Good location but the hotel in need of renovation
Posted Jan 22, 2017
Location is great, very central, nice places to eat nearby. Breakfast is edible with some variety but non impressive. (Although each day they had at least one good cake).
The rooms really need some redecoration - wallpaper was dirty, peeling and showing water damage... The heating was working but only to the certain level and even setting it on maximum I couldn't make a room warm enough... It was ok-ish, not freezing, but I'm used to warmer temperatures indoors.
You have to leave a key at the reception downstairs but it doesn't look safe - once there was nobody in the reception, so I took a key for my room myself - anyone coming from the street could have done so! Check out time is 12 noon but on my last day somebody was unlocking my room at about 9.20 am without even knocking! When I shouted out, they stopped and walked away without saying a word and leaving the door unlocked. Oh, and you can hear everything happening next door, so don't expect privacy or quiet stay if you have neighbours.
I stayed in Turin a few times before and there are much better places in the same price range, however this hotel is in one of the best the locations and if they invested a bit in redecorating rooms, updating facilities and getting staff with more customer service skills, I would consider staying there again.