Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds
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Reviews of Sleep Inn & Suites

2.5 out of 5
Sleep Inn & Suites
1200 Centennial Spur, I-84 Exit 173 Hwy 93, Jerome, ID

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1005 reviews" "
Rating 8 - Good. 315 out of 1005 reviews" "
Rating 6 - Okay. 107 out of 1005 reviews" "
Rating 4 - Poor. 42 out of 1005 reviews" "
Rating 2 - Terrible. 28 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Thyra

Traveled with family
Liked: Cleanliness, staff & service
OK, but shower had a steady, annoying, drip. Wouldn't change rooms, although they might not have had another room available.
Stayed 1 night in Apr 2024
Response from Whytney on Apr 18, 2024
Thank you for your review of our hotel. We greatly appreciate your feedback. We are terribly sorry that you did not enjoy your stay in our rooms. We strive to make every guest stay a perfect one.

8/10 Good

Cody

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ok place for a quick stay. The bed and pillows were very comfy!
Stayed 1 night in Apr 2024
Response from Whytney on Apr 17, 2024
Thank you for your review of our hotel! We greatly appreciate your feedback. If you have any suggestions on possible amenities you would like to see us have for our wonderful guests, please feel free to reach out to us!

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable but access to and from the property a little odd. Did I drive in from the wrong direction? Had to drive around to find how to access out onto a main street.
Stayed 1 night in Mar 2024
Response from Whytney on Apr 17, 2024
Thank you for your review of our hotel! We greatly appreciate your feedback. We do apologize that you had trouble finding our entrance. In the future we hope to produce better signage for our patrons to avoid these mishaps. Thank you again!

10/10 Excellent

Georgia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price.
Stayed 1 night in Apr 2024
Response from Whytney on Apr 16, 2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, price
Stayed 1 night in Apr 2024
Response from Whytney on Apr 16, 2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

10/10 Excellent

Henry

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Whytney on Apr 16, 2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

10/10 Excellent

Kathy, Ithaca

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than I expected, so I was pleasantly surprised! I’ll definitely stay here again!
Stayed 1 night in Mar 2024
Response from Whytney on Apr 16, 2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice for the price. Soft comfortable beds, good lighting and outlets. Small, but good breakfast. Remote heat/AC controls right by a bed. Seems to be recently updated. Good location by freeway, but quiet. In-room Keurig coffee maker (that we had to clean. water came out dirty and there was a hair in it!) Would stay there again.
Stayed 1 night in Apr 2024
Response from Whytney on Apr 17, 2024
Thank you for your review of our hotel! We greatly appreciate your feedback. If you have any suggestions on possible amenities you would like to see us have for our wonderful guests, please feel free to reach out to us!

10/10 Excellent

Pat

Traveled with partner
Easy to find, close to eating and perfect location for interstate travelling. Priced reasonable as well. Staff was extremely friendly and helpful.
Stayed 1 night in Apr 2024
Response from Whytney on Apr 17, 2024
Thank you for your review of our hotel! We greatly appreciate your feedback. If you have any suggestions on possible amenities you would like to see us have for our wonderful guests, please feel free to reach out to us!

8/10 Good

Vincent, Lethbridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to spend the night along the freeway when traveling. The rooms are clean and they've done some renovations. We like the laminate floor versus the carpets. The beds were comfortable. We would sleep here again as part of a future road trip.
Stayed 1 night in Apr 2024
Response from Whytney on Apr 17, 2024
Thank you for your review of our hotel! We greatly appreciate your feedback. If you have any suggestions on possible amenities you would like to see us have for our wonderful guests, please feel free to reach out to us!

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
well priced
Stayed 1 night in Apr 2024
Response from Whytney on Apr 16, 2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

10/10 Excellent

Steve

Traveled with family
Liked: Amenities
Easy access to freeway, but a bit of a drive to Jerome and Twin Falls (not far drive, but definitely not like a downtown walk)
Stayed 1 night in Apr 2024
Response from Whytney on Apr 16, 2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
The elevatoe was unavailable, room was on the 3rd floor, furniture and carpets were dirty
Stayed 1 night in Apr 2024
Response from Whytney on Apr 17, 2024
Thank you for your review of our hotel. We appreciate your feedback. On behalf of all our staff, we would like to apologize to you that you had this horrible experience. In the future we will work on better informing guests about possible closures of amenities we provide. Thank you again.

8/10 Good

Tamra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Room was clean and comfortable. Breakfast area was a bit tight for all, but still a nice option.
Stayed 1 night in Mar 2024
Response from Whytney on Apr 16, 2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
For an inexpensive pet-friendly hotel, it was very clean and newly renovated
Stayed 1 night in Mar 2024
Response from Whytney on Apr 2, 2024
Thank you for your review of our hotel. We greatly appreciate your positive review. If you have any suggestions that may go to the betterment of our guest experience, feel free to give us a call.

