Ratings based on 159 Verified Reviews

3.6 out of 5
83% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2017
Pros: We liked the location, easy to find but quiet despite being so close to the freeway. Liked the workout room and the breakfast was fresh.
Cons: The coffee at breakfast is terrible. Our only major complaint really though is the location of the vanity in the main room, no privacy.
Location: Things to do: hiking, wine tasting. Enjoyed happy hour gambling at the Coyote Valley Casino.
We liked the location, easy to find but quiet despite being so close to the freeway. Liked the workout room and the breakfast was fresh. The coffee at breakfast is terrible. Our only major complaint really though is the location of the vanity in the main room, no privacy.
2 out of 5
by A verified traveler from Central Point, OR

Poor upkeep and smelly room

Posted Nov 24, 2017
Pros: Comfortable beds Good breakfast
Cons: Moldy smell Broken toilet
Location: Lake Mendocino, Skunk Train, Clear Lake, Historic towns
While the staff is pleasant and the bed was comfortable, the room smelled old, moldy, and mildewy. It is fortunate that the weather is mild so we were able to leave the windows open all night. Even then, the room still smells.However, since we are next to the freeway, that made for a rather loud night. The toilet needs repair; it runs constantly, which cause it to basically flush every minute or so. We didn’t contact the front desk in the evening because we were late back on Thanksgiving, the hotel was full, and they certainly would not have been able to fix it. So, we closed the door and were able to ignore it for the most part. The breakfast is above average, not the typical toast and cereal. There are actually scrambled eggs, bacon, and sausage. Basically, not a particularly pleasant night, even for a small-town motel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2017 on Hotels
1 out of 5
by A verified traveler

Posted Sep 6, 2017 on Hotels
Comment from Hotel Management
Sep 26, 2017
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
4 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Not a bad place to stay

Posted Aug 28, 2017
Overall, it was a descent place. Not top of the line, but clean, comfortable and a great staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Typical BEst Western

Posted Aug 25, 2017
Hotel was nice, room was nice, beds were old. My foam mattress at home gave me a better nights sleep
5 out of 5
by David A.

This traveler left a rating score only Posted Jul 24, 2017 on Hotels
4 out of 5
by Paula

Posted Jul 24, 2017 on Hotels
Very good breakfast
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 23, 2017 on Hotels
1 out of 5
by ricahrd a

Disappointed

Posted Jul 16, 2017 on Hotels
Disappointing. The quality of the hotel and service were far below expectation. We paid for a King bed thru Hotels.com. When we arrived the room had not been cleaned or prepared for us. The front desk could not put us in another room with a King and instead were given 2 Queens. Even though we paid more for the King, we were not given a discount or refund for the Queen. Hotels.com and the Best Western clients need to get their act together...