Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified

Photo gallery for Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified

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On the beach
On the beach
On the beach
2 outdoor pools, pool umbrellas, sun loungers

Overview of Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified

Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Jl. Melasti, Banjar Kelod, Ungasan, Bali, 80364

Explore the area

  • Popular LocationMelasti Beach9 min walk
  • Popular LocationKarma Beach15 min walk
  • Popular LocationGreen Bowl Beach13 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)44 min drive

Choose dates to view prices

About this area

Ungasan

Located in Ungasan, Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified is in the suburbs and on the beach. Bali Bombing Memorial is a notable landmark, and the area's natural beauty can be seen at Melasti Beach and Jimbaran Beach. Traveling with kids? Consider Jenggala Factory and Circus Waterpark. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Melasti Beach - 9 min walk
  • Karma Beach - 15 min walk
  • Garuda Wisnu Kencana Cultural Park - 13 min drive
  • Green Bowl Beach - 13 min drive
  • Pandawa Beach - 21 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 44 min drive

Restaurants

  • Ju-Ma-Na - 7 min walk
  • Warung Pipit - 5 min drive
  • Wildflour - 5 min drive
  • GaRaSi Resto & Grill - 5 min drive
  • Balangan - 5 min drive

About this property

Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified

Upscale hotel on the beach, with 2 outdoor swimming pools
At Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified, hit the beach, dine onsite at Ju.Ma.Na Restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges.
Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified offers 73 air-conditioned accommodations with private pools and DVD players. Rooms open to lanais. These individually furnished accommodations have separate living rooms and include dining tables. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

This Ungasan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, in-room massages, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese, Korean, Malay, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 526000-700000 for adults and IDR 263000-526000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Ju.Ma.Na Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness center
  • Free bicycle rentals

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Outdoor play area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Dining room
  • Dining table
  • Free bottled water
  • Microwave (on request)
  • Minibar

Outdoor space

  • Lanai
  • Yard

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The property will be renovating from May 30 2022 to April 30 2023 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Fitness facilities
  • Front desk
  • Lobby
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1929000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between IDR 526000 and IDR 700000 for adults, IDR 263000 and IDR 526000 for children (approximately)
  • Airport shuttle fee: IDR 370000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 370000.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: IDR 1929000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Banyan Tree Hotel Ungasan
Banyan Tree Ungasan
Ungasan Banyan Tree
Banyan Tree Ungasan, Bali Hotel Ungasan
Banyan Tree Ungasan Resort

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 136 out of 207 reviews
5 - Excellent 66%
Rating 4 - Good. 49 out of 207 reviews
4 - Good 24%
Rating 3 - Okay. 12 out of 207 reviews
3 - Okay 6%
Rating 2 - Poor. 9 out of 207 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 207 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do we begin!? This was our honeymoon resort and I must say, it didn’t fail to impress and exceed our expectations! From the moment we stepped into the resort, we were welcomed by a very polite and friendly manager named Krishna. He was very inviting and ensured our honeymoon experience was going to be smooth and enjoyable. He didn’t fail on his promise! The same goes for all the other staff members of the Jumana Resort, especially the following people: Janu, Cana, Darsana, Ariani, Desu and many others. All of them made us feel at home and were ALWAYS attentive to our needs. They always had a smile on their faces and I wonder where they get their relentless enthusiasm from because it was simply amazing. The staff were always interested in how our daily activities went and if we needed anything. They were so caring and good with advice. It literally felt like they were our family. Furthermore, Janu was a STAR in our eyes because he went above and beyond to ensure nothing was left amiss with our experiences in the resort and with the issues we had with our booked activities. He really looked after us well and we cannot thank him, Krishna and the team enough! Moving onto the property; one word - WOW! We stayed in the premier ocean view villa and oh my god, the views and the infinity pool were extravagant! The indoors was nothing less in terms of luxury. We would definitely come back because it’s the best place we’ve ever stayed. WE HIGHLY RECOMMEND!
Stayed 8 nights in May 2022

5/5 Excellent

Stayed 4 nights in Apr 2022

5/5 Excellent

Business traveler, Traveled with partner
excellent
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at cliff ocean view villa ( free upgrade ) with stunning view. The interior of the villa is exquisite with awesome infinity pool. All of the staff are very kind and helpful. One of the best resorts in Bali.
Stayed 3 nights in Dec 2020