8/10 Good

Robert

Business traveler
Liked: Amenities
Property was great except shower went hot n cold
Stayed 1 night in Mar 2024
Response from Whytney on Mar 27, 2024
Thank you for your review of our hotel. We are sorry that your stay with us failed to completely meet your expectations. We greatly appreciate your provided feedback.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect last min check in. Clean room , pleasant front desk gentleman would stay again.
Stayed 1 night in Mar 2024
Response from Whytney on Mar 26, 2024
Thank you for your review of our hotel. We have received your feedback and thank you for sharing that with us. Have a great day.

6/10 Okay

Sue

Traveled with partner
Liked: Staff & service, property conditions & facilities
Overpriced. Super small bathroom. Hard to find.
Stayed 1 night in Mar 2024
Response from Whytney on Mar 25, 2024
Thank you for your review of our hotel. On behalf of all our staff, I would like to apologize for failing to meet your expectations. We have several renovations planned where we hope to meet all of our guest expectations. Have a great day.

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great deal for us. Extremely affordable with a clean and comfortable room
Stayed 1 night in Mar 2024
Response from Whytney on Mar 25, 2024
Thank you for your review of our hotel. We have received your feedback and it's greatly appreciated. Thank you!

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel and room.
Stayed 1 night in Mar 2024
Response from Whytney on Mar 25, 2024
Thank you for your review of our hotel. Your feedback has been received and is greatly appreciated.

10/10 Excellent

Hanalorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the cleanliness and affordability.
Stayed 4 nights in Mar 2024
Response from Whytney on Mar 25, 2024
Thank you for your review of our hotel. We greatly appreciate all of your feedback.

10/10 Excellent

Kyle

Stayed 1 night in Mar 2024
Response from Whytney on Apr 4, 2024
Thank you for your review of our hotel! Your feedback is greatly appreciated. If you have any suggestions on services that may better our guest experience, please feel free to let us know.

10/10 Excellent

Toni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sheets are dirty. And the floor. Room has a bad smell to it.
Stayed 1 night in Mar 2024
Response from Whytney on Mar 12, 2024
Thank you for your review of our hotel. We appreciate your feedback. On behalf of our staff, we want to apologize for failing to meet your expectations during your stay. We do hope that in the future you bring complaints to our immediate attention so that we may fix them to your expectations.

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was great; room was large; unique shower stall. It was a bit difficult to get to with the service station next door.
Stayed 1 night in Feb 2024
Response from Whytney on Mar 4, 2024
Thank you for your review of our hotel. We appreciate all your feedback and that you enjoyed your stay with us! We look forward to seeing you in the future.

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price.
Stayed 1 night in Feb 2024
Response from Whytney on Feb 13, 2024
Thank you for your review of our hotel! We greatly appreciate all of your feedback!

10/10 Excellent

Bertha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Feb 2024
Response from Whytney on Feb 6, 2024
Thank you for your review of our hotel! Your feedback is greatly appreciated!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there twice and both times were very pleasant . Friendly staff and reasonable rates for a nice , very clean and modern room .
Stayed 1 night in Jan 2024
Response from Whytney on Jan 31, 2024
Thank you for your wonderful review of our hotel. We greatly appreciate all your feedback.

10/10 Excellent

David

Response from Whytney on Jan 25, 2024
Thank you for your review of our hotel! We greatly appreciate all your feedback!

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Whytney on Jan 16, 2024
Thank you for your review of our hotel! Your feedback is greatly appreciated.

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Whytney on Jan 15, 2024
Thank you for your review of our hotel. We appreciate your feedback!

10/10 Excellent

Jeff

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean , quiet and comfortable . Desk clerk very friendly and courteous .
Stayed 1 night in Dec 2023
Response from Whytney on Jan 9, 2024
Thank you so much for your review of our hotel. We appreciate all of your feedback!

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Room was newly refurbished, staff was excellent and friendly, breakfast was ok. We will definitely stay here again.
Stayed 1 night in Jan 2024
Response from Whytney on Jan 8, 2024
Thank you so much for your review of our hotel. We appreciate all of your feedback!

6/10 Okay

Peggy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Whytney on Jan 8, 2024
Thank you so much for your review of our hotel. We appreciate any feedback you may have that would have made your stay with us even better.

10/10 Excellent

Hongchuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretry clean
Stayed 1 night in Dec 2023
Response from Whytney on Jan 2, 2024
Thank you for your review of our hotel. We appreciate all your feedback!

