Ratings based on 473 Verified Reviews

3.5 out of 5
68% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane Australia

Comfy and close to highway

Posted Jan 14, 2018
Easy to get to off the highway, the desk staff at check in were very helpful and friendly, nothing was a problem, easy check in/out. Morning desk staff less friendly. Room was great. Make sure if you want a queen bed that you requested one, I assumed it and ended up with a double, but that was MY mistake. Close to Cracker Barrel for dinner.
Comment from Hotel Management
Jan 18, 2018 by LaToya Henson General Manager, Hotel Management
Thank you for taking the time to review us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Tuscaloosa, AL

Cool hotel

Posted Dec 30, 2017
Overall I'm pleased with hotel staff, young woman check me in, but computer was down. I think I was charged regular rates instead if discount price.. But I will make sure I check with the manager before I check out. Best regards Jeremy.
Comment from Hotel Management
Jan 4, 2018 by LaToya Henson General Manager, Hotel Management
Thank you for your feedback and let me know if you still need that adjustment on your bill.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ms.

Convenient

Posted Dec 13, 2017
Nice stop on our travels to the North. Easy to find. No hassle check-in. Clean, spacious room. Only thing to improve would be the heating system. Was kinda loud. It was a cold evening, and the furnace cutting off and on created a racket . Everything else was great.
Comment from Hotel Management
Dec 15, 2017 by LaToya Henson General Manager, Hotel Management
Thank you for taking to review Centerstone Tuscaloosa. I will have our maintenance department check out that unit. Come again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Raeford

Excellent location, clean, very pleasant staff

Posted Nov 29, 2017
Pleasantly surprised by the quality of this hotel for the the price. Expedia.ca offered it on sale.
Comment from Hotel Management
Nov 29, 2017 by LaToya Henson- general manager, Hotel Management
Thank you and come again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit MI

Good quiet location

Posted Nov 27, 2017
Good location clean room.plenty of amenities , good free breakfast
Comment from Hotel Management
Nov 27, 2017 by LaToya Henson General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tuscaloosa Al

Work

Posted Nov 27, 2017
Good price, clean rooms, friendly staff. Stay here for work.
Comment from Hotel Management
Nov 27, 2017 by LaToya Henson General Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Close to interstate and restaurants.

Posted Nov 26, 2017
Affordable, clean, convenient, helpful staff,. Comfort, spacious rooms.
Comment from Hotel Management
Nov 26, 2017 by LaToya Henson -General Manager , Hotel Management
Thank you and come again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Close to interstate

Posted Nov 26, 2017
Very pleasant, convenient and affordable..School spirit for Alabama.
Comment from Hotel Management
Nov 26, 2017 by LaToya Henson -General Manager, Hotel Management
Thank you and come again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Breakfast was ok, water for oatmeal was room temperature and sausage was extremely dry. Room was clean and location very convenient without too much traffic.
Comment from Hotel Management
Nov 20, 2017 by LaToya Henson - General Manager, Hotel Management
Thank you for your feedback and come again .
2 out of 5
by A verified traveler from tuscaloosa ala

Posted Nov 17, 2017
Pros: Staff was good
Cons: Clean up walls and bathroom floors in rooms, put stripping at doorways
Location: Great location
The first room had dirty wall, no strip at the door so you could see the hallway under the door, the lock had been tampered with, did not feel safe. When we reported Ig to staff they were very accommodating and changed our room, staff was excellent
Comment from Hotel Management
Nov 19, 2017 by LaToya Henson General Manager, Hotel Management
Thank you so much for letting us know about these issues they have been resolved. I'm glad that you enjoyed the queen suite we changed you. I am just so glad you gave us the chance to improve on your stay.