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Reviews of Econolodge Tupelo

2 out of 5
Econolodge Tupelo
879 Mississippi Dr, Tupelo, MS

Reviews

6.6
Rating 10 - Excellent. 74 out of 340 reviews" "
Rating 8 - Good. 91 out of 340 reviews" "
Rating 6 - Okay. 67 out of 340 reviews" "
Rating 4 - Poor. 49 out of 340 reviews" "
Rating 2 - Terrible. 59 out of 340 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New ish wood panel floor, much nicer than nasty used carpets. Very clean, would and will stay again if I am ever in Mississippi again
Stayed 1 night in Apr 2024

8/10 Good

Sir David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to what we were there for. What was a little confusing is that your 2 hotels are a block away from each other, and we when to the wrong one. The man outside the first hotel was talking to a friend which block the entrance to that hotel, and I had to park a distance from the from the entrance to inter the hotel. I when in and came out in about 15 minutes and they were still talking.
Stayed 1 night in Mar 2024

8/10 Good

Kimberly

Stayed 1 night in Feb 2024

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and their rooms are very clean
Stayed 1 night in Dec 2023

8/10 Good

William

Liked: Staff & service
It was just a little over $50 a night, so you get what you pay for. Room was clean if a little worn. No b traffic noise outside, always a plus. Plenty of dining choices, almost too many, but that's not a strike against the hotel. Overall, if i pas through again, ill stay here.

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely dirty. As soon as lights came on, roaches came running from under pillows. Bedding was full of stains and was hard as a rock. It's just the worst hotel I've ever stayed at in my 42 years. We ended up staying in the truck
Stayed 1 night in Nov 2023

10/10 Excellent

JO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Complaints
Stayed 2 nights in Oct 2023
Response from kishan patel on Oct 30, 2023
Dear JO, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Kishan Patel Gm Econo Lodge

10/10 Excellent

JO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Complaints
I have no complaints at all.
Stayed 4 nights in Oct 2023
Response from kishan patel on Oct 30, 2023
Dear JO, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Kishan Patel Gm Econo Lodge

8/10 Good

Sheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay there again.
Stayed 1 night in Sep 2023
Response from kishan on Oct 24, 2023
Dear Sheri, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Kishan Patel Gm Econo Lodge

2/10 Terrible

Meghan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach hotel
Tv was not working. Peep hole on door had toilet paper stuffed in it. Found few roaches within hours. Pubic hair in the ice bucket . Bathroom door not able to close from the outside. Front desk was only able to give me 50% refund when only there for 2hrs.
Stayed 1 night in Sep 2023
Response from david on Oct 24, 2023
Dear Meghan, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with stay. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, David GmEcono Lodge

8/10 Good

David

Liked: Cleanliness, staff & service
Economical place to sleep.
If you're looking for a no frills, economical place to rest your head, this fits the bill. If youre looking for luxury furniture and updated vanities, go spend double what they charge. The hotel is showing wear, but the staff keeps it clean and are very friendly.
Stayed 1 night in Sep 2023
Response from kishan on Oct 24, 2023
Dear David, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Kishan Patel Gm Econo Lodge

6/10 Okay

Stanley

Traveled with group
Liked: Cleanliness, staff & service
The jury is still out… Pending an adjustment/refund. I selected to stay at this hotel over another hotel that was over $30 less expensive, because of the amenities listed. It was necessary to change rooms due to obvious smoke residue. The pool closed earlier than listed time, so, no swim time after check in. The workout room was closed for the duration, laundry was posted “out of order”. Smoking occurred immediately outside of my room & when reported to the front desk I was told they had no control over me smoking outside of the rooms. The room required airing out, due to a very strong fragrance. The room was comfortable (once it was aired out) with basic amenities. The pool was clean and a pleasant temperature. Extra towels were available at the desk. The staff was friendly, courteous, & quick to respond to replenishing the basic continental breakfast. Due to the listed deficits, it was not worth the extra cost over the other hotel (where I had previously stayed).
Stayed 1 night in Jul 2023

2/10 Terrible

Brent

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The review is hell nahhh. They were rude and got mad at us because they had roaches already occupying our room. Walked in and they were on the bed, very sorry. Not worth wasting your money or time
Stayed 2 nights in Jul 2023

4/10 Poor

scott

Disliked: Property conditions & facilities
Mold in bathroom Toilet not secured to the floor Rusty fixtures
Stayed 1 night in Jul 2023

8/10 Good

Wallace

Stayed 1 night in Jun 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice clean hotel with friendly clerk at check in
Stayed 1 night in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from kishan patel on Oct 30, 2023
Dear james, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Kishan Patel Gm Econo Lodge

