Disgusting! Nice office person but it's just nasty
Posted Aug 17, 2016
We specifically reserved a non-smoking room - the FIRST room we were in (sadly emergency when there was not a single room in Tuscaloosa) was A SMOKING ROOM! We got in late and had to sleep in it, the amount of so-called air freshener that had been sprayed was so strong it burned our noses and we had to sleep with sheets over our nose. It did nothing to cover the smoke smell. The air worked great, so great that the entire room was almost damp. The sheets did appear to be clean (thank goodness) and trust me I checked all parts of the bed linens. We did not walk in the room barefoot as it was just too dirty. The next day, the very very sweet girl in the office did try to help us get in a better room, and after 3 tries (I checked them personally) we did manage to find one that did not reek of cigarettes but again the air freshener was very strong, we left the door open and it did seem to help. HOWEVER, we did not rest as the room had several (I killed about 2 dozen) drain flies in it. Only knowing that they were not harmful kept me from sleeping in my car. I killed them all and refused to shower there it was soooo nasty, I have attached photos of the bathroom and vanity area ceiling. I lived through it with my skin crawling the whole time, but it really was the absolute worst hotel I have ever stayed in.