Ratings based on 1,588 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Was given smoking room

Posted Oct 26, 2017
I have ordered a non-smoking room, however the hotel staff said all non-smoking rooms were full and gave us a smoking room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel

Posted Oct 22, 2017
Pros: convenience
Cons: room key
Location: choices overflowed
Most central location in Osaka; a lot of different choices on food; good public transportation connections, nearby with endless shopping mall and markets!!
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Convenient location hotel

Posted Oct 14, 2017
Right at Osaka station. Can take the subway and JR to anywhere easily. Close to Umeda shopping areas.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Great hotel with very good location

Posted Oct 13, 2017
Pros: The location was perfect and all my tours left from this hotel.
Granvia Osaka location is perfect for transportation to and from the Kansai airport. The inside of the hotel is 4 - 5 star. The hotel accommodations are A+++. The hotel location is very close to several shopping centers. The hotel and its surroundings offer a very wide range of restaurants for breakfast, lunch and diner.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 5, 2017
Great stay, good hospitality. Good location, would definitely recommend to any frequent travelers.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Wa

Posted Sep 23, 2017
Pros: Convenient location
The location was very convenient for getting around to many places. There was also lots of places to eat and shop within 5 minutes. The bath room was clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2017
Great location average room, moderately expensive for size. Sadly no bathing facilities
5 out of 5
Recommended
for Everyone
by A verified traveler from Phils

Very nice hotel and located at the Osaka station.

Posted Sep 7, 2017
We got the cheapest room which was small but comfortable and had a queen size bed. The room was very clean and nicely laid out. The room and the bathroom looked relatively new. A lot of restaurants within the Osaka station where the hotel is. Lots of shopping malls too. Very convenient to go from one place to another since it's a major train/subway hub. Highly recommended.
5 out of 5
by ANDRE

This traveler left a rating score only Posted Aug 21, 2017 on Hotels
3 out of 5
by Tsang

So far so good

Posted Jul 10, 2017 on Hotels
Location is good but the room is too small