Ratings based on 441 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from cg

Nice Hotel for the money

Posted Feb 18, 2017
only downfall was the smell of the hotel. Smells like chemicals or something. But enough for us not to return.
4 out of 5
Recommended
for Everyone
by A verified traveler from TN

Nice hotel

Posted Jan 20, 2017
Clean and dry. Early breakfast ready at 5:30am. But this survey sucks.
3 out of 5
Recommended
for Everyone
by A verified traveler from missouri

Close to I-22

Posted Jan 18, 2017
Pros: Location
Cons: Refurbished
Location: N/A
Carpet so worn you could see sub floor. Breakfast very marginal
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis TN

It was a nice and pleasant stay.

Posted Jan 2, 2017
The hotel was clean and overall experience was great
Comment from Hotel Management
Jan 16, 2017 by Cheryl, Hotel Management
Thank you so much for your survey! Hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, CA

Clean, comfy, friendly

Posted Jan 2, 2017
Pros: Clean, comfortable, everything was as advertised.
Location: Hotel is right off the hwy, set off by itself on a hill. There's a breakfast place and gas stations nearby. Everything else is a short drive into town
Stopped here during a road trip and stayed in a suite--very roomy, comfortable sofa bed. Had a fridge and microwave. Fitness center equipment worked great. Breakfast was yummy. Staff were all incredibly friendly and helpful.
Comment from Hotel Management
Jan 16, 2017 by Cheryl, Hotel Management
Thank you so much and hope to see you again soon! The suite is awesome and glad you enjoyed it!
1 out of 5
by A verified traveler

Old and Outdated!

Posted Dec 31, 2016
Pros: Nothing.
Cons: Fix the lights and update the rooms.
Clerk that checked us in was wonderful. Hotel itself was Awful. Half the lights in the room did not work and the mattress was terrible. The fan in the bathroom didn't work, either.
Comment from Hotel Management
Jan 16, 2017 by Cheryl, Hotel Management
I do apologize for the inconvenience you faced during your stay! The fans are located on the ceiling not the bathroom, it's the way it was built . Please contact me for making this right for you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Bancorp South Arena

Posted Dec 26, 2016
Great experience!!!! Loved the rooms!!!! And service was wonderful!!! I would love to stay here again! Most importantly this was a non smoking facility which most hotels have smoking and non smoking! The only thing I didn't like is that there was no pool
Comment from Hotel Management
Jan 18, 2017 by Cheryl, Hotel Management
Great review! Thank you! When we were being built it was for mainly for corporate guest so a pool was not considered, however, we are looking into adding one. Please check back with us on this!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2016
Nice hotel. TV only worked with the lights on in the room. TV in lobby didn't work. Would have been nice to watch the news while eating breakfast. Otherwise clean and friendly.
Comment from Hotel Management
Jan 18, 2017 by Cheryl, Hotel Management
It was a new staff member on breakfast duty and I did instruct her on how the T.V. worked so that this would not happen again. I do apologize, I do know how important the news is.
5 out of 5
by A verified traveler from Wisconsin

Elvis Week 2016

Posted Nov 19, 2016 on Hotels
Great bed, great stay. loved the Tupelo area and can't wait to come back. We felt like we were home.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great experience

Posted Nov 13, 2016
Pros: Privacy
Cons: Bathroom ventilation
Location: Secluded yet convient
Everything I needed to have a great time . Good food and good living conditions