Ratings based on 922 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2018
We would definitely stay here again! It’s just a few miles from downtown but not so secluded that you feel way out. It was in a quite area so the sleep was good, the room was extremely clean and the staff were super nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Great stay, great experience

Posted Apr 23, 2018
We had a great stay, staff was wonderful. We actually arrived early and the staff worked with us to get checked in.
Comment from Hotel Management
Apr 25, 2018 by Cathy, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and the staff was able to get checked in early. We hope to see you again in the future Sincerely, Cathy Rigsby Operations Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and clean

Posted Apr 13, 2018
Driving through was very clean and convenient only issue was hotel guests were fighting in hallways till very late at nite! Otherwise comfortable stay.
Comment from Hotel Management
Apr 16, 2018 by Cathy, Hotel Management
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noise issue from other guests in the hallway.. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again. Sincerely, Cathy Rigsby Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Roll Tide

Posted Apr 5, 2018
Stayed here to tour University of Alabama, very nice hotel, clean, comfy bed, close to campus, good breakfast, nice staff
Comment from Hotel Management
Apr 6, 2018 by Cathy, Hotel Management
Thank you! This is awesome to see. We hope you become a regular when your child chooses the University. Sincerely, Cathy Rigsby Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very family friendly

Posted Apr 4, 2018
Pros: Family friendly, great breakfast area and clean
Cons: Soap dish in tub area
Glad to see they are updating. The hotel is looking good. One idea is t put soap dish in the shower/tub area.
Comment from Hotel Management
Apr 6, 2018 by Cathy, Hotel Management
Thank You! happy to see you enjoyed your stay. I will pass on your recommendation to our owners. Cathy Rigsby Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2018
Rooms very clean. Staff friendly and helpful. Breakfast was good. Nice place to stay for the weekend!
Comment from Hotel Management
Mar 28, 2018 by Cathy, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are happy to read that you enjoyed your stay. We hope to see you again the next time you are in town. Sincerely, Cathy Rigsby Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great for a short stay

Posted Mar 17, 2018
We were only there for a couple of nights and spent all day out. The staff was friendly and the room was plenty big. Our only complaint would be the lighting in the room. We felt it was a little dark at times even with all of the lamps on. Road construction had the GPS leading us all over to get there. Once we figured the area out it wasn’t very hard to get back ourselves.
Comment from Hotel Management
Mar 18, 2018 by Cathy, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We will look into your concern about the lighting and replacing bulbs that are close to burning out. Thank you for staying with us and look forward to seeing you again. Sincerely, Cathy Rigsby Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Quick Stay

Posted Mar 16, 2018
We literally only stayed here a hot second. However, everything was nice. No complaints.
Comment from Hotel Management
Mar 16, 2018 by Cathy, Hotel Management
Thank you for your 5 Star review of our hotel. We are happy to see that you enjoyed your stay. We look forward to seeing you in the future and hope you can stay longer next time. Sincerely, Cathy Rigsby Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2018
Friendly staff. Great proximity to 59 and 20. Easy commute to the University of Alabama.
Comment from Hotel Management
Mar 16, 2018 by Cathy, Hotel Management
Thank you for staying with us. We are happy you enjoyed your stay. Sincerely, Cathy Rigsby Operations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Only minor adjustments needed.

Posted Feb 27, 2018
Only complaints were (1) cigarette butts everywhere outside - there were no ashtrays on property. Only one outside garbage pail, that was full and overflowing for 2 days until it was emptied. Room was cleaned well, and front desk and food service people were great. Then... there is still my standing complaint for every hotel stay anywhere these days... the tiny "less than regular-sized pillows are uncomfortable and just ridiculous.
Comment from Hotel Management
Mar 16, 2018 by Cathy, Hotel Management
Thank you for completing a survey regarding your stay. We are pleased to see you were satisfied with most aspects of the hotel. I apologize for the upkeep of the grounds and will address this with maintenance. The feather pillows are the Country Inn and Suites standards. We do have foam pillows available per request. We look forward to seeing you again in the future. Sincerely, Cathy Rigsby Operations Manager