Had expected better given the reviews. Beautiful building inside (old, but that was expected given its history), large bedroom and good wifi, that's where the positive ends. Some staff members were very nice, others odd or rude. Two sets of doors needed to be pulled to get in. Man at reception saw us, said hello and just watched us struggle to make our way in with our two big suitcases, pulling doors and trying to hold them open for each other while rolling in the luggage. Thanks for the help! Only one word came coming to me once we were inside: dull. Noisy hallways, dull bedroom with paint falling off, leaking toilet and shower, hair on the floor (not ours), depressing decor, dark hotel with clear lack of lighting, very unexciting breakfast, being ordered to sit at a specific table (had to move to a table that was exactly the same size, why? - saw two other people being told off and moved also). Breakfast time was depressing, beautiful room but dark, complete silence and could feel most guests were uncomfortable. Did not feel welcome. Hotel prides itself of having had Mozart as a guest and his portrait is everywhere, so why not play his music in the background in the breakfast room? It was so dull I could not wait to leave, it started to make me feel depressed. Breakfast food uninviting, bunch of industrial cakes and pastries, etc. Seemed like there was no option to have lunch or dinner, had a look at the dining room at 12h15 then at 19h, all lights off.
Dull!