Bar (on property)

Reviews of Kellogg Hotel & Conference Center

3 out of 5
Kellogg Hotel & Conference Center
1, Booker T. Washington Blvd., Tuskegee, AL

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 37 reviews" "
Rating 8 - Good. 11 out of 37 reviews" "
Rating 6 - Okay. 8 out of 37 reviews" "
Rating 4 - Poor. 8 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Deirdra, Talladega

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taken advantage of!!!
Arrived at hotel for my son's college graduation, found out hotel canceled 4 of my 5 reservations! Explanation being they only received 1 reservation for deirdra butler. I made 5 reservations all under different names and received a confirmation for the reservations. I reserved the rooms at a rate of $99. When I arrived the hotel said they had no record of the 4 other reservations and no rooms were available even after I showed them the confirmation. After much discussion the hotel found 4 more rooms, but at a rate of $150. I was and still very disappointed.

4/10 Poor

Lori, Virginia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Noisy and broken things in room.
Lamp and alarm clock broken, but both fixed immediately. Bed lumpy, foam pillows. Lots of noisy people on my floor, yelling in hallway and slamming doors for hours on end. Complained but to no avail. Didn't get much sleep. However, since I had to get up at 5 am, I made sure everyone else was also awake at 5 am. :)

8/10 Good

Champ Foundatio, New York

Liked: Staff & service
C.H.A.M.P. Foundation
Overall my visit at the Kellogg was wonderful.The hotel staff was very accommodating in any way feasible. The kitchen staff was impeccable... the food was very good. My hat off to the CHEF... I look forward coming back next year... SAME TIME... 1st Saturday in May... until then. Blessings... CHAMP Foundation Team

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Disappointed
The management staff was somewhat courteous, however the front desk staff have demeanors that leave a lot to be desired. The hotel did not honor my reservations through Hotels.com and staff indicated there was a "glitch" in their computer system, which deleted my reservations. Front desk staff DID NOT assist in my search for another hotel, but once I called the General Manager, he was able to locate one 15 minutes north of their hotel. Thank God I was able to utilize established relationships in Montgomery to acquire a room at a newer property.

4/10 Poor

CW, North Carolina

Liked: Staff & service
Disliked: Cleanliness, room comfort
Historic grounds but the rooms are in a newer, run
We got what we paid for. It wasn't the cleanest hotel. The shower/bathroom was very small. I hit my head on the soap tray. I'm 5'9" and had to bend down to wash my hair. Outdated and small.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Hotel good, hotels.com not so good
The hotel rooms could used some upgrades, but the service and cleanliness was excellent. The restaurant is very nice and I loved being on Tuskegee University's campus. What I did not like was the fact that hotels.com charged me $20 more than the hotel charges. The hotel receptionist shared that and she also shared how hotel.com and others were overbooking the rooms even after having been told that there were no more rooms left. By Gods grace, there was ONE room available for us. So, hotel good, hotels.com, not so good.

10/10 Excellent

Jessica B, Columbia SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest staff ever
the staff the hotel and any one i encountered were so friendly.

6/10 Okay

Angela, Vacaville, CA

One of the few options in local area
I went for an interview at the VA and found the hotel convenient. I had booked through expedia and they didn't have my reservation info. It had gone to the manager, but the front desk staff was pleasant, patient and helpful.

6/10 Okay

Verified traveler

Liked: Room comfort
ok
Hotel is ok but the restaurant timings are totally out of place. They dont open at the said time. Parking was free and plenty.

4/10 Poor

Kathryn, San Diego, CA

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
Rooms were really dirty. We booked two rooms for a business trip. My room had a bug smashed on the wall and my coworkers room had hair all over the room and bathroom and lights that didn't work. The front desk told me I had no packages, which I did. I insisted that she please check again and after some attitude she was able to find it. The same employee couldn't find our reservation and set up my key for only one night, so I had to return to the lobby the next night to get it fixed. Overall, this was a poor accommodation and I would not recommend it.

4/10 Poor

Wendy, Nottingham, Md

Disliked: Staff & service, property conditions & facilities
Not impressed
Not impressed

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was on site for a business meeting. The site is great. The staff accommodating.

8/10 Good

Verified traveler

Liked: Staff & service
nice hotel
my family and I was very pleased with the rooms and the thoughtfulness of gf the staff to place us all on the same floor

6/10 Okay

Mark

Liked: Room comfort

4/10 Poor

Verified traveler

Disliked: Room comfort
Trip
When I got to the hotel to check in, I had to stand and wait for about 5 minutes at the front dest for someone to come and check me in. When I got to the hall way to my room, it smelled awful. I was hoping the rooms didn't smell that way. They room was ok, nothing really special. A room with a TV and a bed.

10/10 Excellent

Michelle, Memphis, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent stay.
The historic pictures of the university was insightful there at the hotel. The old and new buildings was extraordinary.

8/10 Good

gwindolin, Lake Charles

Liked: Cleanliness, staff & service, room comfort
I will be back!
Staff friendly and knowledgeable. Centrally located and good food on site.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel,
Great place! I would stay again! The staff was great

6/10 Okay

Charles, Los Angeles, CA.

Disliked: Cleanliness
Not a very good hotel.
Beds were not made after leaving and returning. Towels were not replaced after use.

