Ratings based on 1,011 Verified Reviews

2.9 out of 5
44% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from R

Hotel is ok

Posted Apr 25, 2017
Friendly staff. Comfortable beds. Clean room. Bath exhaust fan doesn't work and shower drain is very slow.
2 out of 5
by A verified traveler

Bug's , sour towels

Posted Apr 5, 2017
Smelled horrible ,sour towels and Ants with some other flying insects
Comment from Hotel Management
Apr 9, 2017 by LQ Customer Care, Hotel Management
Thank you for your review. We truly regret that the accommodations were not what you have expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests. We will share your review with the hotel's management team to address and resolve the issues you noted. Sincerely, LQ Customer Care
1 out of 5
by A verified traveler from Alabama

Awful Hotel

Posted Apr 4, 2017
Check in clerk was extremely nice, she did a very good job. Quick check in. However, I asked for a non smoking room but got a smoking room. TV did not work. Air Conditioner did not work properly. Carpet nasty dirty. Bed worn out.
Comment from Hotel Management
Apr 6, 2017 by Ann, Hotel Management
I've received your review I appreciate your feedback 'this is definitely not the experience we want you to have when staying with us .Your feedback will help us improve our operation. All these issues will be addressed Thank you again
5 out of 5
Recommended
for Everyone
by A verified traveler from Tuscaloosa, AL

Posted Mar 20, 2017
Comfortable beds, spacious rooms, only problem was TV volume could not be controlled by me. Other than that I will give two thumbs up.
Comment from Hotel Management
Mar 21, 2017 by mg, Hotel Management
Thank You for your comment
2 out of 5
by A verified traveler

Posted Mar 14, 2017
Pictures on website wasn'y how it looked once we arrived
Comment from Hotel Management
Mar 16, 2017 by JoAnn, Hotel Management
Thank for you comments
2 out of 5
by A verified traveler

Parent visit

Posted Mar 6, 2017
Pros: Greeted with a big smile, staff helpful
Cons: Please repair issues.
The heater/air unit was messed up. Bath was dirty. The fan was falling out of the ceiling. The staff was very friendly and the breakfast ok.
Comment from Hotel Management
Mar 6, 2017 by jo, Hotel Management
Thank you for your comments the issues you mention will be address
2 out of 5
by A verified traveler from wisconsin

Clean but old and rough

Posted Mar 5, 2017
Old and outdated facility in a poor setting. You need to drive thru several vacant and very run down parking lots. Adjacent to freeway so traffic noise. Not an inviting locale. The room was older but clean.
Comment from Hotel Management
Mar 6, 2017 by Ley, Hotel Management
Thank you for your comment the issues you mention will be address
4 out of 5
Recommended
for Everyone
by A verified traveler from georgia

nice to visit university of alabama

Posted Feb 27, 2017
Pros: the people the location near the university and food places. Shopping was close
Cons: it needs updating. The bathtub needed reglazing. TV's were old and small
Location: shopping, restaurants, the university of Alabama
we stayed to see a wheelchair basketball tournament. It is not real easy to get to. not the best parking. It is close to the college and the college is easy to get there. The people were very nice. . The breakfast was ok. They didn't have cream cheese out for the bagels. When we were done they put out a container with strawberry cream cheese ( we already finished eating and they still had no plain. Check in was easy and check out was easy. It was clean but in need of a little tlc, price was good for the room
Comment from Hotel Management
Mar 6, 2017 by larry, Hotel Management
Thank you hope to see you again
2 out of 5
by A verified traveler

Worrisome

Posted Feb 15, 2017
Could not enjoy the stay because I had to worry about why I was being double charged and I'm still having problems now that the stay is over
Comment from Hotel Management
Feb 16, 2017 by ss, Hotel Management
Sorry for your inconvenience the issues you mention will be addressed
2 out of 5
by A verified traveler

Pleasure visit

Posted Jan 31, 2017
Pros: Convenient to interstate
Cons: They picked up dumpsters at nearby business at 3:30 in the a.m. banging the dumpsters around and making a horrible noise.
Location: U. of Alabama and Bear Bryant museum.
Someone had smoked marijuana in the room sometime before I arrived. The "Skunk" smell was still present.
Comment from Hotel Management
Feb 2, 2017 by Manager, Hotel Management
Apologize for your inconviernce the issues will be addressed. please try us again Thanks for your comments