Hello Maricela, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Brittni,Thank you for acknowledging the amazing service provided by our staff during your stay. We strive to create a memorable experience for all our guests and it is wonderful to know that we succeeded in doing so. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Hello Brittni,Thank you for your feedback! We are delighted to hear that you enjoyed our hotel's location. We strive to provide a convenient and memorable experience for our guests. We hope to welcome you back in the future.

Hello Brittni,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Brittni,Thank you for your kind words about your recent stay with us! We're delighted to hear that you had a wonderful time at our hotel. If you have any future travel plans, we would be thrilled to welcome you back for another great experience.

Hello Brittni,Thank you for choosing our hotel for your stay! We are pleased to hear that you had an excellent experience with us. If you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We value your satisfaction and hope to welcome you back in the future!

Hello Margaret,Thank you for choosing to stay with us after the football game. We hope you had an enjoyable time in Tuscaloosa! If there is anything specific you would like to share about your stay, please let us know. Your feedback is valuable and helps us improve our services for future guests. We appreciate your support and hope to welcome you back in the future.

Hello Mark, We apologize for any inconvenience you experienced during your stay. Please provide us with specific details so we can address your concerns and improve our services.

Hello Robert ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

Hello Diane ,It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.

Hello George ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Tiffany ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

Hello David,We apologize for the unpleasant experience you had during your stay. Our team is committed to providing a clean and comfortable environment for our guests. We appreciate your feedback and will address these issues to ensure they are not repeated in the future.

Hello Melisa,Thank you for your review and comments regarding our staff and value. We hope to see you again in the future. Thank you for your valuable business.

Hello Kyna, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your stay. We will address your concerns and strive to improve our services.

Hello Pam ,Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

Hello Shatamara, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Corey,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

Hello Melinda,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our location. Please do consider us again on your next visit to the area.

Hello Bailey, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hello Melinda,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hello Dan, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

Hello Patricia, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Chanda, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello Kem,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our towels. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

Hello Cynthia, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Dear Guest,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hello Christopher, We are concerned to hear about the incorrect charges on your invoice; occurrences like this are very rare because we work within a highly-organized system that is designed to prevent such mishaps, and I regret to hear that this system failed you. We ask that you please call us so that we can discuss the matter with you right away.

Hello Kenny,Thank you for your review and comments regarding our price and your insights regarding our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

Hello Stephanie, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

Hello Alvin,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Hello Alvin,It was our privilege to earn your business and we hope to host you again on your next trip.

Hello Wanda,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hello Qasem, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

Hello Larry, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

Hello John, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hello Gary, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

Hello Sheeniqua,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

Hello Kayla, Thank you for taking the time to share your comments regarding our pool. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

Hello Tina,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

Hello Millard, We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our property. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our bed and also our rate. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

Guest satisfaction is our number one objective so we really appreciate the input regarding our bed and your comments about our parking. We hope to see you again to deliver you with a 5 star experience.