Ratings based on 109 Verified Reviews

3.3 out of 5
58% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from T

Run run run

Posted Jul 24, 2017
Don't stay here this place needs to be condemned point blank period! if you have allergies your screwed the worst ever! Cracks all over the building, clutter and debris everywhere, the smell!!! Building leaks and the wash room ha! One washer entire top was off and it cost .all machines had rust stains.the exercise room a joke! No comfort.we left a day early and didn't care about a refund!
2 out of 5
by A verified traveler

Cleaning and staff

Posted Jul 3, 2017
Pros: That the pregnant lady at the front desk at night made sure our dominos got delivered to the pool when we was swimming.
Cons: Get on their cleaning staff on how to properly clean and not leave till their job is actually done.
Location: Tyler is cool. Got a lot of places to eat and shop. Only stayed there because it wasn't far from First Trade Days in canton.
The staff at front desk were great, but others weren't. The room had blood on the door frame to bathroom and on a comforter. The ironing bored looked like it had drugs and a murder done on it. It was suppose to be smoke free but the balcony had old buds and the roof looked horrible from someone smoking in it and had cigarette stains on the carpet.. The lady that was suppose to keep the breakfast area full got a attitude when I asked for more milk because she had to leave from talking to some man. I didn't expect perfectness at this hotel because it is a cheap stay. But omg I didn't expect something that bad. Our 2nd night we went without towels because the cleaning staff didn't finish washing everything and left for the day. We weren't the only room either that went without towels. We had to use small head towels to dry off with. Didn't get any new towels till the next day.
5 out of 5
by Michael

Love

Posted Jun 19, 2017 on Hotels
We love y'all!!!
3 out of 5
by Michael

DO NOT STAY HERE

Posted Jun 4, 2017 on Hotels
This hotel is disgusting and run down. Mold in the bathroom all over the ceiling. Wallpaper hanging from the walls. Questionable stains behind the bed. This hotel was way too expensive for the condition it was in.
4 out of 5
by Alesha

This traveler left a rating score only Posted Jun 2, 2017 on Hotels
3 out of 5
by A verified traveler

Okay for the price.

Posted May 29, 2017 on Hotels
Was okay for the price. Friendly staff. Had a/c leak so changed rooms. Swimming pool out of service.
3 out of 5
by A verified traveler

Posted May 28, 2017 on Hotels
Pool was closed, smallest pillows, and property needs attention
2 out of 5
by A verified traveler

Economy not value

Posted May 16, 2017
Pros: just happened to be on my way elsewhere in TX
Cons: Physical facility and décor need major updating. leak in front overhang still dripping water days after a rain, indicates lack of proper upkeep, dated
Location: not anything with seeing immediately around motel. needed to drive long to find decent restaurants. Breakfast is good, but minimalist, not enticing.
Too little engagement by employees, place is economical (economy), but not great. too little immediately around motel, and lacks good management. only a fair rating beds were adequate, not plush.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 12, 2017 on Hotels
5 out of 5
by Carla

We love your hotel

Posted May 10, 2017 on Hotels
We thoroughly enjoyed our stay just as we do every time we stay at the Quality Inn in Tyler.