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Reviews of Best Western Hotel Botnia

3.5 out of 5
Best Western Hotel Botnia
Norra Obbolavägen 125, Umea

Reviews

8.6

Excellent

Rating 10 - Excellent. 194 out of 503 reviews" "
Rating 8 - Good. 253 out of 503 reviews" "
Rating 6 - Okay. 47 out of 503 reviews" "
Rating 4 - Poor. 7 out of 503 reviews" "
Rating 2 - Terrible. 2 out of 503 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money
Good service, good enough rooms, near the airport and the city center. Only thing lacking was the gym but there is a good and cheap gym across the street.
Stayed 1 night in Oct 2021

10/10 Excellent

Trond Kjetil

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Mathias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very lovely hotel located in a peaceful and beautiful place. Friendly and professional staff. Great breakfast. Will stay here again when in Umeå.
Stayed 7 nights in Feb 2020

10/10 Excellent

Linnea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Har bott flera gånger och kommer att bo igen!
Alltid trevlig personal och hundvänligt :) god frukost!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jonathan in Reception informed us that dinner was complementary for members and that we could join for free. Naturally we took up the offer!
Stayed 1 night in Oct 2019

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Umeå
It is the perfect hotel when the aim with the stay is to have a surgery at the clinic next door. Very friendly and helpful staff, comfortable bed, clean room, clean corridors and clean dining room. Delicious breakfast. Situated close to the airport.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Liina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Tlajomulco-Trav, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very small rooms, no usefull amenites ( a candle but no shampoo). Room had a nice view. No ventalation, large window for air, however mid-summer 24 hr light leaves the choice of no dsrkness or swelter. Hotel is clean and well maintained but fails on actually getting sleep. For me this is why I stayed here - to sleep.
Stayed 1 night in Jul 2018
Response from Receptionen - Amelia on Jul 20, 2018
Thank you for you feedback. I´m sorry that you´re not satisfied with your stay.. We are sorry for the light but i´ts unfortunately nothingt we can do about it.. Maybe we can look at a solution to set up thicker curtains. Please next time, inform us directly, maybe we can help you, borrow eyelids for example. I hope you will come back to us despite this. Have a nice summer!

10/10 Excellent

chris, Umea, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dairy industry review
Fantastic staff. One of best little hotels I stayed in ever! Despite all the snow. Warm and welcoming. Great breakfast. Free coffee and fruit! Omg. Fab. It's not the Excelsior bit it's a fab small hotel.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sonia, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and friendly and close to the airport.
Spent a pleasant two nights here. Immaculately clean with modern comfortable rooms. Small and friendly with a relaxed atmosphere. Provide free transfer to the airport. Despite proximity to airport the rooms were very quiet and it's has lovely views at the back across a lake. Breakfast and dinner buffet plentiful and very fresh. I would happily stay here again, not grand luxury but a lovely home from home.

10/10 Excellent

ron, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopping point
A pleasure to stay here after a days driving. Cheap cost but very good value. Staff very fantastic. Room was great. Breakfast was one of the best in Sweden.

6/10 Okay

Mahmood, Umea, Sweden

Liked: Cleanliness, property conditions & facilities
You are not able to pay through visa or master card!!!!!!!!!!!!!!!!!!!!
The hotel was not bad, but I have had a major problem that I explained.

10/10 Excellent

Mathias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Nimao

Stayed 1 night in Jan 2024

8/10 Good

henrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
En av tepåsarna på rummet var redan öppnad. Städningen var lite sådär, dammigt på vissa ställen. Avloppet från handfatet tog knappt undan.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Håvard

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Annikka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boende för att resavidare, flyganslutning, han ej med frukost,
Stayed 1 night in Dec 2023

10/10 Excellent

Per

Stayed 1 night in Nov 2023

8/10 Good

Mathias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enkelt och bra hotell
Enkelt, bra hotell, bra parkering, ligger fantastiskt till vid vattnet, trots att det ligger på ett industriområde. Fantastiskt bra mat som ingår i kostnaden.
Stayed 2 nights in Nov 2023

10/10 Excellent

Myles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otroligt bra servis vid disken, incheckningen, mat upplägget osv. rekommenderas som en företagsövernattningsställe.
Stayed 1 night in Nov 2023

8/10 Good

Andreas

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Mimmi

Liked: Staff & service
Kallt på rummet och restaurangen. Stopp i avloppet i handfat
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra service.
Lugn och stilla. Trevlig personal. Bra frukost!
Stayed 1 night in Oct 2023

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Alf

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Ingemar

Liked: Cleanliness, room comfort
Dåligt med drinkar i baren Bra frukost
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Jeanette

Business traveler
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Morgan

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Henrik

Stayed 1 night in Oct 2023

6/10 Okay

Jonas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Marika

Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas

Stayed 2 nights in Sep 2023

10/10 Excellent

Eva

Stayed 1 night in Sep 2023

8/10 Good

Catherine

Stayed 1 night in Sep 2023

8/10 Good

Carin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Tore

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Aug 2023

10/10 Excellent

Anne-Grete

Stayed 1 night in Jul 2023