Ratings based on 957 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

nice room .. some noise

Posted Oct 13, 2017
Unexpectedly nice room. Some road noise at night and early morning. Breakfast adequate... the basics were covered
Comment from Hotel Management
Oct 13, 2017 by Microtel Team, Hotel Management
Thank you for staying with us and do appreciate the feedback regarding your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for a Good Night's Sleep

Posted Oct 10, 2017
Pros: Clean room and free breakfast.
Location: Close to many shopping and dining options.
Room is small, but if you are just looking for a room to sleep for the night this is a good place. Also, for a free breakfast, this one was very good.
Comment from Hotel Management
Oct 12, 2017 by Wyndham Microtel Team, Hotel Management
Mr. Penn, We are glad that you chose us as your place to stay during your time in Tuscaloosa. We do feature two other room types our Double Queen and Wyndham Suite which feature micro/fridge and definitely A LOT more space. Our Single Queen rooms are ideal for the single and couple traveler and it is a more intimate space with all the amenities from modern coffee tech, LCD TV, added plugs and USB direct plugins for our business travelers and "techies". It was wonderful to have you stay with us at the hotel property and glad that everything went well for you all. It was a joy to have you at the property and we as the team are really excited to see you soon! Microtel Inn & Suites is known for its cleanliness, hospitality, and overall guest satisfaction leading in value and compared to Hilton, IHG, Marriott products we do compare the same all with value in mind. We do not charge for wifi and our hot breakfast as a Wyndham property it is our duty to provide the best for the best as you were Mr. Penn. We wish you a safe trip home and look forward to seeing you soon! Hospitably yours, Microtel Team
4 out of 5
by A verified traveler from Tuscaloosa Al

Posted Oct 9, 2017
Location: 1417 Veterans Memorial, Tuscaloosa AL 35404
Driving a Semi Truck without knowing if room to park would be allowed. Desk clerk was very nice and had not problem with me parking the first night in the parking lot where I took up 5 spaces. He even suggested I use a orange cone to block an extra space to assure I didn't get blocked in as I had to leave early. Great place to lodge.
Comment from Hotel Management
Oct 12, 2017 by Microtel Team, Hotel Management
Thank you for staying with us! We are glad to have you as one of our stellar guests and was a joy to see that everything worked out with your parking sir.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2017
Hotel is near everything and hotel staff is very helpful.
Comment from Hotel Management
Oct 7, 2017 by Microtel Team, Hotel Management
Thank you all for staying with us! It was great to have you all.
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel close to University of Alabama

Posted Sep 18, 2017
This is a small hotel close to university of alabama that was available for parents weekend. The room was good size, clean and comfortable. The exercise room was very small.
Comment from Hotel Management
Sep 23, 2017 by Microtel Team, Hotel Management
It was wonderful to have you all with us! Our property is known for its cleanliness, European style, and its designed by The University of Alabama's Interior Design School. We offer complimentary hot breakfast, free wifi, and we are 100% non-smoking property committed to being family, business, and leisure friendly.
3 out of 5
by A verified traveler from Alabama

CNN

Posted Sep 18, 2017
I was the only person eating breakfast in the dining area. I ask the Desk attendant to please change the channel on the TV from CNN to Fox News and was told that the management for the Hotel was told to leave the TV on CNN and that the hotel policy would not her to change the channel even though I was the only customer in the area. We would not recommend or stay at this hotel again because I take offense to this as political bias and disrespect to me as your customer.
Comment from Hotel Management
Sep 23, 2017 by Rikesh Patel, Hotel Management
Mr. Jerry, I was fully aware of the situation after the fact and yes, the TV has been changed to Fox as CNN is fake news. Fully agreed and I have changed this immediately. It should have not been changed over to CNN in the beginning from Fox. Have a great one & MAGA!
3 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Sep 18, 2017
Avg hotel. Positive was a welcome gift. Negative is their televisions. Small and do not work well.
Comment from Hotel Management
Sep 23, 2017 by Microtel Team, Hotel Management
Thank you for staying with us it was an honor to have you all
1 out of 5
by A verified traveler from Connecticut

Expedia should be ashamed of themselves

Posted Sep 17, 2017
Absolutely discussing. It is beyond words. Stuck here after a football game with nowhere else to go. Filthy, scarey unhealthy and dangerous. Received a call at midnight by the resident prostitute looking for action. We are well-travelled and have never experienced disgust like this. Expedia should be ashamed of offering such an option on their site. Tuscalosa Department of Health needs to shut this dump down. Paid 270 for 2 nights and was charged a 20 dollar fee at check in. Hotel in uninhabitable.
Comment from Hotel Management
Sep 23, 2017 by MICROTEL TEAM, Hotel Management
THIS IS NOT EVEN OUR HOTEL!!!! POSTED TO WRONG LOCATION
3 out of 5
by A verified traveler

Charged me twice

Posted Sep 12, 2017
They charged my credit card for the room after I had paid Expedia. Expedia got it straight.
Comment from Hotel Management
Sep 27, 2017 by Microtel, Hotel Management
Sorry about that we wish online companies were easier to work with.
4 out of 5
Recommended
for Everyone
by A verified traveler from mobile, al

Quiet hotel close to campus

Posted Sep 11, 2017
Quiet from road noise. Close to everything you'd need for game weekend.
Comment from Hotel Management
Sep 23, 2017 by Microtel Team, Hotel Management
Thank you for being with us and it was great to have you all with us!