Lodges in Tweed

"I added a roll out bed, there was hardly enough room for it to fit in the space. When I unfolded the bed it had not been cleaned...The bed had urine soaked sheets and blankets, still wet. The blankets on the regular beds in the room were awful! The duvet was so thin and the covering just kept slipping off every time you move. It resulted in very poor sleep for me and my family. We toughed it out for two of our three night stay because we at least enjoyed the pool. Unfortunately someone brought a drink in the pool area that was glass and broke it and the pool and hot tub had to be closed. We did not stay our final night. Every staff member seamed miserable, annoyed or uncaring. The buffet was not well maintained, not enough food and the hotel was not even very busy when we were there. "

"The staff were very friendly, rooms were clean and had a great view. The grounds are nice, with an outdoor pool that would be nice in the summer. Great location. The indoor pool wasn’t great. It’s an old pool, in a lower level with no windows, very poor air circulation and the filters/jets were not on. Poor air circulation in the rooms as well, but the balcony door opened which was nice. Over all a good value hotel, but I would stay away from the indoor pool. "

"Great room (queen beds and suite,) breakfast was delicious and loved the 24/7 tea and coffee. Only note is the that my kids kept cutting themselves in the pool on the floor and walls of it. Would recommend water shoes. "

"Rooms were good size and clean. Nice big lobby. Good location from highway and mall. "

"Clean room "

"The first room we got had an absolutely disgusting odor. Honestly and I'm not trying to rant too much, but bad mold / a men's hockey team left all their stinky equipment to store in that room for a week. Switching rooms wasn't too tough, but they put us right beside and I could still smell it. Hair in the new bathtub, ugh whatever. Felt like no security. After midnight coming back from movies, door didn't need key card to get in and you could just walk up the stairs to the rooms. (Seems sketchy) We won't be coming back here. "

"worst stay I ever had from dirty room to people working being rasict will never spend money at these places again "

"We arrived at some absolutely rediculous hour of the night/morning due to a significant snow storm. We had an appointment to make for 9am. When we arrived I used the intercom and had to wake the front desk staff but they were very nice and understanding about it. I think we got 3 hours of sleep before having to check back out which again I had to use the intercom and have someone come to the front to return my deposit and check out and again they were super nice about it and didn't give me any hard time about the deposit. Simple, quick, and friendly even if half asleep. Cleanliness was higher than expected and the room was a decent size and the bed was comfy. Parking was available right at our room door. "

"We started in a room and the thermostat wasnt working. The owner and staff members had a solution and made it right immediately. The rooms were clean and well kept. The staff was friendly and welcoming. The pool was heated and nice to use. The continental breakfast had lots of options definitely something for everyone. "