Free daily continental breakfast

Reviews of Red Roof Inn Tupelo

2 out of 5
Red Roof Inn Tupelo
1516 Mccullough Blvd, Tupelo, MS

Reviews

8.0

Very Good

Rating 10 - Excellent. 408 out of 1000 reviews" "
Rating 8 - Good. 337 out of 1000 reviews" "
Rating 6 - Okay. 143 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Reginald

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager at this hotel is a very kind and helpful man.
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on Apr 22, 2024
Dear Reginald, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TUPELO. We sincerely appreciate your comments and are happy to hear you had a great experience with us. It is great to read that you were pleased with the manager who was kind and helpful. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services at Red Roof. Your kind words inspire our team to continue delivering top-notch service. We hope to continue to provide great experiences for you. Your feedback is truly appreciated, and we look forward to providing you with exceptional service in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Apr 2024
Response from LaTunde RediResponse Specialist on Apr 19, 2024
Dear Shawn,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN TUPELO. I'm so glad we earned your 9/10 score. At Red Roof we are thrilled to read that we are a good place to stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Markesha

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was great
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on Apr 22, 2024
Dear Markesha, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TUPELO. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services at Red Roof. We hope to continue to provide great experiences for you. Your feedback is truly appreciated, and we look forward to providing you with exceptional service in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist

6/10 Okay

Lori

Traveled with family
Disliked: Staff & service, property conditions & facilities
The remote did not work, the air conditioning was not very cola and there was no soap to wash your hands.
Stayed 1 night in Apr 2024
Response from LaTunde RediResponse Specialist on Apr 14, 2024
Dear Lori,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN TUPELO - BURLESON. We value you as our guest and welcome your 3/5 score. At Red Roof, we are happy to know that you made us your choice of stay. However, you mentioned that you were unsatisfied with the air conditioning, there was no soap and all the other concerns that you mentioned to have the issues resolved. Your comment will be shared with management. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Mark Brandon

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Good for the price
Stayed 1 night in Jan 2024
Response from Dannielle Rediresponse Specialist on Apr 10, 2024
Dear Mark,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TUPELO. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the great valuer for price. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They never even came to the front desk
Stayed 1 night in Apr 2024
Response from Toni-Ann RediResponse Specialist on Apr 9, 2024
Dear Tim,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tupelo. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. This is regrettable to see.Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 Good

ALLAN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dannielle Rediresponse Specialist on Apr 10, 2024
Hello Allan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TUPELO and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 Poor

Brandi

Liked: Property conditions & facilities
Disliked: Cleanliness
Unfriendly AM manager front desk. German accent
Stayed 1 night in Apr 2024
Response from LaTunde RediResponse Specialist on Apr 18, 2024
Dear Brandi,Thank you for taking the time to tell us about your experience at the RED ROOF INN TUPELO. I am sorry that your experience did not meet your expectations. You indicated that you were unsatisfied with the customer service you received from the front desk and the manager. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

Mai

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room looks recently renovated and nice and clean.
Stayed 1 night in Apr 2024
Response from Toni-Ann RediResponse Specialist on Apr 7, 2024
Dear Mai,Thank you for taking the time to complete our guest survey. I appreciate your 4/5 score after your stay at our Red Roof Inn Tupelo and comments regarding the renovations and the cleanliness of the room. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a more comfortable stay.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Jason

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in staff
Stayed 1 night in Apr 2024
Response from Oniel Rediresponse Specialist on Apr 4, 2024
Hi Jason,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Tupelo. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our desk receptionist. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

Kimberly

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from OnielRediresponse Specialist on Apr 4, 2024
Kimberly, we are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Tupelo. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night clerk was very professional
Stayed 1 night in Mar 2024
Response from Oniel Rediresponse Specialist on Apr 1, 2024
Hi Ricky,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Tupelo. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our services. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

Emmajo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking
Stayed 1 night in Mar 2024
Response from Dannielle Rerdiresponse Specialist on Mar 30, 2024
Dear Emmajo,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TUPELO. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the good parking. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to continue to provide great experiences for you. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Good

