Ratings based on 142 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
by A verified traveler from Los Angeles
major disappointmentPosted Aug 20, 2015
Pros: Location near shops, restaurants, not far from beach
Location: Area offers restaurants, shops, and one of the best beaches in the world
Hotel management requested unanticipated charges upon arrival. Rooms were not clean, had stains, mold, and bugs ( roach in room). Pool was not clean. Deadbolts and safe not working.we left as soon as we found other accommodations.
for Everyoneby A verified traveler from Northwest Florida
Economy near the beach at Grace Bay.Posted Jul 6, 2015
Pros: Price and air conditioning.
Cons: Wifi, front doors and maintenance.
Location: Bars, restaurants and shops.
If you want a resort hotel at an economy price, Grace Bay Suites is your place. It has a nice pool and Gas Grill/BBQ area, and is located in the center of the tourist business area. Rooms are adequate with a small refrigerator, microwave and coffee maker. The air conditioner worked great and kept us very cool. Room, bath and maid service was adequate and the Wifi was very weak. It is located directly behind Danny Buoys and is rated 3 in our opinion.
for Studentsby A verified traveler
Posted Jul 5, 2015
each and every towel brought to us had stains.... inconsistent towels sent every day as well.
by A verified traveler from New York
DO NOT STAY AT GRACE BAY SUITES!!Posted Jun 18, 2015
Cons: Staff, security cameras, bedding, sink and shower.
My husband and I just returned from Turks and Caicos. We were robbed at Grace Bay Suites the first night of our stay. A lot of money was stolen from our safe. We also learned that other people had been robbed that very same week. There's no one at the front desk to help with any assistance. When telling the manager, Mandy, what had happened to us she pretended that she did not know who we were, after less then 12hrs of having checked us in. The rooms are worst than that of a cheap priced motel. We did not feel safe to stay at this hotel and left with police escorting us to a new place. We will NEVER stay or recommend Grace Bay Suites to anyone.
by A verified traveler
Bad valuePosted Jun 13, 2015
No hotel staff on duty when we arrived at 9pm. The hotel is NOT where it claims to be on google maps and expedia maps. It is way off the beach and behind a local club that has a bunch of sketchy people lingering around it all night. There were bugs in the room. The air conditioner shuts off when you leave the room (making it very hot when you come back). Overall, bad value. We moved to the sands for $15 more per night and it was 1000x better.
by A verified traveler from NY, NY
We were robbed!Posted Jun 12, 2015
Pros: Forget it.
Cons: Guest protection.
We were warned by other guests that men were entering rooms and fleeing if caught. But when we left we found all the cash had been taken from the safe in our room. This was an inside job with no forced entry from door or slider and the safe was opened and closed electronically. Only cash was taken. The manager is missing all day and management is left to the cleaning staff. Security is a farce. Umbrellas and beach chairs are limited to less than ten. We will not stay here again. If they can open your safe than nothing is safe. One terrible experience. Trip ruined.
for Everyoneby A verified traveler from Brooklyn, NY
Nice hotel close to the beachPosted Jun 10, 2015
Overall great experience and wonderful location. It is located in the center of everything, beach, shopping center, spa, and restaurant.
for Personal Eventby Neil W from Gainesville, Florida
Grace Bay SuitesPosted May 10, 2015 on Hotels
Grace Bay Suites is not the best in Cacois but it is clean and has very friendly staff. It does not have an ocean view and sits behind a sports bar (Danny Buoys). I was put off by the garbage spilling out onto the street as I came into the parking lot.
for Everyoneby A verified traveler from Amsterdam
Great locationPosted May 9, 2015
Arrived earlier than check in time but was allowed to check in early. Great people working at the reception. Kevin and Mandy are amazing and very helpful!! Location is perfect. Close to Grace Bay Beach. Stone throw away from Danny Buoy bar and resto and Salt Mills. Hotel room is not in perfect condition but considering the price, Im happy with it.
for Couplesby Patrick from Montreal
Acceptable, mais decevantPosted Apr 11, 2015 on Hotels
A notre arrivée, la chambre était propre. La grandeur de la chambre et du balcon est convenable. Par contre, l'air climatisé était rouillé, le moustiquaire en mauvais état. Aussi, la piscine et ses alentours n'ont jamais été nettoyé durant notre séjour. L'hôtel étant situé derrière un restaurant très populaire offrant des activités jusqu'aux petites heures du matin. Le repos est difficile...