Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
73% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Nice hotel, horrible and strange staff member

Posted Jul 31, 2016
When I checked in the lady was polite. The other lady literally glared at me. It was odd but I was tired so.... When my mother arrived an hour later and we walked by the desk the same thing happened but the lady followed us with her glare. It was so obvious that my mom asked what happened and I let her know that I've never spoken to the woman except to say good evening. When we crashed and left the next morning (5 hours later), we got a strange stare when I said," have a good day". I suppose it was a bad day for her! The hotel was nice new and clean.
4 out of 5
by A verified traveler from new orleans

Posted Jul 25, 2016
Nice hotel near University of Alabama campus. Very clean and beds were very comfortable.
4 out of 5
by A verified traveler from Dallas, TX

Difficult to drive to off Interstate 20

Posted May 3, 2016
Pros: Staff was pleasant and accommodating but sometimes did not follow through.
Cons: Staff needs more training on procedures - posting to accts, etc.
Location: We had business and meetings at U of Ala so was difficult logistically from hotel.
GPS even has a problem with directions to/from hotel. Either Expedia or Hilton erred with our reservations for 2 rooms for nights of April 29 & 30. Printout of reservation from Expedia shows 2 nights but was only charged for April 29; hotel only had 29th. Had to negotiate for night of April 30. Very stressful. This is second trip in last 7 months Expedia has steered us badly, so doubt we will use them again.
5 out of 5
by Latroshia

This traveler left a rating score only Posted May 2, 2016 on Hotels
4 out of 5
by Dan

This traveler left a rating score only Posted Apr 22, 2016 on Hotels
4 out of 5
by Alphonse

This traveler left a rating score only Posted Apr 4, 2016 on Hotels
4 out of 5
by Tonya from Galveston, Texas

Posted Mar 8, 2016 on Hotels
Nice and clean.nice room
5 out of 5
by robert from Daytona Beach, Florida

New Year's Stay

Posted Jan 5, 2016 on Hotels
Great stay for New Years! Front desk manager, Chris went above and beyond several times to insure our stay met our expectations. Thank you, Chris!
4 out of 5
by Oskar

This traveler left a rating score only Posted Nov 20, 2015 on Hotels
5 out of 5
by Alicia

This traveler left a rating score only Posted Nov 3, 2015 on Hotels