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from kishan patel on Oct 30, 2023
Dear james, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Kishan Patel Gm Econo Lodge

6/10 Okay

Bill

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Proprietors we’re very nice and friendly. The bed was extremely uncomfortable and the bathroom door would not close. At 3am there was screaming and hollering in the room next to ours that seemed to last for about an hour. Needless to say, our stay was not enjoyable.
Stayed 1 night in May 2023

6/10 Okay

gregory

Nice
Stayed 3 nights in Apr 2023

4/10 Poor

John

Stayed 3 nights in Apr 2023

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and their excellent staff made my stay phenomenal and far exceeded all my expectations.
Stayed 2 nights in Apr 2023

10/10 Excellent

Tonya

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Tonya

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Diane

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely the dirtiest motel ever. Hole in outside door, cobwebs all over the walls. Phone and toilet broken. Had to go back to front desk to get the remote for tv. We left, never would I stay in such a disgusting place.
Stayed 1 night in Mar 2023

4/10 Poor

George

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very noisy, cold cereal and bagels were the only breakfast offerings
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

4/10 Poor

lorey

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need a complete renovation...bathroom was dirty...towels were stained...staff was OK, but had to go down myself to get towels, that were also stained. Won't stay there again.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chair needed burning, blood on bathroom door. Smoking room. Left room. Staff acted like she didn't know what she was doing. Cups and cigarettes outside front door by a chair. Full refund.
Stayed 1 night in Sep 2022

2/10 Terrible

Jennifer

Business traveler, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy - bedding stained & dirty, furniture stained & deplorable, sleeping in the bed- seemed coated in pet hair- next day calling for some sort of credit last adamantly stated I should have said something right away - all area hotels full- I just needed a clean safe place to sleep & shower- other lodgers up all night, noisy - ghetto
Stayed 1 night in Jul 2022
Response from sp on Aug 18, 2022
Dear jennifer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Swati PatelGeneral ManagerEcono Lodge,Tupelo,MS662-840-2380

10/10 Excellent

Venita

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Jul 2022
Response from sp on Aug 18, 2022
Dear Venita,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Kind regards,Swati PatelGeneral ManagerEcono Lodge,Tupelo,MS662-840-2380

2/10 Terrible

Caitlin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was dirty and gross turns feet and blackets black.
Stayed 1 night in Jul 2022

2/10 Terrible

Alex

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Expedia charged me for the room. Hotel charged me again. The front desk lady told me it would be refunded. It was not. I am disputing with my credit card company
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Wilber

Traveled with partner
Liked: Staff & service
Liked the convenience with it being close to shopping and restaurants plus access to the highways.
Stayed 5 nights in Jun 2022

8/10 Good

Cheryl

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2022

8/10 Good

Don, eMERALD Park

Traveled with partner
Liked: Staff & service, amenities
Location good, staff helpful. Room bathroom was in bad shape. Rust marks on bathtub. Toilet not fastened to floor stopper broke on sink
Stayed 1 night in Apr 2022

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Steven

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the money
The bed was lumpy and extremely hard, and the sheets had hairs on it and something gritty. The bathroom wall under the sink looked like they had tried covering up mold with drywall mud. Bathroom floor was not clean.
Stayed 1 night in Apr 2022

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs!!!
I will never go here again. Got ready to lay down and there was a bed bug on my pillow.
Stayed 1 night in Mar 2022

4/10 Poor

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property was last minute stay, and was likely 20-30 years outdated. caulk around tub was moldy, toilet and shower were both stained, holes in wall, tv did not work
Stayed 1 night in Mar 2022

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. It was a last minute decision to stay half way through our travel and they made it very seamless and stress free. The couple(guessing owners) were so genuinely sweet and thoughtful. Definitely recommend them!!
Stayed 1 night in Feb 2022

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly at the door.
The desk clerk was quite accommodating, friendly as well as professional, and represented Econo Lodge extremely well. Each time that I pass through Tupelo, I will stay here time after time.
Stayed 1 night in Jan 2022

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

David

Traveled with partner
Liked: Staff & service, property conditions & facilities
When we arrived i was really wanting some coffee. The hostess gave me some coffee packs so i could have coffee that afternoon as well as the following morning. She was grateful to do so. It was not an inconvenience for her. Pleasant experience.
Stayed 1 night in Jan 2022

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2021

10/10 Excellent

Errol

Stayed 1 night in Sep 2021

8/10 Good

William

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Quiet place to rest after a long ride.
Stayed 1 night in Sep 2021