Ratings based on 260 Verified Reviews

4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from North Central TX

Very nice hotel close to all the action

Posted Mar 21, 2017
Staff, especially Antoinette were very helpful. Hotel was clean and comfortable with several breakfast options. Close to Broadway(main drive) and park trails.
4 out of 5
by Harold

Quality at afordable price.

Posted Jan 18, 2017 on Hotels
Good breakfast, good service, good location, shopping and eats within walking distance, public use computer software out of date and could not use for advance ticketing.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 28, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 15, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2016
Pros: Clean and comfortable. The staff was very positive and polite.
Cons: The towels could be a better quality.
Location: The location was great if you wanted to do some shopping.
Stayed here over Thanksgiving and enjoyed the hotel.
Comment from Hotel Management
Dec 3, 2016 by Emily A, Hotel Management
Thank you for choosing the Sleep Inn & Suites Tyler for your holiday stay! Our staff loves to go above and beyond for our guests, and we sincerely appreciate the encouraging comments. Every bit of feedback we receive is essential to ensuring that our future guests are well-rested and happy, and we thank you for your input. We hope to see you again soon! Best regards, Emily A General Manager
5 out of 5
by A verified traveler from Tyler Texas

money well spent

Posted Nov 25, 2016 on Hotels
awesome
Comment from Hotel Management
Dec 3, 2016 by General Manager, Hotel Management
We are so pleased that you enjoyed your stay! It is always so nice to see a perfect score for the Sleep Inn & Suites Tyler South. Thank you for your comment about value, we love to take care of our guests! We hope to see you again soon on your next trip to Tyler! Best regards, Emily A General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable, clean and friendly.

Posted Nov 17, 2016
If you are looking for a safe, clean friendly place for your stay in Tyler -- this is it!
Comment from Hotel Management
Nov 19, 2016 by Emily A, Hotel Management
It is so wonderful to see a perfect score for the Sleep Inn & Suites Tyler South! We sincerely appreciate your positive feedback and the time you took to leave us a review online. Our staff loves to go above and beyond, and we are so glad that you enjoyed your stay and found our location clean and comfortable. We hope to see you again soon! Best regards, Emily A General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Best hotel for the price and services

Posted Nov 8, 2016
Granite shower super clean room common areas. Just overall great!
Comment from Hotel Management
Nov 8, 2016 by Emily A, Hotel Management
We are so pleased to hear that we exceeded your expectations during your stay! Thank you very much for the perfect score and the detailed review. We truly aim to please, and I will definitely pass your kind comments on to the housekeeping staff as a form of encouragement. Best regards, Emily A General Manager
5 out of 5
by A verified traveler

Posted Nov 2, 2016 on Hotels
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you for the perfect score! We are so pleased that we were able to provide you with such an excellent stay. Come back and see us soon on your next trip to Tyler! Best regards, Emily A General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 26, 2016
Everything was all good. Great location and great service.
Comment from Hotel Management
Oct 27, 2016 by Emily A, Hotel Management
What a great score! Thank you for the five stars! It is always so encouraging for the staff when we see a perfect score online for the Sleep Inn & Suites Tyler South. We sincerely appreciate your kind comments, and we hope to see you again soon on your next trip to Tyler! Best regards, Emily A General Manager