Ratings based on 282 Verified Reviews

2.7 out of 5
35% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Feb 12, 2017
Room had patch work all over walks like it was in progress of being painted. Very small room and the bed was extremely hard
Comment from Hotel Management
Feb 24, 2017 by Manager, Hotel Management
I am sorry you were uncomfortable due to the condition of the room you were accommodated during your stay. I will send report to our management in reference to your feedback, I assure you that this is addressed accordingly. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ukiah, CA

Nice Stay

Posted Jan 16, 2017
Pros: Quick check in, pleasant people
Cons: heavier blankets
We were evacuated (due to flooding) and needed a place to stay. Discovery Inn provided quick check in, relatively quiet stay. Could of used more or heavier blankets. No carpeting, which was different.
Comment from Hotel Management
Jan 21, 2017 by Manager, Hotel Management
We are sorry to hear that your stay
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2016
It was nice to find a smoking room that was fair priced. I was satisfied with my stay.
Comment from Hotel Management
Jan 13, 2017 by Manager, Hotel Management
Thanks so much for taking the time to share with us your review following your visit here at our hotel. Please know that we value your business, we will do our best to make your future stays consistently comfortable and pleasant experience. Kind regards.
2 out of 5
by A verified traveler

I didn't try the pool or jacuzzi.

Posted Nov 13, 2016 on Hotels
I got my room online.I got the room because it was close to a restaurant.There wasn't really a breakfast.The room was ok but the dead bolt didn't work,a hole in the curtain and the room isn't updated.The price fit the room.The room was big and it had a tub.Only one coffee .The Stay was OK until It was time to check out.Check out time is 11:00 am At 10 I started calling front desk to ask for more time ,no response.I called every 5 minutes till 11:00 no answer.At 11:00 the Father of the manager is standing infront of my door watching me.I told him I needed a few minutes he acted like he didn't understand me. He then stood in my room while all my things were still in there.I got annoyed and got my things into the car.I always leave my rooms clean and show respect.I was very unhappy when I left.
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Dear guest, Thank you for staying here with us. I apologize for the inconvenience you experienced, your detailed feedback will be submitted to our management for verification. We will do our best to make your next stay a better experience. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Swesomr

Posted Nov 2, 2016
Perfect and clean should have paper cups in rooms instead of glass. Would seem cleaner and safer for use
Comment from Hotel Management
Nov 3, 2016 by Guest Relations Manager, Hotel Management
Dear guest, We thank you for taking the time to share with us your feedback following your visit here a tour hotel. Your comment will be submitted to our management for reference. Thank you for sharing your thoughts. Kind regards.
3 out of 5
by A verified traveler

Posted Oct 22, 2016 on Hotels
Refrigerator on top of the Table made a alot of noise. Area is not a good .
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Dear guest, Thank you for bringing your concern to our attention and I apologize for the oversight on the refrigerator, I will escalate your review and trust that this is addressed accordingly.
4 out of 5
by A verified traveler from Ukiah

Posted Oct 9, 2016 on Hotels
Beds were very comfy....room and bathroom were clean. However, there were big gaps and holes on the sheet rock under the bathroom mirror. the toilet would keep running unless we shook the handle after flushing. The pool was nice, Jacuzzis were good. Oh it was very quiet. I could not hear the upstairs or next door neighbors which was nice. All in all its a nice place and I would stay again. It was good to have a fridge and microwave. Coffee was sucky. It was nice to have breakfast but they only had hard boiled eggs. That was kind if wierd.
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Dear guest, I am so happy to learn that you enjoyed our service and accommodations. Thank you for sharing your thoughts about your experience with us. We will do our best to make your next visit a better experience. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Antioch CA

Nice clean room...staff was friendly and helpful

Posted Sep 1, 2016
We booked at the last minute and the staff was very accommodating...our room was clean and large...the breakfast they offer was excellent
Comment from Hotel Management
Nov 3, 2016 by Guest Relations Manager, Hotel Management
Dear Cindy, Thank you for not hesitating to stay here a tour hotel. Please know that we value your feedback and it is rewarding to hear how we sufficed your accommodation needs. We will make certain you will continue to enjoy your future visits at our hotel. Kind regards.
1 out of 5
by A verified traveler

Posted Aug 30, 2016
Well let's start easy. I booked a king room. When I arrived, though they did not have any left. The desk staff was not interested In irritation about it. Then the room I was given looked like those bad rooms you see on commercials.. hard floor, dilapidated walls. Water damage to the bottom of the walls. Shower supports were PVC pipe. Overall I did not feel safe there. It seemed like a place where illicit things happen on a regular basis. I did not stay my second day for these reasons and more. I would never recommend this location ever. And as I said. The staff didn't seem to care in the least about my issues
2 out of 5
Recommended
for Everyone
by A verified traveler from California

Fun curbside courtyard.

Posted Aug 19, 2016
Pros: Breakfast and front of hotel courtyard.
Cons: Front desk staff and maintenance in room.
Location: .
I was surprised that the front desk was not friendly at all. Multiple things in the room were not working properly.
Comment from Hotel Management
Aug 21, 2016 by Guest Relations Manager , Hotel Management
Kathy, Thank you for taking the time to write this review and share your experience. We are deeply distressed to discover the lapse in service you experienced during your recent stay. Please come and see us when your in the area, and see how we are using guest reviews to improve every level of service we provide.