Ratings based on 81 Verified Reviews

4.0 out of 5
75% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 31, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 22, 2016
The hotel ner the city, it is good! But need moor caffe and restorant
2 out of 5
by A verified traveler from London

A tired hotel in need of a lot of TLC

Posted Sep 4, 2016 on Hotels
The air conditioning in the rooms appears to be very dated. The control is a standard thermostat dial with the controls Speed 1/2/3, On/Off, and Heat/Cool. In my first room (406) the temperature would not go below 28ºC and the speed would only run at level 2 (Levels 1 and 3 would turn the fan off completely). After two days of complaining, they finally admitted that they could not fix it and moved me to another room (506). The A/C controls worked correctly here but again, I could not get the temperature to drop below 28ºC. I gave up at this point as I was checking out the next evening and just kept having cool showers to treat the mild heatstroke I suffered during my stay. The hotel needs to pay attention to its maintenance otherwise it is going to be losing a lot of potential customers as more and more people post unfavourable reviews online.
5 out of 5
by Marianne from Oslo

Beautiful hotel in Tunis

Posted Aug 26, 2016 on Hotels
Had a lovely stay at the end of my holiday in Tunisia. Everything was perfect. Especially the hotel staff which was very helpful and friendly. The only thing that brought it down was the quality of the food - both the breakfast and the room service, but especially the food from the room service was bad. I ordered three separate meals and they were all very disappointing.
4 out of 5
by suzanne from St Helens

Excellent Hotel

Posted Jul 28, 2016 on Hotels
Excellent hotel, lovely large room with comfy bed and huge bathroom
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2016
Staff is friendly, room is nice and clean. Good location
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait/Egypt

Near to TUN Airport, and X20 Highway.

Posted May 1, 2016
Pros: Reception employees are nice (Ms. Mariam) and restaurant food was nice and fresh (Mr. Wasseem), house keeping the double check for the service.
Cons: Double check for room maintenance for minor things.
Location: Giant mall is not too far and located nearby shopping and coffee shops area.
Nice, calm and elegant hotel, room is nice, food is fresh and employees are friendly and nice.
Comment from Hotel Management
May 10, 2016 by IMEN , Hotel Management
Dear Guest, we would like to thank you for sharing your good comments on Expedia.com, we appreciate that, and we are looking forward to welcoming you again in our property. with Kind Regards
5 out of 5
by Fouad from London

Excellent

Posted Nov 20, 2015 on Hotels
Excellent stay. Highly recommended. Great breakfast. Nothing bad to say.
Comment from Hotel Management
Jul 2, 2016
Dear Guest, We would like to thank you for having taken the time to post your comment. We realy appraciate your good comments, and we will be more than happy to welcoming you in the future in our property.
5 out of 5
by Fouad from London

Excellent

Posted Nov 20, 2015 on Hotels
Excellent stay. Highly recommended. Great breakfast. Nothing bad to say.
Comment from Hotel Management
Jul 2, 2016
Dear Guest, we would like to thank you for your gooD comments regarding your last stay in our property we wil be more than happy to welcoming you for you upcoming stay. With kind Rgerads
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for business use.

Posted Oct 31, 2015
very well friendly staff. the hotel is offering a good service
Comment from Hotel Management
Apr 28, 2016 by imen teber , Hotel Management
Dear Guest, we would like to Thank you for sharing your good commenst about you last stay in out property, its a big plaisure to transfert you opinion for the attitude of our staff. looking forward to welcoming you for the future with kind Regards