Ratings based on 341 Verified Reviews

3.2 out of 5
51% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Good Hotel in the city

Posted Aug 15, 2017
The Hotel staff are impeccable. They are wonderfully welcoming and will help you out with a lot of different things if you are stuck. The rooms are small especially for someone of my stature (6ft 6/ 2m). The rooms had a few places that were a bit broken (for example some bits of wood seemed water damaged). The breakfast was good and is cheaper to buy it when you book as opposed to when you are there. The location is quite close to the main station in Osaka and also not far from lots of really nice restaurants. Lastly i would like to recommend this Hotel because the staff speak enough English to be able to help with most of the requests that I had. I would recommend this Hotel on the calibre of its staff alone.
3 out of 5
Recommended
for Everyone
by A verified traveler from Perth, WA, Australia

Cheap hotel in out-of-the-way location

Posted Aug 12, 2017
Pros: The WiFi was excellent. Well presented, helpful staff.
Cons: A couple more machines in the coin laundry, and a change machine.
If you don't mind tiny rooms, with very basic facilities, at a cheap price, then this is alright. The area is a bit on the seedy side, with "love hotels" dotted around. The wifi is excellent, and whilst the rooms are non-smoking there is a smoking room in the lobby. It is within easy reach of the Umeda entertainment area and the shopping streets.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Good place to stay when in Osaka

Posted May 5, 2017
Pros: Location and staff. Free WIKI, bathhouse and breakfast
Cons: Hotel is old. Not sure how much can be done.
Location: Higashi Umeda subway station 5 mins away. Umeda station, Osaka Station in walking 10-min distance. In Osaka, eating places are never a problem.
3rd stay at Hotel Kansai. Staff is great. Lobby is welcoming. Check-in/out, luggage storage, breakfast all very appropriate. Value for money. Room size is better expected in a big Japanese city. Bathroom bit small. Location is great. You have Higashi Umeda subway station 5 mins away. Umeda station, Osaka Station in walking 10-min distance. In Osaka, eating places are never a problem. Free WIFI, free bathhouse use, free breakfast. No complaint! However, it is located in the so-to-speak red light district. Something get remember.
5 out of 5
by ROGELIO

Posted May 2, 2017 on Hotels
Thumbs up to everybody at Kansai Hotel Osaka!
1 out of 5
by A verified traveler

Posted Apr 20, 2017 on Hotels
Been to Japan 3 times, this was hands down the worst hotel I've stayed at. The local area is kind of dodgy with love hotels and whatnot. At first when you see the lobby, it may be understandable to think that it is a decent hotel, but go in and all the rooms have windows that look into stairwells and the rooms are rundown, it feels like a dungeon. I asked if I could change rooms, one said they well full, one said all the rooms are like that and most of the staff don't speak much English.
2 out of 5
by A verified traveler from Melbourne Australia

Good location, nice renovated foyer but rooms not

Posted Apr 17, 2017 on Wotif
Pros: Friendly and helpful staff, newly renovated foyer and great restaurant for breakfast.
Cons: Rooms need renovating, beds are very hard and they only supply one hard pillow.
Location: Location is great although it's close to the strip clubs it didn't feel unsafe. Is close to Osaka station and the shops.
This hotel was in a good location as we travelled by Train and didn't want to walk too far, it was also on the right side of the station for Osaka Castle. The staff were very friendly and helpful and both the foyer and the restaurant were freshly renovated but the room was very small with basic furniture and no window and in serious need of renovation. It was good value for Osaka but I should have spent extra for a better room, at least with a window.
3 out of 5
Recommended
for Everyone
by A verified traveler from jakarta

Close to umeda

Posted Apr 6, 2017
Acceptable price and near osaka station by walking 15 minutes
4 out of 5
by Benson

Hard to find but near to everything

Posted Mar 10, 2017 on Hotels
Area is hard to find but it is near to everything
3 out of 5
by Cesar Christopher

Hotel Kansai feedback

Posted Feb 20, 2017 on Hotels
For those travelling who's looking for clean but cheap hotel cost, Hotel Kansai would best stay with.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 1, 2017 on Hotels