No water pressure in washrooms, rooms need repair, towels are old, Soddy service and billing.
Comment from Hotel Management
Apr 29, 2016 by juSTa Hotels & Resorts, Hotel Management
We truly thank you for sparing time to write your feedback in Expedia. Your feedback is important to us.
Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional.
We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.
I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you.
jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future.
Manager - Operations
jüSTa Hotels & Resorts