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was priced well. The rooms were clean. The breakfast was good, lots of options. The staff was very friendly.
Stayed 1 night in Mar 2024
Response from Nishaye RediResponse Specialist on Mar 25, 2024
Hello Nancy, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Tupelo. I'm thrilled to read that you were pleased with the cleanliness of the room, the value to price ratio, the breakfast served and the customer service provided by our staff. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a place to stay for a night for our trip and it was a perfect. Understanding and pleasant staff.
Stayed 1 night in Mar 2024
Response from LaTunde RediResponse Specialist on Mar 19, 2024
Dear Kristin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN TUPELO. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that your stay with us was perfect with understanding and pleasant staff. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Property shows nicely. Rooms were clean. Overall was satisfied with our visit and would recommend to others! Thanks!
Stayed 1 night in Mar 2024
Response from LaTunde RediResponse Specialist on Mar 19, 2024
Dear Roger,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN TUPELO. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that the rooms were clean, the property was nice and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 Good

Brooke

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service
The breakfast was lacking. The girl behind the counter in the morning was really nice and helpful. The workout room was dirty.
Stayed 1 night in Mar 2024
Response from Kamaria RediResponse Specialist on Mar 17, 2024
Dear Brooke,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TUPELO. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our front desk staff to be nice and helpful. However, I sincerely apologize for the lack of cleanliness of the workout room and the lack of breakfast. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Mar 2024
Response from LaTunde RediResponse Specialist on Mar 13, 2024
Dear Curtis,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN TUPELO. It's great to see you enjoyed your stay, resulting in a 5/5 score. Here at Red Roof, we are thrilled to read that our location was convenient for you. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

6/10 Okay

Denton

Traveled with group, Business traveler
Good
Stayed 1 night in Mar 2024
Response from Adraine Rediresponse Specialist on Mar 10, 2024
Dear Denton,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TUPELO. We sincerely appreciate your comments and are happy to hear you had a good experience with us. Positive feedback like yours is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Tyler, Grand Island

Liked: Cleanliness, staff & service, property conditions & facilities
Good value.
Stayed 1 night in Mar 2024
Response from Carla RediResponse Specialist on Mar 9, 2024
Dear Tyler,Thank you for taking the time to tell us about your experience at the Red Roof Inn Tupelo. I am happy to see that the value to price ratio met your expectations, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Feb 2024
Response from Chirell RediResponse Specialist on Mar 2, 2024
Dear Debbie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tupelo. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about all being good. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

10/10 Excellent

Jessica

Traveled with partner, Traveled with pets
My second stay here. No issues . safe and clean ! Pet friendly with no fee !
Stayed 1 night in Feb 2024
Response from Chirell RediResponse Specialist on Feb 25, 2024
Dear Jessica,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tupelo. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our pet-friendliness, safe and clean location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

10/10 Excellent

Jessica

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and quiet location! I stay at Red Roof Inn because they don’t charge extra for the pets. This one was exceptional! Would definitely stay again . Very close to restaurants and the Interstate so it was convenient too .
Stayed 1 night in Feb 2024
Response from Nishaye RediResponse Specialist on Feb 22, 2024
Dear Jessica, Thank you for taking the time to tell us about your experience at the Red Roof Inn Tupelo. We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express how much it means to our management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and our Red Roof team look forward to serving you again.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Claudia, Berryville

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Samantha Rediresponse Specialist on Feb 20, 2024
Thanks for sharing this perfect rating, Claudia. The staff at the Red Roof Inn Tupelo and I were so glad we earned your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we look forward to your next stay at Red Roof. Sincerely,Red Roof Management

8/10 Good

Madison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great for a one night stay, convenient location for everything we wanted to do and friendly staff
Stayed 1 night in Feb 2024
Response from Kerry-Lee RediResponse Specialist on Feb 12, 2024
Hello Madison,It’s great to see we have been scored an almost perfect 4/5 following your recent stay with us at the RED ROOF INN TUPELO. It’s an absolute joy reading how convenient our location was to everything and how friendly our staff were. Your comments are encouragement as we aim to continuously provide great stays for all our guests here at Red Roof.Thank you again for your kind remarks. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service
Room clean. Hallways are tired. Staf quite nice. Good value.
Stayed 1 night in Jan 2024
Response from Adraine Rediresponse Specialist on Jan 29, 2024
Hello Sharon,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TUPELO and I appreciate your 4/5 score following your stay. I am happy to read that you found the room to be clean, the staff to be quite nice and the hotel to be at a good value. We are disappointed that you described the hallways to be tired. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 Good

