Ratings based on 211 Verified Reviews

4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 12, 2017
A very pleasant experience. Excellent staff, location & ambience.
3 out of 5
by A verified traveler from London

Needs updating

Posted Mar 11, 2017
Not what you would expect when charging such high rates. Things need updating here such as the breakfast menu which has limited options and is written in a quite juvenile style; the way the rooms are kept and cleaned (mosquito net had many holes in it), etc. I have left a more detailed review on TA. Only thing that made up for this was the location which was far out of town and in a wild setting and the wonderful staff. All issues are to do with management who are clearly being lazy with the details and not updating things in keeping with the extortionate rates they charge.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, Ontario

Beautiful hotel, very friendly and attentive staff

Posted Jan 23, 2017
We loved this hotel! Absolutely beautiful view in a great area just outside of Ubud. The staff were incredibly friendly and helpful. We were very happy with the service we were provided. On site spa services and restaurant! We would definitely stay here again.
Comment from Hotel Management
Jan 25, 2017 by Devi Andra, Hotel Management
Dear Ms. Jessica, Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked some of perfect view, friendly and helpful staff. All the drawback will be the basis of our future progress, Once again thanks for input that you give to us. Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.
5 out of 5
by A verified traveler

Amazing, quiet place to stay!

Posted Dec 9, 2016 on Hotels
Everything was great! Staff were very friendly and helpful. View and room were beautiful.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Dear Mr/s, Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked some perfect of us. All the drawback will be the basis of our future progress, Once again thanks for input that you give to us. Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa. Best regard, Devi
4 out of 5
Recommended
for Everyone
by A verified traveler from Mandurah WA Aus

Beautiful surroundings

Posted Dec 6, 2016
Beautiful quiet & relaxing surroundings. The free shuttle buses are fantastic because it is a bit of drive into Ubud. Beautiful friendly staff.
Comment from Hotel Management
Jan 25, 2017 by Devi Andra, Hotel Management
Dear Mr/s, Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked some perfect of us, and friendly staff. All the drawback will be the basis of our future progress, Once again thanks for input that you give to us. Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.
5 out of 5
Recommended
for Couples
by A verified traveler

Awesome villas in the jungle of Ubud

Posted Sep 20, 2016
Beautiful villas in the middle of jungle very close to Ubud. You will appreciate quite location with only few other hotel guests in the nature. It's great for relax.
Comment from Hotel Management
Oct 13, 2016 by Andra, Hotel Management
Dear Mr/s, Thank you for spending your time to give us a kind feedback on your recent stay. Once again thanks for input that you give to us.Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with amazing staff.

Posted Sep 3, 2016
Pros: I loved everything about the hotel.
Cons: The drive to Ubud took some time through traffic, but the hotel and staff couldn't be any better. It was a wonderful experience.
Alam Ubud was an absolutely beautiful hotel with the most helpful staff. My view was stunning and the grounds were kept spotless. I would highly recommend the hotel and look forward to my next visit.
Comment from Hotel Management
Sep 19, 2016 by Devi, Hotel Management
Dear Mr/s, Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked beautiful hotel and Helpful staff that you noticed. A grateful time we had with you during your time at your home in Ubud and we would like to express our gratitude for your stayed with us. Look forward to welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.
4 out of 5
by kirstin from Kaiapoi

Needs work but great pools and scenery

Posted Aug 1, 2016 on Hotels
These villas are great for people looking to be in the heart of ubud's amazing scenery. The location is about a 15min drive from ubud town but it was not a problem. Taxis are available but there can be a bit of a wait. The pools here were great and yes the scenery was awesome! The rooms could do with a some updating. Our bedding was quite stained and cobwebs and dead insets in every room. the ants were also a major problem. more care to unsure guests rooms were inset free would make staying here a lot more comfortable
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Ms. Kristin Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked some of perfect and weakness our Villa. All the drawback will be the basis of our future progress, Once again thanks for your input that you give to us. Look forward to welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.
5 out of 5
by A verified traveler

Posted Jun 1, 2016 on Hotels
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Dear Mr/s, Warmest greetings from Alam Ubud Culture, Environment Villas & Residences! Thank you for spending your time to give us a kind feedback on your recent stay. A grateful time we had with you during your time at your home in Ubud and we would like to express our gratitude for your stayed with us. Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.
5 out of 5
Recommended
for Everyone
by A verified traveler from aus

Spectacular views

Posted May 9, 2016
Waking up in Alam villas was a breath taking sight everyday staff were extremely helpful and friendly.Only the stairs were very hard to handle that was the only downside
Comment from Hotel Management
Oct 13, 2016 by Andra, Hotel Management
Dear Mr/s, Thank you for spending your time to give us a kind feedback on your recent stay. Once again thanks for input that you give to us.Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.