6/10 Okay

Jackie, Texas

Liked: Cleanliness, staff & service, room comfort
Nice hotel center of the campus
I checkered in inspected the room and everything was fairly acceptable.

8/10 Good

Taf's mom

Liked: Cleanliness, staff & service, room comfort
Time Spent with Classmates
Very convenient to event program. wonderful environment for a meet and greet

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

10/10 Excellent

Zuheerah, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Camper
Very surprised,didn't realize the hotel is in the heart of Tuskegee University,the grounds where George Washington Carver,Booker T.Washington and the Tuskegee Airman,Mary McCloud Bethune and great others walked these grounds,the Museum I didn't get the chance to visit but will return very soon to do so and my stay will be at Kellogg Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay
My stay was great. Nothing more to add, just book with them, you'll be pleased.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to event, excellent!
Quite and clean room, friendly staff. Very convenient location.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Needs work!
First of all-when I arrived slightly early(2 hours ahead of check-in)-they could not accomodate an early check-in.The room that I stayed in had a heating-a/c register-which was positioned right above the bed-and stayed on and I could not turn it off. I could control the temperture but who wants to stay in a room where something is blowing in your face constantly? (It's probably my fault for not asking for a different room) I understand that the rear wing of Kellog is better because I did stay in it one time. As if that wasn't enough-the coffee setup seemed incorrect. ALSO there was no blanket on the bed and the type of coffee maker that was on display did not have the little round type of coffee cartridges that were needed to make coffee.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Kellog Center
Facility is old and some of items showing signs of age. Bathroom mirrors, fixtures and doors. But staff was nice and place was very clean.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Tuskegee University in the spring
The beds were little too firm for my comfort. However, some people may prefer extra firm mattresses. House keeping was annoying. Why do you do house keeping at 8:30 am when check out is at noon. This happened on both days. Otherwise the stay was pleasant, great location, friendly staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here.
We got to the hotel late and expected the usual "here's your key, there's room" type of reception and we were dead wrong. The staff treated us like we were their only guests. We had made a reservation for one room and by chance needed a second. We asked when we arrived if they had any available. The young lady called housekeeping (at 11:30pm) had them clean a room for our friends. While we waited she recommended an open all night spot to get something to eat. When we got back to the Kellog both rooms were ready and spotless. From the front desk, to housekeeping, to the folks in the resturaunt in the morning, the staff was 5 + stars.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kellogg Hotel and Conference Center
The staff were extremely congenial. The service was excellent. We will stay again if in the area.

6/10 Okay

Bill, New York

Liked: Cleanliness, room comfort
Good but needs attention
This is a hotel with great potential but a lack of management and eye for detail keeps it average. Reception desk staff not very helpful and act like they are doing you a favor instead of their job. Every time I went to them they were on the phone making personal calls. The lounge staff was wonderful. Friendly and helpful. The food from the restaurant is very good. Both the breakfast and dinner was very good.Service in the restaurant is mixed.The maid service is good. The second room was nice, clean and roomy. The bed was comfortable. The reason I went to a second room was the first one assigned to me was unacceptable. The sink and tub were partially clogged, the front door was misaligned and wouldn't close properly. With a little TLC and attention to detail this could be a truly wonderful place.

10/10 Excellent

GuestsRcoming, Tuskegee, AL

Liked: Cleanliness, staff & service, room comfort
My guests enjoyed their stay
My out of town guests really enjoyed their stay. They felt safe and were very comfortable in the rooms. We did not need any of the hotel services other than cleaning the room. I checked on the room before their arrival after reading other negative reviews... the rooms were nice, attractive, smelled good, and very clean. The young man at the desk was very personable and helpful. After having technical difficulties with my account, he was helpful and professional in getting the matter resolved. Overall a great decision to have my guests stay there.

10/10 Excellent

Robin and Regin, moultrie, ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get deal!
appreciated stay in this historic facility!

4/10 Poor

Ray, Palm Springs, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Auburn
This hotel could be great . . . if it received a big update to the rooms. Queen size blankets on King Size beds - furniture from the late 70's or early 80's - restaurant only open when they feel like it. Save yourself and stay in Auburn, AL instead of on campus at Tuskegee.

8/10 Good

Dana, Lynnwood, WA

Liked: Cleanliness, staff & service, room comfort
The only game in town
The Kellogg Center is a nice hotel. Not great but nice. It is the ONLY hotel in Tuskegee, AL so you don't have a lot of options besides driving 15-20 mins. to Auburn or Shorter. The staff is nice, but sometimes unhelpful. Not purposely, but sometimes they can't help for one reason or another. They do try though. The rooms are comfortable and clean. The only real problems I had were more nuasance than anything. The elevator control logic was bad so both elevators traveled to the floor. Not a big deal exept it makes you wait a little longer to catch a ride sometimes. Often it was easier to ride down to go up or vice versa. The other thing was the room keys became demagnitized VERY easily, so you have to go back to the desk and get them recoded. Slight security risk. But overall it's a nice hotel in a small town. The other options are budget hotels that are a distance away.

10/10 Excellent

Shirlie

Liked: Cleanliness, staff & service, room comfort
Wonderful stay
This was one of the nicest places I've stay at in a long time. Everyone was so nice and very helpful. We ate at the restaurant and everyone there was very nice and did there job very well. thanks for a wonderful stay.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
good
overall, very good, cafeteria hours could be extended. Food room service would have been helpful.