Jason

Business traveler
Liked: Amenities
Clean and friendly.
Stayed 2 nights in Dec 2023
Response from Tianna RediResponse Specialist on Jan 25, 2024
Hello Jason,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Tupelo. It is so rewarding to read that you enjoyed the spotlessness of our location and the friendly services we offered. Please know that Red Roof value you as our guest and appreciate your business.We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Red Roof Management

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from LaTunde, Rediresponse Specialist on Jan 22, 2024
Hello Kathleen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TUPELO and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

Deanna

Business traveler
Quiet, clean rooms.
Stayed 3 nights in Jan 2024
Response from Antonio,RediResponse Specialist on Jan 21, 2024
Dear Deanna,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN TUPELO. It’s great to hear that you found our property/rooms to be clean and tranquil. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

8/10 Good

Serkan, Myrtle Beach

Stayed 3 nights in Jan 2024

6/10 Okay

Andrea

Traveled with partner, Traveled with pets
Disliked: Property conditions & facilities
Room is a bit run down. Original room smelled like chlorine - front desk clerk switched rooms for us. Restaurants are 2 miles away-nothing close by.
Stayed 1 night in Jan 2024
Response from LaTunde, Rediresponse Specialist on Jan 19, 2024
Dear Andrea,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN TUPELO. We value you as our guest and welcome your 3/5 score. As it relates to your comment of the upkeep and the odor you encountered in the room, these will be taken into consideration. However, we are pleased to know that the front desk clerk provided you with a different room to your liking. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Keaundra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 4 nights in Jan 2024
Response from Tianna RediResponse Specialist on Jan 16, 2024
Dear Keaundra,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Tupelo. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were satisfied with the quietness and spotlessness of your room. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Red Roof value you as a our guest and welcome your 5/5 score. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from LaTunde RediResponse Specialist on Jan 15, 2024
Hello Donald, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TUPELO and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean an comfortable for the price.
Stayed 4 nights in Jan 2024
Response from Recordo Rediresponse Specialist on Jan 13, 2024
Hello Jason ,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Tupelo. Red Roof welcome your 4/5 score following your stay. It's thrilling to hear that you were pleased with how clean, comfortable, and affordable our property is. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service
Stayed five nights. Clean and comfortable. Nothing fancy but good price.
Stayed 5 nights in Jan 2024
Response from Recordo Rediresponse Specialist on Jan 13, 2024
Hello Jason ,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Tupelo. We sincerely appreciate your positive rating. It's great to hear that you had a clean and comfortable experience with us. I'm happy you were pleased with our competitive rates also. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Excellent

Terrilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worked well for our needs
Room was very large, got to have a dogs for no extra charge and a nice complimentary breakfast
Stayed 1 night in Jan 2024

6/10 Okay

Bill

Liked: Staff & service
Inspect before you book
We had a dog so the room was easily accessible to the outside. The hotel itself was easy to access off the interstate. The room was clean but dated. The lady who checked us in was fantastic. I would hardly call it breakfast as it was coffee, pancakes or cereal. The other hotel guests were sketchy at best. Lots of "long term" guests. I would not have wanted to stay there alone as a female.
Stayed 1 night in Dec 2023
Response from Recordo Rediresponse Specialist on Jan 10, 2024
Hello Bill,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TUPELO. Red Red Roof appreciate your 3/5 score following your stay. Hearing that our clean rooms, fantastic staff, and convenient location were to your liking, was wonderful. However, its saddening that you didn't like our breakfast and felt unsafe while with us. We can assure you that our property is completely safe. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Chevanese RediResponse Specialist on Jan 11, 2024
Hello Valued Guest,Thank you for your positive rating following your stay at the Red Roof Inn Tupelo. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Serban

