Ratings based on 443 Verified Reviews

4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by See Toh

Good stay

Posted Jun 9, 2017 on Hotels
Very nice hotel. We enjoy the stay so much
5 out of 5

st. regis

Posted May 27, 2017 on Hotels
The St. Regis also provides a great experience. We found a great deal at this hotel so it was worth the cost. Pros: -We found a great deal and it was definitely worth it. -Large comfortable room with great views. Great bathroom. -Bed, pillows and sheets were very comfortable and of St. Regis quality. -Free Wi-fi -Good location, close to subway stops, and 20 minute walk to Dontonburi and shopping areas -Great shower and relaxing environment -Butler service was great and helped us with reservations Cons: -Check-in and check-out was a little slow. Compared to other St. Regis stays, the staff here was not as responsive. -Breakfast spread was pricey and not very good
4 out of 5
by Mike

Posted May 14, 2017 on Hotels
Excellent hotel, very curtious and helpful staff. Large room with every amenity
5 out of 5
for Everyone
by A verified traveler from Sydney, Australia

Stunning rooms

Posted Apr 26, 2017
Pros: Absolutely everything
Cons: A shower that could be used later in the day after checkout to freshen up before heading to airport to board plane for return trip
Location: Excellent location.
We were upgraded to the most magnificent rooms you could dream of. The staff were so polite, so helpful and so well groomed. The facilities were outstanding but would have preferred a shower room somewhere in the hotel to be able to use after checkout.
4 out of 5
by A verified traveler

Posted Apr 20, 2017 on Hotels
Good concierge services
5 out of 5
for Everyone
by A verified traveler

A great definition of Luxury

Posted Apr 20, 2017
Hotel staff is very kind and helpful, the building and interior are remarkably beautiful. The room is very luxurious and spot clean . The view is breathtaking. Highly recommended if you have that kind of budget
5 out of 5
for Everyone
by A verified traveler from Sydbey

Absolute luxury

Posted Apr 1, 2017
Could not recommend this place more. Beautiful rooms, excellent staff. Every little detail is thought of and attended too. Thank you for a wonderful stay
5 out of 5
by Priscilla

Posted Mar 15, 2017 on Hotels
Amazing hotel. Bed was so comfortable it's hard to get up to see Osaka!
5 out of 5
by Henrik

Amazing hotel - best in Japan

Posted Mar 13, 2017 on Hotels
This is by far my favorite hotel in Japan. Top quality and fantastic rooms. Expensive, but worth it. The butler service is great.
4 out of 5
by edward

This traveler left a rating score only Posted Mar 3, 2017 on Hotels