Ratings based on 40 Verified Reviews

4.3 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with a ton of extras included!

Posted Aug 6, 2016
I stayed at the Staybridge for two weeks and really had a pleasant experience. Upon check in, I was greeted with a warm friendly smile and a level of customer experience like no other. They offer a great breakfast with a little of something for anyone's taste buds. Monday- Wednesday they provide complimentary tapas with could serve as a dinner, along with beer and wine! This place is great for families and individuals on a business trip!
Comment from Hotel Management
Aug 7, 2016 by sbtylerfom@gmail.com, Hotel Management
Dear Priscilla, Thank you for taking the time to give us such an amazing review! We are thrilled to hear that your stay at Staybridge Suites Tyler-University Area was a great experience. Thank you for the compliment to our staff. Customer service is our top priority. We look forward to hosting you again on your next! trip to the Tyler area
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient location

Posted Mar 18, 2016
The rooms are very spacious and the bed was comfortable
Comment from Hotel Management
Mar 22, 2016 by Nikki P., Hotel Management
​Thank you for staying with us at Staybridge Suites Tyler-University Area. ​W​e are thrilled to hear that you had such a great experience with us! Thank you for being our guest and taking the time to send such a kind review. We love knowing that our spacious rooms and comfortable beds were a special part of your stay. We hope to see you again very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tyler, Tx

you get what you pay for!!!

Posted Mar 15, 2016
Staff was very kind, the room was excellent the entrance looks very pretty the view from the window in the room was beautiful to the patio of the hotel. The only down side was the noise of the dogs barking and the hallway smelled like dogs even though I like dogs but dislike their smell.
Comment from Hotel Management
Mar 18, 2016 by Nikki P., Hotel Management
Thank you for taking the time to fill out the guest survey. We appreciate all guest feedback. It helps us fine tune our operations and improve guest satisfaction. We apologize for the problems that you experienced during your stay with the barking dogs and pet odor. The comfort of our guests is our top priority. I have addressed these issues with the staff so that we can prevent issues like this in the future. I am glad that you enjoyed all other aspects of your stay and we look forward to seeing you next time
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Great Stay

Posted Feb 19, 2016
Pros: This hotel was very clean. The staff was friendly and always smiled at customers. Breakfast was great too.
Location: There are lots of good places to eat in Tyler. Happy's was tasty Cajun food and The Potpourri House had great food at a good price.
We stayed 2 nights and it was a great experience.
Comment from Hotel Management
Feb 24, 2016 by Nikki P. Office Mgr, Hotel Management
We are thrilled to hear that you had such a great experience with us at Staybridge Suites Tyler-University Area! Thank you for being our guest and taking the time to send such a kind review. We love knowing that our customer service, amenities, and breakfast were a special part of your stay. We hope to see you again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Nice hotel, friendly staff, great amenities.

Posted Nov 13, 2015
Pros: Easy to get to, Quiet, Clean and reasonably priced for all the amenities you get.
Nice hotel, friendly staff, great amenities, clean rooms and in a quiet location close to everything you need in town..
Comment from Hotel Management
Nov 13, 2015 by Nikki P., Hotel Management
Thank you for staying at Staybridge Suites Tyler-University Area. We are thrilled that you enjoyed your stay.Thanks again for the great review!
5 out of 5
Recommended
for Everyone
by A verified traveler from fort worth, tx

Home away from home

Posted Sep 28, 2015
I have nothing negative to say about this place whatsoever.. Rooms are clean and comfortable.. Hallway decor and paint color has more of a luxury apartment complex feel than a hotel.. Staff was super friendly.. If you're staying during the week, take advantage of the social hour they provide! Free dinner and free beer on tap.. Beautiful grounds outside to sit and enjoy.. Just a great place to stay and for the price, you won't beat it
Comment from Hotel Management
Oct 1, 2015 by NIkki P., Hotel Management
Dear Andrew, Thank you for staying at the Staybridge Suites Tyler-University Area. We are very happy that you enjoy staying here and taking part in the social. Thanks again for the great review and we look forward to seeing you on your next trip to Tyler!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bahamas

Really nice hotel and location.

Posted Aug 30, 2015
Pros: The cleanliness of the hotel and the friendliness and helpfulness of the staff.
Cons: Maid service for the weekend, if you are staying through the weekend!
Location: I love the closeness to the University where my daughter was attending. It was also close to restaurants, shopping mall and centers, and Church!
The hotel was nice and clean. The breakfast and evening social was excellent. Great location to restaurants and shopping. The staff was very helpful, when needed. My only problem, was not having maid service on the weekend! Overall, I still totally enjoyed it and would stay there again, and recommend it to others, and of course, request the maid service for the weekend!!
Comment from Hotel Management
Aug 30, 2015 by Nikki P., Hotel Management
Dear Bahamas, Thank you for staying at the Staybridge Suites Tyler University Area. I would like to apologize for the issue with housekeeping service on the weekends. But I am happy that every other aspect of stay was great. We look forward to seeing you on your next trip to Tyler!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to UT Tyler

Posted Aug 23, 2015
New hotel with nice rooms. Breakfast is decent. No issues. Enjoyed my stay. Would recommend for longer stays.
Comment from Hotel Management
Aug 24, 2015 by Nikki P., Hotel Management
Thank you for staying at the Staybridge Suites Tyler-University Area. We are happy that you enjoyed your stay and hope to see you again on your next trip to Tyler!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tyler, TX

Posted Apr 12, 2015
Excellent value whether for business or pleasure, short or longer stay. I would very readily stay there again.
Comment from Hotel Management
Apr 14, 2015 by Management, Hotel Management
Thank you for staying at the Staybridge Suites Tyler.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2015
Nice stay as we looked at the flowers in Tyler. Comfortable room and nice breakfast.
Comment from Hotel Management
Apr 14, 2015 by Management, Hotel Management
Thank you for staying at the Staybridge Suites Tyler. We value your feedback.