Dirty room with cigarette burns in the bedspreads. Very sad. Staff was friendly but looked messy. Wrinkled shirts and stained clothing. Working at a hotel may not be a dream job, but I sure wish employees cared more about themselves and their workplace. Poor management by a this establishment.
Comment from Hotel Management
Nov 12, 2015 by Mac, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.