Ratings based on 126 Verified Reviews

4.2 out of 5
76% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by John

Superb Hotel

Posted Jun 13, 2017 on Hotels
The hotel is in a very safe area of the city and the staff are really friendly, they could not do enough to help us. The breakfast was really good and the room was very clean and spacious.
3 out of 5
by A verified traveler

Posted Jun 5, 2017
Good location Clean Hard beds Below average breakfast buffet Very noisy hallways and staff
Comment from Hotel Management
Jun 16, 2017 by M, Hotel Management
Thanks for your visit. We will try to correct your observations. Please come back.
5 out of 5
by A verified traveler

Posted Apr 19, 2017 on Hotels
Great service from the staff
4 out of 5
by JORGE

Amazing location... staff needs better training. P

Posted Mar 18, 2017 on Hotels
Hotel is located in a great area. overall the hotel's appearance is decent. Restaurant and room bathrooms are outadated. The front desk service is mediocre at best except for dani wo is great and goes out of his way to provide super service. Housemaids do a great job and are probably the best staff in the hotel. Room service and the restaurant are absolutely disastrous. Overall most of the staff do not really care in providing good service.... Also, wifi does not reach the main bed room. Stayed twice in this hotel and had the seame problem both times
4 out of 5
by A verified traveler

great location, good value for money

Posted Jan 2, 2017 on Hotels
business trip in the best neighbourhood in bogota
4 out of 5
by A verified traveler

Nice Hotel- Too many noise

Posted Jan 1, 2017
Pros: Modern, clean, centrally located
Cons: Review the noise issue
Location: Various restaurants, medical center, Christmas fair, club
Hotel is clean, the rooms were comfortable and modern and the breakfast was good. The hotel is centrally located, various restaurants, medical facilities in walking distance and there was a Christmas fair outside. My room was on the second floor right by the stairs. At night you could hear every sound from conversations in the lobby to the garbage truck outside. Also there is a club nearby that played music really loud until 3am. Did not have a night of rest due to the many loud noises. Other than that the hotel would have been perfect.
5 out of 5
by Ingrid

Clean and good location.

Posted Dec 29, 2016 on Hotels
Hotel is a great place to stay. Every sunday fleamarkt in the neiborghood, nice restaurants. Good location and save.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 10, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Coconut Creek Florida

Close to everything👍🏻

Posted Oct 23, 2016
The mattress were very hard and need more variety on breakfast and the rest was great!!!!
1 out of 5
by A verified traveler

Worst Night Ever !

Posted Sep 12, 2016 on Hotels
Personal is very friendly but that is about all... Beds are as still as a rock as well as the pillows. NO AC in rooms. My husband ended up grabing cushions from the sofa in order to try to get some sleep since he woke up in the middle of the night in so much pain because of the springs of the mattress... you were better off sleeping on the floor. Original stay was going to be 18 nights since I was having a medical procedure, but ended up being only 1 night and left the hotel without them giving us a credit for the un-used nights, just told us to take it up with Expedia (even though we booked and paid in full through hotels.com).