Ratings based on 226 Verified Reviews

4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from dothan

going to see grands

Posted Aug 23, 2017
Pros: Clean
Cons: Nothing
Location: Near shopping center
It was a very nice room even with remodeling. Close to the mall and different retail. The breakfast was excellent. Very well pleased
5 out of 5
for Families
by A verified traveler from NC

Family Friendly

Posted Aug 5, 2017
Pros: This has to be the most friendly staff anywhere! Loved having all 6 persons in same room. Terrific breakfast selections.Great value.
Cons: Prefer trundle type sofa bed to traditional style. Modern towel storage; still need towel bar in bathroom.
Location: Very convenient! Near food, shopping and family. Moundville Archeological Park. Alabama Splash Adventure.
Called ahead for information which was always delivered by friendly, courteous staff. We were greeted each time we entered or exited. Renovations in progress; there was no mess or odors. There was an emergency situation during our stay; staff was quite helpful. An off duty manager arrived within an hour and also checked with us the next day. Pool appears larger in pictures; it was adequate. Breakfast selections plentiful and arranged to prevent congestion in one area., Clean, bright space very pleasant to start the day. Family friendly; one of the stuffed animals was between pillows when we returned. We were greeted by all staff consistently with a smile and made to feel very welcome. Sets the mark high for others! :-)
4 out of 5
by A verified traveler

Posted Jul 23, 2017 on Hotels
It was a good hotel. They are remodeling the hotel so excuse the paint smell.
4 out of 5
by Maureen

Posted Jul 22, 2017 on Hotels
The staff is excellent. We were very comfortable.
5 out of 5
by Ronnie

Posted Jul 18, 2017 on Hotels
The staff were friendly and helpful.
2 out of 5
by A verified traveler

Not staying here again

Posted Jul 14, 2017
Room was damp and musty Had to ask for sheets and towels Room not cleaned over our two night stay Pool over chlorinated with no towels Breakfast items were undercooked and unappetizing Toilet seat and toilet paper holder were both broken
4 out of 5
by Jose

This traveler left a rating score only Posted Jul 13, 2017 on Hotels
5 out of 5
by Perry

Posted Jul 13, 2017 on Hotels
Excellent breakfast bar.
4 out of 5
by JAN

Overall a pleasant place to stay...

Posted Jul 12, 2017 on Hotels
The beds were very hard and lumpy... the WiFi on the 4th floor was spotty and slow... the front desk people were very nice, the maids were friendly, the 4th floor ice maker did not work ... the place was PACKED with little league baseball players yet we didnt have a problem noise or out of control kids... if they could get the wifi up to speed and new beds the place would be perfect!
5 out of 5
by A verified traveler


Posted Jul 6, 2017 on Hotels
The renovation looks nice since last year hospitality was great.That is my kind of service love to stay there everytime I come in town.