Exterior

Reviews of Holiday Inn Express Hotel & Suites Fulton, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1002 reviews" "
Rating 8 - Good. 243 out of 1002 reviews" "
Rating 6 - Okay. 62 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ginnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Molly

Traveled with partner
Disliked: Staff & service, property conditions & facilities
There is carpeting everywhere that is super old and looks filthy. The breakfast was awful. The premade omelets watery and tasteless
Stayed 1 night in Apr 2024

2/10 Terrible

james

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Cynthia

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There us not a lot of places in the Red bay area (20 min away) or Fulton fir that matter. My family lives in Red Bay ala so i stay here twice a year and always have a good experience.
Stayed 3 nights in Mar 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was exactly as advertised. Comfortable beds, clean bathrooms, good breakfast, accommodating staff!!
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was amazing. The only complaint I had was when I got there to check in I waited for 30 minutes before anyone became available to check me in.
Stayed 1 night in Mar 2024

10/10 Excellent

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed
Stayed 1 night in Mar 2024

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stop
Stayed 1 night in Mar 2024

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Mark

Traveled with family and small children
Liked: Staff & service, amenities
Room shows wear and tear
Stayed 1 night in Feb 2024

8/10 Good

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. The only problem we had was that the water wouldn’t get hot. Everything else was great!
Stayed 3 nights in Dec 2023

6/10 Okay

Robin

Traveled with family
Disliked: Staff & service
The staff was very rude and didn’t ask any questions or even considered anything about their guest
Stayed 2 nights in Jan 2024

4/10 Poor

Robert

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

Lowell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We han a lovely night at this hotel. The front desk personnel were most helpful and pleasant. The hot breakfast selections were very good. We are not in the Fulton area often but we won't hesitate to stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

lyne

Stayed 1 night in Jan 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for price
Stayed 1 night in Jan 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyable Stay with Great Service
Nice Hotel. Clerk that checked us in was friendly and efficient. Nice breakfast served with numerous items to choose from.
Stayed 1 night in Dec 2023

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Excellent location and the suites are quite spacious. Only issue we had was the breakfast area had a few items slow to get replenished.
Stayed 1 night in Dec 2023

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Dudley

Liked: Cleanliness, staff & service
The HVAC did not work in my room. It got down to 40° that night I got up to take a shower the next morning I ran the shower for 20 minutes. The hot water never worked They offered no kind of refund our credit of any kind. I won’t be staying there again.
Stayed 1 night in Dec 2023

6/10 Okay

Tim

Business traveler
Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
The best part about our stay was the breakfast. Our room was clean enough but not well maintained and very dark. Our air conditioning/heat did not work as well. We were disappointed.
Stayed 1 night in Nov 2023

6/10 Okay

Kurt, Fremont

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Hopefully the hot water works in the morning.
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here 3-4 times a year. We book on line and ask for handicap. We are giving same room so like coming home.
Stayed 1 night in Nov 2023

10/10 Excellent

Shaina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find. Lady at desk was helpful. Room was clean and shower was wonderful.
Stayed 1 night in Nov 2023

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, non smoking facility.
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Leonard

Liked: Cleanliness, property conditions & facilities
The place in the area is fine. I have no complaints with that. The young lady that checked me in just seem like she didn’t want to be there and she talked a mile a minute and she expected me to keep up. Like she was in a hurry to go back to the back room again.
Stayed 1 night in Nov 2023

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Breanne

Stayed 1 night in Nov 2023

10/10 Excellent

Marilyn

Stayed 1 night in Nov 2023

10/10 Excellent

Amber

Stayed 1 night in Nov 2023

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

John M

Liked: Cleanliness, staff & service, room comfort
Room 216 had 3 lamps that did not work.
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this particular hotel a number of times and it has always been better than most. The only thing I need to say is why do these hotels think it's ok to install a 12" tall toilet. I am 6'3" and to use one is difficult at best. Please have at least a normal height toilet of 14.5" installed at minimum. Yes I do sell toilets where I work.
Stayed 1 night in Oct 2023

10/10 Excellent

David, Grantville

Stayed 1 night in Oct 2023

8/10 Good

lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and prompt service at check in desk. Bed was comfortable and room clean Breakfast was as advertised. Workout room was disappointing seat was broken on the stationary bike and the treadmill worked but shifted and creaked badly
Stayed 1 night in Oct 2023

10/10 Excellent

Coral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet stay.
Stayed 1 night in Oct 2023