Ratings based on 112 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
Never AgainPosted Oct 19, 2017
Pros: Nothing. I was glad to leave
Cons: Improve staff training, including that of management
Location: As it was impossible to find transport, there was nowhere to go and nothing to do
The hotel is pleasant and comrortable but staff require basic training. It is isolated and some 2 km from town centre. At 8.00pm on a Saturday night I was told taxis were unavailable, given a number and told to ring myself. Lovely but eccentric swimming pool without towels and had to bring one from room. No written material in English in rooms. At breakfast, staff standing around and only occasionally collecting used plates but making no effort to help customers or replenish coffee and buffet food counter. I do not know how this could possibly have received 4* rating. Have stayed at better run boarding houses and will certainly never return
Comment from Hotel Management
Nov 6, 2017 by Ranida Ms., Hotel Management
Dear Sir, On behalf of management Team , we must apologize for any inconvenience during your stay with us due to miscommunication between our staff .We sincerely regret this. Please apologies and thank you for your suggestion, we will improve our service as soon as possible. Please accept our apologies once again. We hope to have the opportunity to service to you in the future We hope to have the pleasure of being of service to you again. Sincerely, Management Team
by A verified traveler from california usa
Great location by the park. Terrible sink design.Posted Oct 6, 2017
No counter space around the sink. Not little, bit none. Other than that, this hotel was good. 4 stars. Location right next to the big park and lake is very nice. Price was also very good.
for Everyoneby A verified traveler
Posted Sep 16, 2017
Convent location not far from the airport the staff is friendly the room are clean great swimming pool the 4th floor restaurant good reasonably priced
by A verified traveler from Sydney
DisappointingPosted Jul 22, 2017
Pros: The bed was comfortable
Cons: The Service
Location: Udon Thani itself has little to offer. Hire a car and get out and about and there are some lovely sites.
Firstly, the room was clean and the bed comfortable. I had a superior room which is advertised as 32 sq m. This seem to be overly generous as the room was quite cramped and to give some sense of roominess, the shower and wash basin were in the room. The only place for any privacy was in the toilet. Not my idea of a relaxing environment. Service was less than usual for Thailand. I stayed 5 days and the soap and Shampoo was not replaced the entire 5 days. I had to use the soap frugally. The Hotel advertises its pool and it is a magnificent pool. But no towels were provided. I've never had this happen at a Hotel before.
Posted Jun 5, 2017 on Hotels
for Everyoneby A verified traveler
nice hotel. close to the lakePosted Apr 20, 2017
i enjoyed my stay here. clean rooms . good service. nice pool.
for Everyoneby A verified traveler from Canada
Great valuePosted Apr 19, 2017
Clean hotel. Staff friendly snd helpful Would stay there again
by sin wai
Money Worth, Standard Hotel, Quiet SurroundingPosted Apr 18, 2017 on Hotels
The hotel is standard and clean. My room has no view at all, it overlooked the opposite room. The arrangement of the WC, the shower and the washing basin are strange to me in person. Swimming pool and gym is located in a separated building, which is mainly for rent-out functions. I came across the pool side wedding banquette during my stay n pool closed. Covered parking area is available. Wifi is free but not very stable. Staff are polite and can communicate in simple english. I love the surrounding community, quiet and clean, just one step to the Udon Thani Public Park. Apparently shared bike is available but we couldn't get the pre-paid card to rent a bike for cycle around the park. We tried to ask the locals but they replied in Thai..... Cafe, local food, massage shops. health center are available near by 10-20min drive to Central Plaza, depands on the traffic, away from the noisy pub street.
by YONG HOON RALPH
VERY GOODPosted Apr 17, 2017 on Hotels
Although it was just one night, our stay was quite memorable, especially considering the wonderfully reasonable room rate. The pool was also very nice as it had variety of depths and well maintained. We will definitely make sure to pick Prajaktra Design Hotel for our next trip to Udon Thani!
for Everyoneby A verified traveler from California
Nice Hotel Away From Central PlazaPosted Mar 19, 2017
The Prajaktra is a nice hotel but is geared more for business meeting and conventions than family stays. They try to handle both but it is clear to see they are more of a convention/wedding party hotel. They have a business/residence to the left of them (looking at the hotel from the front) that has many roosters that will call out from early morning throughout the day and that may make sleeping in difficult even for a deep sleeper like me. Again this is not the Hotel's fault but it is worth mentioning. The rooms are a good size for Thailand. They are clean and comfortable. Food is decent. Pool is very nice and has one portion that is 4 meters deep. Quite rare for Hotels in Thailand. I happen to be staying there when they were hosting the USANA convention and that made parking and entering and exiting the facility a nightmare sometimes. The staff tries their best to manage these over crowded times but they get overwhelmed by the number of people all being there at the same time. For business travelers like me you kind of get lost in that convention experience they are dealing with so you feel less than important to most staff members there. One example I needed an iron to iron some of my clothes after a long travel period and called the front desk/ guest services and was forgotten about completely. It is a good thing I have experience on getting rinkles out of clothes without an iron. However, the iron would have worked faster with better results.