Ratings based on 1,022 Verified Reviews

2.9 out of 5
44% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

wwonderful relaxation

Posted May 23, 2017
Pros: everything the pool breakfast the room and the staff
Cons: nothing much the whole experience was awesome
Location: mall shopping ceners restaraunts
it was nice, rejuvenatiing and the hotel was awesome il definitely return for that price again and again
5 out of 5
Recommended
for Everyone
by A verified traveler from new orleans

Passing through

Posted May 19, 2017
We stayed here with our 2 dogs while passing through Alabama. Staff was awesome, room was clean, bed was comfy would recommend staying here
Comment from Hotel Management
May 19, 2017 by Ann, Hotel Management
Thank you for your comments Hope to see you again Thanks
1 out of 5
by A verified traveler

Hard to get to

Posted May 18, 2017
Pros: nice bed
Cons: everything
Location: did not stay but overnight. Hard to get to Hotel
Dirty rooms had to go buy air fresheners, stank./ Did have friendly staff
Comment from Hotel Management
May 19, 2017 by joann, Hotel Management
I apologize for you inconviernce. Your comments help us to improve Please try us again Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Close to University of Alabama

Posted May 11, 2017
Good value. Great location for easy access for University functions
Comment from Hotel Management
May 16, 2017 by Diann, Hotel Management
Thank you for your comments. Hope to see you soon Thanks again
2 out of 5
by A verified traveler

Close to college.

Posted May 9, 2017
Room dirty, not enough towels, shower not very clean. No tissue toilet paper. Outdated.
Comment from Hotel Management
May 10, 2017 by joann, Hotel Management
I appreciate your feedback this is definitely not the experience we want you to have when staying with us your feedback will help us improve our operation Thank you again
2 out of 5
by A verified traveler from Idaho

Older motel bad location.

Posted May 8, 2017
This hotel is located behind quite a few abandoned and run down buildings which look to be used by the homeless. The hotel did not feel very welcoming or safe. The rooms were older and had a strange mildew smell to them that clings to you after you leave. The one positive note was the beds were very comfortable.
Comment from Hotel Management
May 10, 2017 by george, Hotel Management
I appreciate your feedback. This is definitely not the experience we want you to have when staying with us .Your feedback will help us to improve our operation I apologize for your inconvenience
3 out of 5
Recommended
for Everyone
by A verified traveler from R

Hotel is ok

Posted Apr 25, 2017
Friendly staff. Comfortable beds. Clean room. Bath exhaust fan doesn't work and shower drain is very slow.
Comment from Hotel Management
Apr 29, 2017 by Little girl, Hotel Management
Thank you for your comments Hope to see you again
2 out of 5
by A verified traveler

Bug's , sour towels

Posted Apr 5, 2017
Smelled horrible ,sour towels and Ants with some other flying insects
Comment from Hotel Management
Apr 9, 2017 by LQ Customer Care, Hotel Management
Thank you for your review. We truly regret that the accommodations were not what you have expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests. We will share your review with the hotel's management team to address and resolve the issues you noted. Sincerely, LQ Customer Care
1 out of 5
by A verified traveler from Alabama

Awful Hotel

Posted Apr 4, 2017
Check in clerk was extremely nice, she did a very good job. Quick check in. However, I asked for a non smoking room but got a smoking room. TV did not work. Air Conditioner did not work properly. Carpet nasty dirty. Bed worn out.
Comment from Hotel Management
Apr 6, 2017 by Ann, Hotel Management
I've received your review I appreciate your feedback 'this is definitely not the experience we want you to have when staying with us .Your feedback will help us improve our operation. All these issues will be addressed Thank you again
5 out of 5
Recommended
for Everyone
by A verified traveler from Tuscaloosa, AL

Posted Mar 20, 2017
Comfortable beds, spacious rooms, only problem was TV volume could not be controlled by me. Other than that I will give two thumbs up.
Comment from Hotel Management
Mar 21, 2017 by mg, Hotel Management
Thank You for your comment