Ratings based on 72 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Los Angeles, CA.

Not clean at all

Posted Apr 17, 2017
Terrible junior suite looks old dirty TV not working our bed was not made when we got back the air conditioner throw lots dust all over the suite, very bad experience not staying ever again.
3 out of 5
by A verified traveler

It's about average

Posted Apr 4, 2017
It's tucked away in a residential area. Rooms are clean and laid out like apartments with full kitchens. Very roomy but nothing luxurious. It appears to be an apartment complex converted to a hotel. Probably really good for long term stay in the area.
Comment from Hotel Management
Apr 6, 2017 by Tony, Hotel Management
Thank you for your comments about our very roomy suites with full kitchen. We are indeed off the main highway so the guests enjoy the absence of traffic noise and the busyness of the main thoroughfare.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful away-from-home apartment, but....

Posted Mar 26, 2017
Location: Joshua Tree desert blooms!
It was wonderful to have two bedrooms and two(!) baths, fully equipped kitchen away from home. Clean and quiet at a price that one room generally costs. But, I had requested an accessible suite with no stairs and the manager never told us in advance that we would have to climb stairs. No warning. Too late to find another place. It was a struggle, and showed no sensitivity.
Comment from Hotel Management
Mar 30, 2017 by Tony, Hotel Management
Our deepest apologies for your experience. It was a miscommunication from our new (2 weeks old) internet channel that takes reservations from Expedia and automatically enters all of your information into our system. We went back to check and found your request embedded with other messages unrelated to accessible suite. If we had noticed the request, we would have assigned you to a downstairs unit. Normally, when we check in a guest, we give a tour of the hotel on the way to your suite. At that point, the guest could communicate the issue and we could readily correct it. However, you were a self-checked in, no one was there to make the change. Once again our apologies. Our front office operates 24/7 and would have loved to make an immediate change. Thank you for your invaluable comment. We have communicated this issue to our new software provider and is working to resolve it. We truly appreciate your 4 out of 5 rating.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Big rooms. Very close to Joshua Tree.

Posted Mar 17, 2017
Pros: Rooms are big: we had 2 bedrooms and 2 bathrooms and it was nice to have a kitchen.
Cons: Water pressure in the kitchen was poor, but the shower had great pressure.
Location: Location is great if you are going to Joshua Tree.
Very cool place. The outside décor was original and fun!
Comment from Hotel Management
Mar 22, 2017 by Tony, Hotel Management
All our rooms are big, with full kitchen, and outside patio. Thank you letting us know about the water pressure in the kitchen. This will be corrected. Your comments are appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler from Glendale, CA

Ideal for families

Posted Mar 6, 2017
Pros: Cleanliness, price.
Cons: Plumbing.
Location: The place is located off hwy. 62. It is a short drive to the park entrance. BofA and a few restaurants nearby.
I reserved this place for a hiking trip to Joshua Tree for 3 people. We arrived by 7:30 and found the hotel in a dark, off the main hwy. street. After ringing the bell and waiting a few minutes for the manager to come, we were informed that they had a some over booking issues, and were given the choice of a 2-bedroom house belonging to the owner directly adjacent to the hotel. We looked at the place which happened to be larger and more comfortable than our original suite and agreed to take that. Everything appeared to be clean and tidy expect for a absurdly low hot water pressure (literally trickling) which made taking showers longer, and lack of a bed comforter (bed sheets only) in the master bedroom, but we did find a blanket in the closet and an extra blanket that my wife brought to keep warm. All and all we found our stay pleasant and quiet, and I would recommend Sunnyvale Gardens for short stays. Don't let the creepy, dark neighborhood fool you.
Comment from Hotel Management
Mar 22, 2017 by Tony, Hotel Management
Thank you for taking the time to post a review of your stay. Our large suites are ideal for families. We will inspect the water pressure and eliminate this issue. Your stay is appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
booked two bedroom suite for my family and friends. The space was clean and big enough for two toddlers to roam. The grounds were cool, loved the hot tub and playground. Can't wait to come back. Quick drive into Joshua Tree
Comment from Hotel Management
Feb 16, 2017 by Tony, Hotel Management
Wow, thank you for your 5-star comments. Can't wait either to see you again, and for the two toddlers to roam back around our big suites. We are glad you loved our hot tub and playground, Thank you again for your review.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2017
Pros: See above
Cons: For large families need to have larger pots and pans
Location: Joshua tree
Excellent experience, great staff, helpful. Good location
Comment from Hotel Management
Jan 26, 2017 by Tony, Hotel Management
Thank you for rating us 5, out of 5. Our large fully equipped rooms are truly perfect for large families or groups. We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2017
Pros: Atmosphere, staff
Cons: N/A
Location: Perfect to base and Joshua tree
Cozy, large enough to handle all guests and perfect for our needs
Comment from Hotel Management
Feb 16, 2017 by Tony, Hotel Management
Thank you for taking the time to write a review and giving us a rating of 5 out of 5. Our large suites are enjoyed by our guests, giving them space and comfort. And we are indeed a short drive to Joshua Tree National Park and the Marine Base. See you again in your next visit to 29 Palms.
4 out of 5
by Lester

Posted Dec 30, 2016 on Hotels
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for staying with us. We'd love to hear about your stay, nevertheless the rating is appreciated.
5 out of 5
by A verified traveler

The Perfect Stay for our Joshua Tree Adventure!

Posted Nov 26, 2016 on Hotels
We really loved our stay in this unique hotel. More space in the suite than we expected, almost like a small apartment, and plenty of cooking options (inside and out - grill/stove/microwave). Also, FULL FRIDGE! There's a grocery just down the road. This was a perfect location for visiting Joshua Tree Nat. Park. This place has tons of charm, and the owners were very friendly and accommodating. I would highly recommend.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Thank you for giving us a perfect score. Our goal has always been to meet our guests' expectations, and to exceed them. The full kitchen has full size appliances as you mentioned, not minis. We hope to see you again in your next visit to the Park. It does have numerous characters to explore depending on the season. Our best wishes to you this holiday season.