Ratings based on 600 Verified Reviews

3.7 out of 5
81% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Terre Haute, IN

never again

Posted Jul 15, 2017
Cons: everything
Location: we went to the Caldwell Zoo, Drive -In, Six Flags, Tyler State Park, we visited family in the area, went out to eat---several nice places.
Check-in staff was very rude. The reservation was for 5 and we had 4. We asked for 2 extra pillows got one. Breakfast was bad the whole time we were there --7days we went out after the first morning. Laundry --two days of someone taking our wet clothes out of dryer and laying them on top. Ended up going out to do laundry. Pool had hours. The cleaning staff come at 8am to clean. we asked twice to come back in a little while and we would open the curtains for cleaning because bathroom was in use and we hadn't left yet. The cleaning didn't get done those days. It was like they didn't understand English or what we were saying. 4 people and we had to always ask for more towels.. I seldom was able to park in my parking spot in front of my door, usually ended up across the lot in guest area. If I could have gotten a refund and went somewhere else I would have.
1 out of 5
by A verified traveler from L

Posted Jul 8, 2017
They forgot to put a towels, then we went for them in customer service the man was really rude, then we seen a roach coming down the wall
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice choice overall

Posted May 29, 2017
The room was nice and clean. The second day the water was brown coming from the pipes. The breakfast needs to at least add eggs and fruit.
4 out of 5
by Wes

This traveler left a rating score only Posted May 16, 2017 on Hotels
4 out of 5
by Robert

Posted May 12, 2017 on Hotels
Great staff
4 out of 5
by A verified traveler

Not bad at all.

Posted May 11, 2017 on Hotels
Not a bad place to stay and the price was good. I did not eat breakfast so I cannot critique that. Room was clean, front desk man was nice, and bed was comfortable.
2 out of 5
by A verified traveler

Can hear every word and noise through the walls

Posted May 8, 2017
Very smelly room. I could hear the tv and neighbors talking thru the walls. Would NOT recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2017
Hotel was clean and nice. Very nice and clean pool close to highway and restaurants.
5 out of 5
by Curtis

This traveler left a rating score only Posted Apr 28, 2017 on Hotels
4 out of 5
by William

This traveler left a rating score only Posted Apr 25, 2017 on Hotels