Ratings based on 143 Verified Reviews

3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Couples
by A verified traveler from Hudson, OH

Disappointing Bathroom for Son's Honeymoon

Posted Jul 28, 2017
Pros: the closeness to our venue. The Jetted tub in the room
Cons: the appearance of the shower (stained pink/red) and not cleaned well enough to be usable. Should have given them a different room if it was not fixed
Location: Aurora farms Hudson Historic downtown First and main with live music on weekends Pokemon hunting heaven in Twinsburg and Hudson
We bought this hotel room as it was close to home an close to festivities for my Navy Son and New daughter in law. They were so dismayed by the look of the shower and that it had color staining all over it and so they used the Hot tub to take a bath and didn't feel able to take a shower that they wanted to on arrival. Staff was good and Generally the hotel is well appointed but they gave me their personal feedback to tell you as they were not happy with the appearance or ability to use the bathroom for a shower.
4 out of 5
Recommended
for Couples
by A verified traveler from Ohio

Excellent value for the money.

Posted Jul 15, 2017
Pros: convenient, clean, friendly staff, free breakfast.
Very friendly and helpful staff. Room was small but had all of the conveniences for a short stay. Very clean room and comfortable bed. I would be glad to stay at this hotel in the future.
Comment from Hotel Management
Jul 17, 2017 by Frank, Hotel Management
I would like to extend my appreciation to you for taking the time out of your busy schedule to complete this Survey.  We strive to make every guest feel welcome when entering our hotel and hope that they experience a pleasant stay while being our guest. We use your surveys and comments to help us make improvements for you, our valued guest. We know that guests have a choice to make when staying at hotels in the Cleveland area and we hope that you will give our hotel another chance to exceed your expectations. Again, thank you for choosing the Comfort Suites Twinsburg, and we look forward to seeing you soon. Sincerely, The Comfort Suites
4 out of 5
by A verified traveler

Good Value in the Greater Cleveland Area

Posted May 1, 2017 on Hotels
Friendly staff, clean environment, better than average breakfast. Room equipped with two queen beds and a sofabed; Sofabed was more comfortable than expected. Surrounding area was commercial with various dining choices ranging from fast food to a sports bar. Easy access to Route 80.
Comment from Hotel Management
May 27, 2017
Dear Guest, Thank you for your recent stay at Comfort Suites Twinsburg! We are happy to hear it was enjoyable for you, and hope to see you again. Thanks again
4 out of 5
by A verified traveler

Posted Apr 20, 2017 on Hotels
Comment from Hotel Management
Apr 28, 2017
Dear Guest, Thank you for letting us know about your recent stay! We hope to see you again soon. Thanks again
3 out of 5
by Chris

Business in Twinsburg

Posted Apr 6, 2017 on Hotels
T.V issues, bed not so comfy....and breakfast is limited. Staff was okay.
Comment from Hotel Management
Apr 28, 2017
Dear Guest Thank you for letting us know about your recent experience here at the Comfort Suites Twinsburg, we have made our maintenance department aware the issues you experienced with us, and hope you will give us another try. Hope to see you again!
5 out of 5
by Tiffany

Posted Mar 26, 2017 on Hotels
Comment from Hotel Management
Apr 4, 2017
Dear Tiffany, Thank you for taking your time to let us know about your recent stay with us. We are glad to know it was enjoyable for you! and hope to see you next time your in Twinsburg, Oh. Thanks Jenn
5 out of 5
by Michael

Posted Mar 25, 2017 on Hotels
Comment from Hotel Management
Apr 28, 2017
Dear Guest, We are glad to hear you had a great stay with us and hope to see you again soon! Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Weekend Visit

Posted Mar 14, 2017
Very comfortable stay! Special shout out to the lady serving breakfast who was super friendly and helpful!
Comment from Hotel Management
Mar 17, 2017 by Jenn, Hotel Management
Dear Guest Thank you for your recent stay at the Comfort Suites Twinsburg, We are glad to hear it was comfortable for you, and will certainly pass on to the team how enjoyable it was for you. Thanks again
4 out of 5
by Rob

Posted Mar 14, 2017 on Hotels
Comment from Hotel Management
Apr 4, 2017
Dear Rob, Thank you for your recent stay at Comfort Suites Twinsburg, We are happy to know you had a good stay with us, and hope to see you again soon! Thanks again Jenn
5 out of 5
by timothy

Posted Mar 12, 2017 on Hotels
Comment from Hotel Management
Mar 17, 2017
Dear Guest Thank you for taking your time to let us know about your recent visit, we are glad to hear it was enjoyable for you and hope you will stay with us again soon. Thank you again