay. The staff are attentive and professional at all times. The lady at the breakfast reception was such a happy and friendly individual it made you want to have a good day! We were made to feel welcome upon arrival and given details of what was on offer. We arrived very late and the hotel provided a small meal for us. It is these types of gestures that go a very long way! Breakfast Is a must - a real treat. The crepes were wonderful- made to order- and the freshly squeezed orange juice was divine. We would definitely return here.
Stayed 2 nights in Oct 2019
Response from Ahlem Enneifer on Nov 7, 2019
Dear Sir, Dear Madam, Thank you for taking the time to write your wonderful review of The Residence Tunis. It gives us great pride to read how much we met all of your expectations. We look forward to welcoming you back with us soon for another wonderful experience. Sincerely, Ahlem Enneifer Quality Director

10/10 Excellent

Francesco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Ahlem Enneifer on Oct 18, 2019
Dear Sir, Many thanks for taking the time to share such nice comments about your experience at The Residence Tunis. We are pleased to read that you enjoyed your stay among us. We look forward to welcoming you again in the near future at The Residence Tunis. Sincerely, Ahlem Enneifer Quality Director

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special service, great food, lovely surroundings. Very comfortable room, easy access to the beach.
Stayed 3 nights in Oct 2019
Response from Ahlem Enneifer on Oct 13, 2019
Dear Sir,Dear Madam, We thank you for your time and excellent review about your stay with us at The Residence Tunis. We are happy to read that you had a great experience with us and we truly hope to have the opportunity to welcome you back in a near future. Sincerely, Ahlem Enneifer Quality Director