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Featured Image
LED TV
LED TV
Minibar, in-room safe, desk, iron/ironing board
LED TV

Guest reviews

4.2 out of 5 Very Good
205 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
48-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationGateway Theatre of Shopping4 min walk
Popular LocationUmhlanga Main Beach3 min drive
Popular LocationUmhlanga Lighthouse3 min drive
AirportDurban (DUR-King Shaka Intl.)15 min drive

Choose dates to view prices

  • Executive Suite, 1 Bedroom

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom
  • Executive Apartment, 2 Bedrooms, Courtyard Area

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Apartment, 2 Bedrooms, Courtyard Area
  • Executive Suite, 1 King Bed

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed
  • Luxury Penthouse, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Twin Beds and 1 King Bed
    More detailsLuxury Penthouse, 2 Bedrooms
  • Luxury Penthouse, 3 Bedrooms

    Room amenities

    • City view
    • Sleeps 6
    • 1 King Bed, 1 Double Bed and 2 Twin Beds OR 1 King Bed
    More detailsLuxury Penthouse, 3 Bedrooms
  • Luxury Penthouse, 3 Bedrooms

    Room amenities

    • City view
    • Sleeps 6
    • 1 King Bed, 1 Double Bed and 2 Twin Beds
    More detailsLuxury Penthouse, 3 Bedrooms

About this area

Umhlanga

Located in Umhlanga, Royal Palm Hotel is connected to a shopping center. Shoppers can check out Gateway Theatre of Shopping, while everyone can enjoy the natural beauty of Umhlanga Rocks Beach and Durban Beach. Traveling with kids? Consider uShaka Marine World, or check out an event or a game at Moses Mabhida Stadium. Spend some time exploring the area's activities, including whale-watching.

Visit our Umhlanga travel guide
Map
Popular Location

What's nearby

  • Gateway Theatre of Shopping - 4 min walk
  • Umhlanga Main Beach - 3 min drive
  • Umhlanga Lighthouse - 3 min drive
  • Umhlanga Lagoon Nature Reserve - 4 min drive
  • Umhlanga Rocks Beach - 5 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 15 min drive

Restaurants

  • DISH Restaurant — 1 min walk

About this property

Royal Palm Hotel

Family-friendly hotel connected to a shopping center in Umhlanga with full-service spa
A full-service spa, a restaurant, and a nightclub are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite. All 94 rooms provide conveniences like microwaves and coffee makers, plus free WiFi and LED TVs with satellite channels. Other amenities available to guests include patios, minibars, and room service.
Royal Palm Hotel offers 94 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to patios. LED televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Umhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Spa Royale has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: ZAR 85-165 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Nightclub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center (3315 square feet of space)

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

Outdoor space

  • Patio

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 2 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between ZAR 85 and ZAR 165 per person (approximately)
  • Airport shuttle fee: ZAR 365 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines

We should mention

Only registered guests are allowed in the guestrooms

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Three Cities Royal Palm
aha Royal Palm Hotel Umhlanga
Three Cities Royal Palm Hotel Umhlanga
Three Cities Royal Palm Umhlanga
aha Royal Palm Umhlanga
aha Royal Palm
Three Cities Royal Palm Hotel
Royal Palm Hotel Umhlanga
Royal Palm Umhlanga
aha Royal Palm Hotel
Royal Palm Hotel Hotel
Royal Palm Hotel Umhlanga
Royal Palm Hotel Hotel Umhlanga

Frequently asked questions

Can I cancel my reservation for free at Royal Palm Hotel and receive a full refund?
Yes, Royal Palm Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Palm Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Royal Palm Hotel?
As of Aug 15, 2020, prices found for a 1-night stay for 2 adults at Royal Palm Hotel on Aug 16, 2020 start from $68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Royal Palm Hotel?
Self parking is free at this property.
What time is check-in at Royal Palm Hotel?
Check-in is from 2 PM–10 PM.
What time is check-out at Royal Palm Hotel?
Check-out is at 10 AM.
Does Royal Palm Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 365 per person, one way, applies.
Where is Royal Palm Hotel located?
This family-friendly Umhlanga hotel is located near the airport, within 1 mi (2 km) of KwaZulu-Natal Sharks Board and Gateway Theatre of Shopping. Umhlanga Rocks Beach is 1.9 mi (3 km) away.

Guest reviews

Overall score and ratings for Royal Palm Hotel

4.2
Very Good
205 reviews
5 - Excellent
86
4 - Good
81
3 - Okay
24
2 - Mediocre
12
1 - Poor
2
4.2
Cleanliness
4.2
Service and Staff
3.5
Amenities
4.1
Property condition
2.0 out of 5 Poor
  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

Hotel furnishing not business friendly. Also a bit dated and shower drain clogged up so you can imagine all that is down there coming up and surrounding your feet. Also during power outage generator failed. Got to Marriott next door. Much better.

Stayed 1 night in Mar 2020
4.0 out of 5 Good
    This traveler didn’t leave comments with their review
    Stayed 1 night in Feb 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Umhlanga getaway

    Perfect location and good in room amenities

    Stayed 1 night in Jan 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020