Ratings based on 286 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Exceptional hotel with incredible viewsPosted May 3, 2017 on Hotels
Beautiful hotel with amazing staff! Couldn't ask for a better location to spend our honeymoon. Definitely coming back!
for Everyoneby A verified traveler from LA
Beautiful locationPosted Apr 27, 2017
The location is the best in ubud and probably bali - I've been to bali three times and to numerous hotels in all district and this has the best view hands down. The rooms, however, are dated and towels and sheets are old. The rooms and bathrooms are in desperate need of renovation. The service is not great and breakfast is very simple. Pool was very dated as well. The private pools in the villas are not heated. But they have the best spa I've been to in the world. L'occitane spa is incredible and I would honestly just stay there again for it.
bad food food spoils perfect experiencePosted Apr 22, 2017 on Hotels
We stayed at the kupu kupu barong villas for one week. The hotel is situated just outside the small village of ubud itself. On first arrival at the hotel it is nothing more than amazing. The views are incredible and everything you pictured about the area before you arrive. The meet and great with the staff was excellent and all very pleasant and willing to help. The villa we stayed in which was villa number 14 was superb. The view of the river was great You are nicely secluded away so you feel the privacy. Now to the real issue with the resort. The food at this hotel is terrible!! For a £300 a night experience, 5 star hotel I was expecting to be blown away by the meals. I could have not been further off the mark. The hotel has one main restaurant - la view and with staying in the villas you have access to an Indonesian and Japanese restaurant at the jungle retreat. La view was rubbish. The menu never changes, the food delivered is sub par for a 5 star restaurant and just lacks any excitement for the prices you pay I think the quality of the food is shown at meal times when 95% of the restaurant is empty!! The Indonesian was better but again the same issues as la view. I can't pass comment on the Japanese as I never experienced the food there but I wouldn't expect much different. If this hotel invested in some quality chefs it would be a truly amazing place to stay but with the food been so poor it really hinders the experience
Awesome place with amazing viewsPosted Apr 21, 2017 on Hotels
Overall stay here was quite good the staff working in here were so co-operative and humble and very helpful
for Everyoneby A verified traveler from saudi arabia
lovely river view and friendly and helpfull staffPosted Mar 11, 2017
I will recomend this hotel to anyone I care about 👍
by A verified traveler
Posted Feb 1, 2017
Very bad experience, the room is very dirty I couldn't sleep there, I checked out in my first hour.. The staff are unprofessional
for Everyoneby A verified traveler from India
Calm, Relaxed, Serene and Very Romantic PlacePosted Jan 28, 2017
We stayed at Kupu Kupu Barong for 4 days in the November of 2015. From the day I first communicated with hotel staff till the day I left, everything was planned perfectly without any hitches. The staff is very courteous, friendly and always ready to help. The most striking fact I still remember from the tour is that we met probably 15 different staff members and every one of them would always call us by our names and would chat with us about our plans for the day. It seemed as if the whole staff knew us and our plans by heart.. This gave the word "hospitality" a totally different meaning for us and we appreciated it a lot. About the hotel property, it is situated in the heart of Bali so expect more of culture, greenery and peace rather than beaches and party. The villas are nicely spread to give you a personalized feeling. We took a villa near the river thinking that the sound of flowing water at night would be soothing.. It was going as planned until we woke up with loud motor noise next morning!! Alas!! There was water-sports facility on the river!! A little anti-climax but bearable one. Food in the hotel is very delicious and they granted our requests generously. We also enjoyed the mango tree spa and a breakfast a Bird's nest which was indeed lovely. Got a chance to see a weeding at the infinity pool and the way the hotel organized it. We sighed and wished if we could replan our wedding that way.. It was pretty amazing!! Big thank you to staff.. Would love to come back.
for Couplesby A verified traveler
Great hotel of tree houses in a valleyPosted Nov 20, 2016 on Ebookers
Location: Ubud is fascinating and gives a real insight into proper Bali. The cycling tours and the climb up mount Batur at sunrise were incredible
Outstanding hotel staff very attentive to each need. Food was top notch. Watch out for a few rather large creepy crawlies, befitting the jungle location.
for Everyoneby A verified traveler from Melbourne
perfect hotel ! love it.Posted Oct 18, 2016
Pros: perfect, beautiful, friendly
Cons: improve the security in No. 24 villa.
this is perfect, beautiful hotel. very special villa with Bali tradition. the staff is very friendly. The food is perfect. if go to Bali next time, will stay in this hotel only!!!!!!
for Everyoneby A verified traveler from Brisbane
Posted Aug 2, 2016 on Wotif
Lovely hotel and staff. Very attentive and willing to help with any request. I will be recommending this hotel to my friends and family. It's quiet location and privacy makes for a relaxing visit