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was just fine and better than I expected. I only would have liked having breakfast served a bit earlier. The biggest problem I had was finding the hotel. My GPS took me to the wrong place and then once I was in the area finding the actual entrance to the hotel in the dark was difficult.
Stayed 1 night in Dec 2023
Response from Whytney on Dec 27, 2023
Thank you for the review of our hotel. We are pleased that you enjoyed your stay with us. Due to the position and location of the hotel we are unable to have a fully dedicated parking lot for our facility. Have a great day.

8/10 Good

Carrie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money.
The front desk employees were extremely nice and helpful. The room was clean and quiet. As others have said, it would be nice to have hard boiled eggs at breakfast, not just pure carbohydrates. I am glad they had tea, not just coffee.
Stayed 2 nights in Dec 2023
Response from Whytney on Dec 25, 2023
Thank you for your review of our hotel. We greatly appreciate all your feedback and are constantly looking for ways to improve our hotel. We will take all suggestions into consideration. Thank you for your time in writing this review.

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Whytney on Dec 25, 2023
Thank you for your review of our hotel. Your feedback is greatly appreciated!

10/10 Excellent

Tonya

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Whytney on Dec 25, 2023
Thank you for your review of out hotel. Your feedback is greatly appreciated!

10/10 Excellent

Joseph

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway, nice in and out. Very limited on food delivery if you check in a bit late. Otherwise, no issues.
Stayed 1 night in Dec 2023
Response from Whytney on Dec 25, 2023
Thank you for your review of out hotel. We greatly appreciated all your feedback! We hope to have the pleasure of hosting you in the future.

10/10 Excellent

IOAN, Maple Ridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Whytney on Dec 25, 2023
Thank you for your review of our hotel. Your feedback is greatly appreciated!

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Whytney on Dec 21, 2023
Thank you for your review of our hotel. On behalf of our staff, we would like to apologize that we could not have made your stay any better. Please feel free to reach out to us and give feedback about your stay that could have made it better. Have a wonderful day.

2/10 Terrible

mary

Traveled with partner
Disliked: Staff & service
Didn’t have anywhere to stay and our only option was this hotel would not let us stay here. Was very rude and had absolutely no empathy. Told we would get a full refund because they wouldn’t allow us to stay and never got a refund!!!! 0/0 would never recommend anyone to stay here.
Stayed 1 night in Dec 2023
Response from Myranda F. on Dec 20, 2023
Hello, we are sorry we were unable to accommodate you due to our no-locals policy. If you are experiencing trouble with your refund, please contact Expedia.com as everything has been taken care of on our end. Thank you and we wish you well in your future travels.

6/10 Okay

Richard

Stayed 1 night in Dec 2023
Response from Whytney on Dec 18, 2023
Thank you for your review of our hotel. On behalf of our all our staff, I would like to apologize that we did not meet your standards. Please feel free to reach out to discuss what we could have done to make your stay with us better.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Whytney on Dec 18, 2023
Thank you for your review of our hotel. We greatly appreciate your feedback from your stay with us!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Whytney on Dec 13, 2023
Thank your for your review of our hotel. We greatly appreciate your feedback! Thank you!

8/10 Good

Caria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Whytney on Dec 11, 2023
Thank you for your review of our hotel. We greatly appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back!
Super comfortable bed and great pillows. Lots of room. Only issue was that the floor had grit or a bit of sand on it.
Stayed 1 night in Nov 2023
Response from Whytney on Dec 6, 2023
Thank you for your review of our hotel. We will forward on your message regarding the grit you found in your room to our head housekeeper so that we may be on better watch for how we clean. Thank you for your valued feedback!

6/10 Okay

Nicole

Stayed 1 night in Dec 2023
Response from Whytney on Dec 7, 2023
Thank you for your review of our hotel. Your feedback is greatly appreciated. Please feel free to reach out to us with any concerns regarding your stay with us that you had so we may improve upon our guest experience. Have a wonderful day.

10/10 Excellent

Clive

Liked: Cleanliness, staff & service
Better than average
Stayed 1 night in Dec 2023
Response from Whytney on Dec 6, 2023
Thank you for your review of our hotel. We are pleased to hear that you enjoyed your stay. Please feel free to reach out if you have any suggestions for services offered. We value all guest feedback!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
The bed was smaller than I thought but it was ok for 1 person and the mattress and pillows were very good. I especially liked the dark out shade on the window.
Stayed 1 night in Nov 2023
Response from Whytney on Dec 5, 2023
Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay and our extra comfy beds and pillows! We greatly appreciate your feedback!