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Chevanese RediResponse Specialist on Jan 11, 2024
It is heartwarming to see such a wonderful rating, Serban. We truly appreciate you taking the time to rate your experience at the Red Roof Inn Tupelo. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We hope you will come back to see us again on your next trip to the area!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 Poor

Barbara

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The stay was great but I had to wait over 30 minutes trying to get someone to front desk to check me in. When we got in our room everything was good except the refrigerator had not been cleaned up it was terribly nasty!!!
Stayed 1 night in Dec 2023
Response from Carla RediResponse Specialist on Jan 3, 2024
Dear Barbara,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tupelo. I am glad to hear that you had a great stay and that the room was okay. However, I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding having to wait 30 minutes before you could be checked in and the uncleanliness of the refrigerator. Please accept our sincerest apologies for the negative impact this had on your stay. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. At Red Roof, your feedback is very important to us, so thank you for sharing.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
Very impressed with the new look of the rooms. It was extremely clean, well put together and had all the amenities we needed
Stayed 1 night in Dec 2023
Response from Carla RediResponse Specialist on Jan 3, 2024
Dear Katherine, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tupelo. We are delighted to see that you were pleased with the new look of our rooms, the cleanliness and the amenities. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived very late and appreciated a quick and easy check in. Lady at the front desk was friendly and helpful. Room was super clean. Would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Carla RediResponse Specialist on Jan 2, 2024
Dear Amy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tupelo. I am glad to see that our hotel met your expectations, resulting in a 5/5 score. You mentioned how pleased you were with the quickness at check-in, the helpfulness of the front desk staff and the cleanliness of the room. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 Good

Ruby

Stayed 1 night in Dec 2023
Response from LaTunde, Rediresponse Specialist on Jan 19, 2024
Hello Ruby, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TUPELO and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Nishaye RediResponse Specialist on Jan 1, 2024
Hello Jeanette,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tupelo and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

4/10 Poor

Milissa

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service
The bathroom was not very clean. Looked like blood on the door and the floor was dirty. The shower gel and shampoo was empty had to go buy my own soap.
Stayed 2 nights in Dec 2023
Response from Adraine Rediresponse Specialist on Dec 29, 2023
Dear Milissa,Thank you for taking the time to tell us about your experience at the RED ROOF INN TUPELO. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the bathroom, unclean floor and the other concern you described. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Kim, Des Moines

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Adraine Rediresponse Specialist on Dec 29, 2023
Hello Kim,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TUPELO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Chirell RediResponse Specialist on Dec 28, 2023
Dear Lisa,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tupelo and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

4/10 Poor

Lisa, Tacoma

Disliked: Cleanliness, property conditions & facilities
Good price, but based on the rating, surprisingly the floor and bathroom sink were not that clean, room was out of soap, marijuana smell crept into the room, AC system smelled of must/mold, microwave smelled strongly of burnt popcorn, and the facility was run down overall. Staff were friendly.
Response from Chirell RediResponse Specialist on Dec 28, 2023
Dear Lisa,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Tupelo. I'm thrilled to read your kind remarks about our affordable rates and friendly staff. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the unclean sink, no soap in room and the other concerns you described. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,ChirellRediResponse Specialist

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
This is a clean affordable hotel and I would stay here again.
Stayed 3 nights in Dec 2023
Response from Adraine Rediresponse Specialist on Dec 27, 2023
Dear Joshua,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at theRED ROOF INN TUPELO. I am happy to read that you found the room to be affordable and clean. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thank you again for sharing your experience. We look forward to seeing you in your future travels at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great stay with no issues at all. Staff was exceptional and the room was more than expected. We will definitely be staying here on our monthly trip.
Stayed 3 nights in Dec 2023
Response from Olivia RediResponse Specialist on Dec 19, 2023
Hello Tammy, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Tupelo. We welcome your 5/5 score and are happy to hear you had a great experience with us, especially regarding our exceptional staff, your room was to your liking. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,OliviaRed Roof Management RediResponse Specialist