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My stay was very pleasant at the Hampton Inn Lindale. The staff was friendly and professional and parking was a breeze also. The room was cleaned to my expectations.
The staff was great. They went above and beyond... for example they had a bag with 2 bottles of water for you to take on the road. They also had a breakfast bag to take on the road. This was what Hampton used to provide, but is not done now. I will stay there again.
The front desk receptionist was very friendly, courteous, and professional. We had an issue with our Room and she fixed it quickly.
LaShonda
Stayed 1 night in Jul 2023
10/10 Excellent
JIMMY
Traveled with partner
Jul 29, 2023
Liked: Staff & service, amenities
Cool air, hot water, good water pressure, comfortable bed, good parking (we had a truck and trailer).
Toilet made a loud whistling noise, sometimes.
Dog barking in next room.
The service was excellent. On the day we checked out, I needed to create 2 flower arrangements for family grave sites in the area. Angela, at the front desk, was super in accommodating my special needs to do this, even though we were already officially checked out.
We stayed for 1 night. Thunderstorms were happening when I woke up around 3am. I was wet in 2 different spots in bed from a leak happening in the ceiling. My husband went downstairs and the front desk said the only thing they could do is move us to a room across the hall. We had our 2 yr and 7 yr olds when us. We had a king suite with a pull out couch and moved to a double queen bedroom. The front desk let us keep our belongings in our original room and gave us keys to across the hall. The beds in that room felt damp and sticky. It really made it hard to go back to sleep after the ceiling leaks and moving to the room with damp sticky bedding. All of the staff were super friendly and hospitable, and the breakfast buffet options were great. It’s just a shame to have had those 2 mishaps happen.
They were so kind to us on our complete stay tho we were there for 5 days and 4 nights they always acted as if we were a brand new guest! Thank you for being so kind!
We stopped for the night… driving from GA to California. The hotel is clean, comfortable, and safe. That’s everything that is important when you are on the road.
Front desk staff was nice.
We were greeted with complimentary water and choice of a coke or diet coke. Very sweet attendant. After a 10.5 hour drive from Ga., it was welcoming. Very nice place.
Staff was very friendly. Free breakfast time was window was really long 6-10am! My husband ate twice! Lol. Food was good and hot! Coffee Hot and lots of creamer, sweetener to choose from. Eating area clean. Room was nice, bed comfortable, room clean. All Good in our Book! Wish gym area was bigger though.