Ratings based on 567 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from orlando

Older hotel but very clean and Amazing staff

Posted Nov 26, 2017
Very friendly and clean room. Breakfast was good for the price. Staff really tries to make you feel at home.
Comment from Hotel Management
Nov 27, 2017 by Monica, Hotel Management
Dear Mary, Thank you for your comments. I am glad you enjoyed the ample and comfortable suites as well as the personalized service we provide. I am pleased you chose us as you hotel in Bogota and hope to welcome you back in the future.
3 out of 5
by A verified traveler from Ecuador

Posted Nov 23, 2017
Hotel old and simple, rooms noise specially the ones faicing Autopista Norte
Comment from Hotel Management
Nov 27, 2017 by Monica, Hotel Management
Dear JP, thank you for your comments, I regret you did not enjoy your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2017
Roomy suite and helpful staff. Absolutely worth it.
Comment from Hotel Management
Oct 19, 2017 by Monica, Hotel Management
Dear K, thank you for your comments. I am pleased you enjoyed your stay with us, and hope to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Pet friendly hotel

Posted Oct 16, 2017
Staff is very friendly and attentive. Suite was very clean and food was delicious.
Comment from Hotel Management
Oct 17, 2017 by Monica, Hotel Management
Dear Cathie, Thank you for your comments. I am pleased you enjoyed your stay with us and hope to welcome you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Guayaquil

Right price for suitable accommodation

Posted Oct 14, 2017
Pros: Location and price
Cons: Food
Location: It is close to the main shopping centers, just minutes away depending on traffic
It has a good location although at the foot of an extremely trafficked avenue (like all the streets of Bogota). The food is not good, the employees are attentive, the hotel looks good,not fancy but kept well.
Comment from Hotel Management
Oct 16, 2017 by Monica, Hotel Management
Dear Carlos, Thank you for your comments and for letting us know the areas were we stand out and those where we can improve.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Quebec

Nice people, nice place

Posted Oct 9, 2017
Pros: Room a little old but it does give a nice cachet..:)
Cons: nada
Location: everything is about at 30 minutes drive, Unicentro, Cathedrale, Nacional Parque, Aquaparque...
Very good breakfast, excellent service. thank you to all the employees for making our 7 days for my family very good. :)
Comment from Hotel Management
Oct 9, 2017 by Monica, Hotel Management
Dear Sylvain, Thank you for your comments. I am pleased you and your family enjoyed your 7-day stay with us, and hope to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kissimmee Fl

Hotel Classic

Posted Sep 28, 2017
Pros: The Staff , the food and the location .
Cons: The Internet connection.
Location: In the heart of the " Zona Norte " of Bogota .
A Classic but comfortable hotel with very attentive staff , excellent food and very well located.
Comment from Hotel Management
Sep 29, 2017 by Monica, Hotel Management
Dear Luis, Thank you for your comments. I am pleased you enjoyed your stay with us. We were aware that there were problems with the complimentary internet service, but have since fixed the issues. We are pleased you chose us as your hotel in Bogota and hope to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from guatemala

Nice hotel but noisy

Posted Sep 19, 2017
Very good hotel, great for the price. Huge rooms with kitchen. But noisy and. Little old.
Comment from Hotel Management
Sep 19, 2017 by Monica, Hotel Management
Dear Mario, Thank you for your comments. We are pleased you enjoyed our ample suites. I would like to clarify that we have decorated the hotel in an Art-Deco style.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alamosa

Safe location iun Bogota

Posted Sep 10, 2017
Pros: The staff
The hotel is located in a safe are. Unfortunately is far away from museums, and others tourist attractions. The Specialty of the Spanish Food is delicious, breakfast was included in our reservation and it is well balance. One side down in my opinion is that some travel items are for sale such as toothpaste. But the more annoying part for me was the fact that I book the most expensive room and I was expecting to have the terraza acces. Surprise It wasn't . Even do the room was comfortable I think the customer needs to get what it pays for. Some taxes are not included in our reservation and we have to paid them in Colombian Money at the time of check out.
Comment from Hotel Management
Sep 14, 2017 by Monica, Hotel Management
Dear guest, thank you for your comments. I am pleased you enjoyed our Spanish Food Festival. We feature monthly gastronomic festivals each featuring the cuisine of a different country. I regret there was a misunderstanding regarding your reservation of a suite with terrace. As far as taxes, in our description future travelers can find out how taxes will be applied.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent two bedroom apartment; it has everything

Posted Aug 28, 2017
we really enjoyed our stay, specially the breakfast
Comment from Hotel Management
Aug 29, 2017 by Monica, Hotel Management
Dear guest, thank you for your comments. I am pleased you has an excellent stay with us, and you enjoyed our spacious suites as well as our breakfast buffet. I am pleased you chose us as your hotel in Bogota and hope to welcome you back soon.